81625P0015-Online Platform for NYC Groceries to Go

5/5/2025 12:00:00 AM (Your Local Time)

As part of the NYC Groceries to Go program, the Department of Health and Mental Hygiene (“NYC Health Department” or “the Agency”) is seeking an appropriately qualified vendor to manage an online platform where enrolled participants can purchase subsidized groceries and delivery from one of a network of brick-and-mortar full-service grocery stores located in NYC. The ideal vendor would have an existing network of full-service grocery stores, and may also have other food retailers within the network, including smaller specialty or convenience stores, farmers markets, or regional producers.

NYC Groceries to Go was launched as a technology pilot in December 2021 by the Mayor’s Office of Food Policy and the Mayor’s office of Housing Recovery Operations. The program transitioned to the NYC Health Department in July 2022. The program is governed by Chapter 34 (Grocery Delivery Program) of Title 24 of the Rules of the City of New York.

The contract term is anticipated to be for six (6) years, November 30, 2025, to November 29, 2031, with no renewal options.

There will be a Pre-Proposal Conference at 2:00 P.M., E.T., on April 14, 2025, via teleconference. Attendance by vendors is optional, but strongly recommended. Please RSVP for the conference by 2:00 P.M. ET, on April 11, 2025, by completing the pre-proposal teleconference registration form, which can be downloaded in the Documents tab of the RFx in PASSPort, and emailing it to RFP@health.nyc.gov. Please state “ GROCERIES TO GO ATTENDEE ” in the subject line. Vendors who submit an RSVP will be provided an invitation via email to attend the Pre-Proposal Conference.

All questions must be submitted in writing to the Authorized Agency Contact person at RFP@health.nyc.gov. Questions submitted by April 4, 2025, will be addressed at the Pre-Proposal Conference. Answers to all questions received by the question deadline of April 17, 2025, will be provided in an addendum released through PASSPort.

Please note that this procurement is released via PASSPort. Please visit PASSPort to respond to this solicitation.  Responses are due on May 9, 2025 at 2:00 P.M. ET. Link to PASSPort Public Portal: https://passport.cityofnewyork.us/page.aspx/en/rfp/request_browse_public

This procurement is subject to participation goals for MBEs and/or WBEs as required by Section 6-129 of the New York City Administrative Code.

If you require assistance with creating a PASSPort account or responding to the RFP, please submit an inquiry to the MOCS Service Desk .