OneDFW and Customer Experience Events

Agency: Dallas/Fort Worth International Airport
State: Texas
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Feb 24, 2026
Due Date: Mar 23, 2026
Solicitation No: PA2050
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Project: OneDFW and Customer Experience Events
Ref. #: PA2050
Department: Customer Experiences
Type: RFP
Status:
Open
Open Date: Feb 23rd 2026, 7:30 PM CST
Intent to Bid Due Date: Mar 23rd 2026, 2:00 PM CDT
Questions Due Date: Mar 6th 2026, 4:00 PM CST
Contact Information: David Foster, dfoster@dfwairport.com
Close Date: Mar 23rd 2026, 2:00 PM CDT

Project Description: General Description: DFW Airport is seeking to identify a contractor who will implement high-impact and meaningful customer-facing activations, performances and events to enhance the overall customer experience. In addition, the contractor will support employee engagement by helping unify the workforce around the customer journey, providing front-line employee recognition, and strengthening the airport employee community.
Contract Term: Five (5)-year period.
Small Business Enterprise (SBE) Goal: Goal for this contract is 20%.
Applicable Laws: This solicitation is being conducted in accordance with Texas Local Government Code Title 8, Subtitle A, Chapter 252 and/or Government Code 2254, as applicable.


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