Online Utility Billing and Payment Portal

Agency: City of Milpitas
State: California
Type of Government: State & Local
NAICS Category:
  • 511210 - Software Publishers
  • 518210 - Data Processing, Hosting, and Related Services
  • 541219 - Other Accounting Services
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
Posted Date: Jul 20, 2026
Due Date: Aug 24, 2026
Solicitation No: 26-211
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Contact information: Please Login to View Page
Bid Documents: Please Login to View Page

Description


Project ID: 26-211

Title: Online Utility Billing and Payment Portal

Addenda: 0

Release Date: 7/20/2026

Due Date: 8/24/2026

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Online Utility Billing and Payment Portal
Request For Proposal
Finance
20429 , 20800 , 20810 , 20811 , 20836 ... show all
Project ID: 26-211
Release Date: Monday, July 20, 2026
ยท Due Date: Monday, August 24, 2026 12:00pm
Posted Monday, July 20, 2026 2:10pm
All dates & times in Pacific Time
Draft Response No Bid34 days, 17 hours, 48 minutes


Post Information

Posted At:Mon, Jul 20, 2026 2:10 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Overview


Summary

Through this Request for Proposal (RFP), the City of Milpitas (City) is seeking a qualified vendor to provide an off-the-shelf, highly configurable online utility billing and payment portal for its water utility customers. The self-service portal will provide City customers with an easy to use, secure, web-based platform where they can view, manage, and pay their utility bills online. After customers opt into receiving electronic notifications, the portal software will send them alerts when a new invoice is posted to their account and reminders when bills are due and past due. Through the portal, customers will also be able to review their account information and activity and pay their bills using multiple payment methods.

See the Scope of Work and additional RFP information and attachments for more details.



Timeline

Release Date:
July 20, 2026
Question Submission Deadline:
August 3, 2026, 12:00pm
Proposal Submission Deadline:
August 24, 2026, 12:00pm
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