On-Call Training and Coaching Services

REQUEST FOR PROPOSALS
6199
ON-CALL TRAINING AND COACHING SERVICES
The Seattle Housing Authority (SHA) is seeking firms to provide On-Call
Training and Coaching Services to help SHA's employees work toward our
agency's mission and strategic plan. The training and coaching services
may include leadership development for SHA supervisors or senior leaders
and training for SHA teams in topics such as culturally responsive, trauma
informed customer service, community engagement, or other topics
relevant to SHA's mission and strategic plan.
Pre-Submission Conference: SHA will hold a virtual Pre-Submission
Conference on Monday, May 4, 2026, at 9:00 am.
To attend the Pre-Submission Conference via MS Teams, join the following
link:
Microsoft Teams meeting
Join:
https://teams.microsoft.com/meet/267719362711092?p=J3HLg4urnCeU6L
3W4L
Meeting ID: 267 719 362 711 092
Passcode: Tm7Uc7tC
Need help? | System reference
Dial in by phone
+1 206-257-3799,,520695617# United States, Seattle
Find a local number
Phone conference ID: 520 695 617#
Join on a video conferencing device
Tenant key: 507130161@t.plcm.vc
Video ID: 111 844 848 9
More info
For organizers: Meeting options | Reset dial-in PIN
If you need the link emailed, please e-mail Patti Armstrong, Contract
Administrator, at patti.armstrong@seattlehousing.org and you will be sent
an invitation to join.

* Obtaining the RFP: Visit our website at Do business with us | Seattle
Housing Authority to obtain a copy of the RFP. Any addenda issued for
this RFP will be published at the above-referenced website and
proposers are responsible for checking the website prior to submission
of proposals for any addenda. If you are unable to download the RFP or
addenda, you may e-mail Patti Armstrong, Contract Administrator, at
patti.armstrong@seattlehousing.org.
Questions: Any questions or requests for further information must be
submitted in writing no later than 1:00 PM on Wednesday, May 6, 2026, to
the Contract Administrator noted above by e-mail at
patti.armstrong@seattlehousing.org.
Submission Deadline: Proposals must be received not later than 1:00 pm
on Thursday, May 21, 2026, at the Contract Administrator's e-mail address
noted above.
Diversity: SHA strongly encourages minority-owned and women-owned
businesses, socially and economically disadvantaged businesses, HUD
Section 3 businesses, small businesses and veteran-owned businesses to
submit proposals or to participate in a subcontracting capacity on SHA
contracts.
Rights Reserved: SHA reserves the right to waive as an informality any
irregularities in submittals, and/or to reject any and all proposals.
Diana Peterson
Procurement and Contracts Manager
SHA Solicitation No.6199
Last Revised 06-27-25

CONSULTANT REGISTRATION FORM
If you plan on submitting a Proposal for this project, please complete this registration
form and e-mail it to Patti Armstrong, Sr. Contract Administrator, at
patti.armstrong@seattlehousing.org so that you can be contacted directly if necessary.
SEATTLE HOUSING AUTHORITY
RFP Solicitation No. 6199
On Call Training and Coaching Services
Name of Firm: _____________________________________
Business Address: _________________________________
_________________________________
_________________________________
Contact Information:
Name: _________________________________________
Title: __________________________________________
Telephone #: __________________
e-mail: _________________________________________
Thank you.

REQUEST FOR PROPOSALS
SOLICITATION NO. 6199
For
On Call Training and Coaching Services
TABLE OF CONTENTS
A. INTRODUCTION ...................................................................................................... 1
B. SUBMITTAL REQUIREMENTS ............................................................................... 2
C. SCOPE OF WORK .................................................................................................. 4
D. INFORMATION TO BE PROVIDED IN YOUR PROPOSAL ................................... 4
E. CONSULTANT EVALUATION CRITERIA .............................................................. 5
F. SELECTION PROCESS .......................................................................................... 6
G. CONTRACT NEGOTIATIONS ................................................................................. 7
H. ADMINISTRATIVE INFORMATION ........................................................................ 7
ATTACHMENTS:
A. FORMS:
* Vendor Fact Sheet
* Suspension and Debarment Compliance Certificate
B. INFORMATIONAL EXHIBITS:
* HUD Section 3 Information and Section 3 Forms
RFP Issued On: Proposal Due:
Monday, April 27, 2026 1:00PM PST Thursday, May 21, 2026

Seattle Housing Authority
Request for Proposals (Solicitation No. 6199)
On Call Training and Coaching Services
A. INTRODUCTION
1) General: The Seattle Housing Authority (SHA) is seeking a qualified professional firm
to provide On-Call Training and Coaching Services to help SHA's employees work
toward our agency's mission and strategic plan. The training and coaching services
may include leadership development for SHA supervisors or senior leaders and training
for SHA teams in topics such as culturally responsive, trauma informed customer
service, community engagement, or other topics relevant to SHA's mission and
strategic plan.
2) Seattle Housing Authority Background: SHA is an independent public corporation
providing long-term, low-income rental housing and rental assistance to more than
38,000 people in the city of Seattle. We believe in providing more than housing for our
tenants, and we partner with many organizations to offer an array of services and
community activities to help those we serve improve their lives. The majority of SHA's
funding is federal, through the U.S Department of Housing and Urban Development
(HUD). Other income includes rent revenue and non-HUD public and private grants.
SHA operates according to the following Mission and Values:
Our Mission
The mission of the Seattle Housing Authority is to enhance the Seattle community
by creating and sustaining decent, safe and affordable living environments that
foster stability and increase self-sufficiency for people with low incomes.
Our Values
As stewards of the public trust, we pursue our mission and responsibilities in a
spirit of service, teamwork, and respect. We embrace the values of excellence,
collaboration, innovation, and appreciation.
SHA owns and operates more than 8,500 housing units at nearly 400 sites throughout
the city. SHA also administers approximately 12,000 Housing Choice Vouchers,
enabling low-income residents to receive rental assistance throughout the Seattle
housing market. SHA, an independent public corporation established in 1939, is
governed by a seven-member Board of Commissioners, two of whom are SHA
residents. Commissioners are appointed by the Mayor and confirmed by the City
Council. More information is available at seattlehousing.org.
3) [Reserved.]
4) Cooperative Purchasing: RCW 39.34 allows cooperative purchasing between public
agencies (political subdivisions) in the State of Washington. Public agencies that file
an Interlocal Joint Purchasing Agreement with SHA may also wish to procure the
services herein offered by the successful party. The successful party shall have the
SHA Solicitation No. 6199 1 | Pa g e
Last Revised 06-27-25

option of extending its offer to SHA to other agencies for the same cost, terms and
conditions.
SHA does not accept any responsibility for agreements, contracts or purchase orders
issued by other public agencies to the successful party. Each public agency accepts
responsibility for compliance with any additional or varying laws and regulations
governing purchase by or on behalf of the public agency. SHA accepts no
responsibility for the performance of the successful party in providing services to other
public agencies, nor any responsibility for the payment price to the successful party
for other public-agency purchases.
B. SUBMITTAL REQUIREMENTS
Schedule:
Activity Location Day Date Time
Please join the link provided on the
first page of this proposal package.
If you need the link emailed, please
Pre-
e-mail Patti Armstrong, Contract 9:00AM
Submittal Monday 5/4/26
Administrator, at PST
Meeting
patti.armstrong@seattlehousing.org
and you will be sent an invitation to
join.
1:00
Deadline for
N/A Wednesday 5/6/26 PM
Questions
PST
SUBMITTAL DEADLINE AND DELIVERY INFORMATION
1:00
E-Mail to: patti.armstrong@seattlehousing.org Thursday 5/21/26 PM
PST
Questions: Questions must be in writing and sent prior to the Deadline for Questions
date and time shown above. Submit your questions to Patti Armstrong at
patti.armstrong@seattlehousing.org.
Addenda: In the event there are changes or clarifications to this RFP, SHA will issue
an addendum. Addenda will be published on SHA's website at Do business with us |
Seattle Housing Authority. It is the responsibility of proposers to check this website
before submitting and downloading any addenda issued. If you are unable to
download the addenda, you may e-mail the Contract Administrator, Patti Armstrong,
at patti.armstrong@seattlehousing.org to have a copy of the addenda mailed or e-
mailed to you.
Pre-Submittal Meeting: Proposers are strongly encouraged to attend a Pre-
Submittal Meeting at the date and time indicated above.
Submittal: The deadlines given above are firm as to place, date, and time. SHA will
not consider any proposal received after the deadline.
All proposals should be clearly marked when e-mailed to avoid any confusion about
recording arrival dates and times. Proposers should take this practice into account
SHA Solicitation No. 6199 2 | Pa g e
Last Revised 06-27-25

and submit their materials early to avoid any risk of ineligibility caused by
unanticipated delays or other delivery problems. NOTE: A faxed or hand delivered
proposal is not acceptable.
All proposals received will become the property of the Seattle Housing Authority and
will not be returned to the Proposer.
1) Required number of copies: Proposers responding to this RFP shall submit their
proposal to the e-mail address indicated above. The following items/forms are
to be submitted as a separate file and not included in your Proposal. Do not
include these items/forms in the proposal.
* Vendor Fact Sheet
* Suspension and Debarment Compliance Certificate
* Section 3 Form(s)
2) Proprietary Proposal Material:
Any records or materials submitted to SHA in response to this RFP become public
records under Washington State law (see RCW Chapter 42.56, the Public
Disclosure Act, at https://apps.leg.wa.gov/rcw/default.aspx?cite=42.56). Public
records must be promptly disclosed upon request unless a statute exempts
disclosure. Exemptions from disclosure include trade secrets and valuable
formulas (see RCW 42.56 and RCW Ch. 19.108); however, public disclosure
exemptions are narrow and specific. Proposers are expected to be familiar with
any potentially-applicable exemptions, and the limits of those exemptions.
Proposers are obligated to separately bind and clearly mark as "proprietary"
information any proposal records they believe are exempted from disclosure. The
body of the proposal may refer to these separately-bound records. Proposers
should mark as "proprietary" only that information they believe legitimately fits
within a public-disclosure exemption. SHA may reject solicitation responses that
are marked proprietary in their entirety.
If SHA receives a public disclosure request for records that a Proposer has marked
as "proprietary information," SHA may notify the Proposer of this request and
postpone disclosure briefly to allow the Proposer to file a lawsuit under RCW
42.17.330 to enjoin disclosure; however, this is a courtesy of SHA and not an
obligation.
SHA has no obligation to assert an exemption from disclosure. If the Proposer
believes that its records are exempt from disclosure, the Proposer is obligated to
seek an injunction under RCW 42.56. By submitting a proposal, the Proposer
acknowledges this obligation; the Proposer also acknowledges that SHA will have
no obligation or liability to the Proposer if the records are disclosed.
3) Cost of Preparing Proposals: SHA will not be liable for any costs incurred by
the Proposer in the preparation and presentation of proposals submitted in
response to this RFP including, but not limited to, costs incurred in connection with
the Proposer's participation in demonstrations and the pre-proposal conference.
SHA Solicitation No. 6199 3 | Pa g e
Last Revised 06-27-25

4) Rights Reserved by SHA: SHA reserves the right to waive as an informality any
irregularities in submittals and/or to reject any or all proposals. SHA requests that
companies refrain from requesting public disclosure of selection information until
a contract has been executed as a measure to best protect the solicitation process,
particularly in the event of a cancellation or re-solicitation. With this preference
stated, SHA shall continue to properly fulfill all public disclosure requests for such
information as required by State Law.
C. SCOPE OF WORK
The selected Consultant shall perform training and/or coaching services to help SHA
employees work towards our agency's mission and strategic plan. These contracts
will be used to execute work orders when needed for SHA's Human Resources and
other departments for:
* Leadership development coaching and/or training for SHA supervisors or senior
leaders.
* Training or coaching for SHA teams in topics such as culturally responsive,
trauma informed customer service, community engagement, and/or training or
coaching in other topics relevant to SHA's mission and Strategic Plan.
D. INFORMATION TO BE PROVIDED IN YOUR PROPOSAL
Response / Proposal Content: To facilitate evaluation, proposals should address
and be organized in the order of the outline given below and include the following
information:
1) Address each of the evaluation criteria below:
Relating to Criterion 1: Firm's Experience Providing the Services Described
in this RFP's Scope of Work. Describe your firm's experience providing training,
coaching, leadership development, teambuilding, and/or strategic planning to:
* People in different roles in an organization (for example executives, managers,
frontline supervisors, teams).
* People in different professional fields found in our organization (for example
property management, administrative, human services, trades).
* People from different life experiences and cultural backgrounds (for example
diverse educational backgrounds, fluency in English, immigrant/refugee
experience, economic background, race, age, gender identity).
Describe your firm's demonstrated experience:
* Strengthening leadership self-awareness, decision making, and professional
growth, including strategies for building trust, psychological safety, and
accountability within teams and methods for supporting leaders in navigating
conflict, team challenges, and organizational change.
* Aligning leadership coaching and training with organizational strategic priorities
and Points of Advocacy (POA), developing an approach for helping leaders
translate strategy into daily supervision and operational decisions, and building
experience supporting consistent leadership practices across teams and
departments.
* Supporting leaders who work in complex, high-pressure environments,
including your coaching approach that incorporates trauma-informed principles
SHA Solicitation No. 6199 4 | Pa g e
Last Revised 06-27-25

when supporting staff and teams and strategies for helping leaders respond to
stress, burnout, and difficult situations while maintaining effective leadership.
Relating to Criterion 2: [Reserved.]
Relating to Criterion 3: Firm's Unique Approach to Training and Coaching.
What are your particular strengths as a Consultant? Why would your firm be a
particularly good choice to help us increase our capacity to work toward the
principles and priorities in our Strategic Plan?
Relating to Criterion 4: Firm's Pricing for Services. Please provide:
* Hourly rate for planning meetings with SHA
* Hourly rate for prep for facilitation
* Number of hours of prep typically required per hour of facilitation
* Hourly rate for facilitation
* Rate for 1.5-hour in-person training (prep included)
* Rate for 1.5-hour remote training (prep included)
* Rate for 2-hour in-person training (prep included)
* Rate for 2-hour remote training (prep included)
* Rate for 3-hour in-person training (prep included)
* Rate for 3-hour remote training (prep included)
* Rate for 4-hour in-person training (prep included)
* Rate for 4-hour remote training (prep included)
* Rate for 6-hour in-person training (prep included)
* Rate for 6-hour remote training (prep included)
* Rate for 8-hour in-person training (prep included)
* Rate for 8-hour remote training (prep included)
2) Provide professional resumes for the key personnel named in your response.
3) Include a list of at least three references for whom the firm or team members have
performed similar work in the last five years (including agency or business name
of client, contact person, address, telephone number and e-mail address if
available.)
E. CONSULTANT EVALUATION CRITERIA
Consultants' submittals will be evaluated based on the criteria listed in this section
and further described in Section D above. In preparing the submittal to SHA, it is
important for proposers to clearly demonstrate their expertise in the areas described
in this document. Because multiple areas of expertise are required for successfully
performing this project, the Consultant, either through in-house staff or sub-
consultants, must demonstrate expertise and have available adequate numbers of
experienced personnel in all of the areas described.
Consultants are encouraged to identify and clearly label in their submittal how each
criterion is being fully addressed. Evaluation of responses to this RFP will be based
only on the information provided in the submittal package, and if applicable,
interviews, and reference responses. SHA reserves the right to request additional
information or documentation from the firm regarding its submittal documents,
SHA Solicitation No. 6199 5 | Pa g e
Last Revised 06-27-25

personnel, financial viability, or other items in order to complete the selection process.
In submitting a proposal, the Consultant and any sub-consultants agree that any costs,
prices, hourly rates proposed shall be valid for a minimum of 90 days from the proposal
due date.
The following criteria with a point system of relative importance with an aggregate total
of thirty-five points will be utilized to evaluate the qualifications of each proposer:
Weighting
Evaluation Criteria - Qualifications
(Max. Points)
Relating to Criterion 1: Firm's Experience Providing the
1 Services Described in this RFP's Scope of Work. 10
(See Section D above for a complete description of this Criterion.)
2 Relating to Criterion 2: [Reserved.] 0
Relating to Criterion 3: Firm's Unique Approach to Training
3 and Coaching. 15
(See Section D above for a complete description of this Criterion.)
Relating to Criterion 4: Firm's Pricing for Services
4 10
(See Section D above for a complete description of this Criterion.)
MAXIMUM TOTAL POINTS FOR QUALIFICATIONS 35
F. SELECTION PROCESS
An evaluation panel will rate all responses to this RFP that are received on or before
the stated deadline, according to the criteria listed above. Based on its initial
evaluation, the panel may:
1) Make a recommendation to SHA's Executive Director and request authority to
negotiate a Contract with one or more proposers; or
2) Request additional information from the proposer or proposers whose responses
appear to have the greatest likelihood of success; and/or
3) Invite one or more proposer whose responses appear to have the greatest
likelihood of success to attend an interview/presentation to discuss their proposal;
and then make a recommendation to SHA's Executive Director and request
authority to negotiate a contract with one or more proposers.
SHA reserves the right to conduct reference checks at any time during the evaluation
process.
In the event that information obtained from the reference checks reveals concerns
about any proposer's past performance and their ability to successfully perform the
contract to be executed based on this RFP, SHA may, at its sole discretion, determine
that the Proposer is not a responsible proposer and may select the next highest-
ranked Proposer whose reference checks validate the ability of the Proposer to
successfully perform the contract to be executed based on this RFP. In conducting
reference checks, SHA may include itself as a reference if the Proposer has performed
work for SHA, even if the Proposer did not identify SHA as a reference.
SHA Solicitation No. 6199 6 | Pa g e
Last Revised 06-27-25