07224P0002-Inmate Management Phone System

Agency: City of New York
State: New York
Type of Government: State & Local
NAICS Category:
  • 238210 - Electrical Contractors and Other Wiring Installation Contractors
  • 334210 - Telephone Apparatus Manufacturing
  • 517911 - Telecommunications Resellers
Posted Date: Apr 7, 2025
Due Date: May 9, 2025
Solicitation No: 07224P0002
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Description

Program: IT Division
Industry: Professional Services - IT Related
EPIN: 07224P0002
Procurement Name: 07224P0002-Inmate Management Phone System
Agency: DEPARTMENT OF CORRECTION
RFx Status: Released
Procurement Method: Competitive Sealed Proposal
Release Date: 4/7/2025 12:00:00 AM
Due Date: 5/9/2025 2:00:00 PM
Main Commodity: Telecommunications System Management

Show / Hide : Summary Summary
EPIN
07224P0002
Release Date
4/7/2025 12:00:00 AM (Your Local Time)
Estimated Number of Contracts
1.00
Estimated Procurement Value
30,000,000.00
Agency
DEPARTMENT OF CORRECTION
Agency Contact First Name
Janell
Agency Contact Last Name
Cleary
Agency Contact Email
janell.cleary@doc.nyc.gov
Concept Report
RFx Title
07224P0002-Inmate Management Phone System
RFx Status
Released
Show / Hide : Description Description
The Department of Correction (DOC) Information Technology Division (ITD) seeks an appropriately qualified vendor to furnish, install, operate, and maintain a secure Persons in Custody Communication System (PICCS).  The vendor must be capable of providing PICs with content via phone and tablet, such as messaging, free tablet content, and paid premium tablet content. The Contractor shall be responsible for the maintenance and support of PICCS, including on-site staff support, to ensure that the Department provides a reliable phone system to the PIC population. Such maintenance shall include but is not limited to preventive maintenance and prompt repairs for wall-mounted phones and prompt repair and tablet replacements. The DOC’s goal is to replace/upgrade the existing PICCS with one that would provide access to and use of the latest available technologies and the ability to integrate with or be upgraded to future technologies. The DOC also seeks a system that will provide more comprehensive features, scalability as the inmate population fluctuates, and increased stability, resulting in less downtime.

Pre-Proposal Conference:  April 17, 2025 - 11AM-12PM

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Phone conference ID: 631 211 82#
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The Department of Correction (DOC) Information Technology Division (ITD) seeks an appropriately qualified vendor to furnish, install, operate, and maintain a secure Persons in Custody Communication System (PICCS).  The vendor must be capable of providing PICs with content via phone and tablet, such as messaging, free tablet content, and paid premium tablet content. The Contractor shall be responsible for the maintenance and support of PICCS, including on-site staff support, to ensure that the Department provides a reliable phone system to the PIC population. Such maintenance shall include but is not limited to preventive maintenance and prompt repairs for wall-mounted phones and prompt repair and tablet replacements. The DOC’s goal is to replace/upgrade the existing PICCS with one that would provide access to and use of the latest available technologies and the ability to integrate with or be upgraded to future technologies. The DOC also seeks a system that will provide more comprehensive features, scalability as the inmate population fluctuates, and increased stability, resulting in less downtime.

Pre-Proposal Conference:  April 17, 2025 - 11AM-12PM

Microsoft Teams Need help?
Join the meeting now
Meeting ID: 210 108 204 25
Passcode: kT3HJ7pd
Dial in by phone
+1 646-893-7101,,63121182# United States, New York City
Find a local number
Phone conference ID: 631 211 82#
Join on a video conferencing device
Tenant key: cityofnewyork@m.webex.com
Video ID: 114 128 123 1
More info
For organizers: Meeting options | Reset dial-in PIN
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Anticipated Contract Start Date (M/d/yyyy)
1/1/2026
Anticipated Contract End Date (M/d/yyyy)
12/31/2031
Release Date (M/d/yyyy)
4/7/2025
Due Date (M/d/yyyy)
5/9/2025
Bid Opening Date (M/d/yyyy)
12:00:00 AM
Questions Due Date (M/d/yyyy) Agency Users may not respond to your question if it is submitted after this date.
2/21/2025
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