On-call as-needed temporary IT staffing services

Agency:	East Bay Municipal Utility District
State:	California
Type of Government:	State & Local
NAICS Category:	561320 - Temporary Help Services
Posted Date:	Mar 31, 2026
Due Date:	May 1, 2026
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

EBMUD is soliciting proposals from firms qualified to provide on-call, as-needed temporary information technology (IT) staffing services (RFP No. ISD-2026-01).

Please respond to this RFP no later than 5:00 p.m. on Friday, May 1, 2026. Submit electronically to Shané Johnson at shane.johnson@ebmud.com . *Hardcopy proposals will not be accepted. Electronic submittal size limit is 25MB per email.

Questions

If you have questions regarding this RFP, please contact Shané Johnson, Management Analyst II, at 510-287-1629 or shane.johnson@ebmud.com . To ensure a response, questions must be received no later than 5:00 p.m. on April 13, 2026.

RFP document(s)

Document	Type	Size
RFP for On-Call As-Needed Temporary IT Staffing Services	PDF	1.5 MB

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REQUEST FOR PROPOSAL (RFP)

for On-Call As-Needed Temporary

Information Technology Staffing

Services, RFP No. ISD-2026-01

ADDENDA

Prospective bidders are responsible for reviewing any

published addenda regarding this bid at

ebmud.com/business-center

CONTACT

Shané Johnson, Management Analyst II

(510) 287-1629

shane.johnson@ebmud.com

RESPONSE DUE

May 1, 2026

5:00 p.m. PST

SUBMIT ELECTRONICALLY TO*

Shané Johnson, EBMUD

shane.johnson@ebmud.com

*Hardcopy proposals will not be accepted

375 ELEVENTH STREET . OAKLAND . CA 94607-4240 . WWW.EBMUD.COM/BUSINESS-CENTER/

EAST BAY MUNICIPAL UTILITY DISTRICT

RFP for On-Call As-Needed Temporary Information Technology Staffing Services, RFP No. ISD-2026-01

TABLE OF CONTENTS

I. STATEMENT OF WORK

A. SCOPE

B. PROPOSER QUALIFICATIONS

C. SPECIFIC REQUIREMENTS

D. STAFFING PROCESS, DELIVERABLES, AND REPORTING

II. CALENDAR OF EVENTS

III. DISTRICT PROCEDURES, TERMS, AND CONDITIONS

A. RFP ACCEPTANCE AND AWARD

B. EVALUATION CRITERIA/SELECTION COMMITTEE

C. PRICING

D. NOTICE OF INTENT TO AWARD AND PROTESTS

E. INVOICING

IV. RFP RESPONSE SUBMITTAL INSTRUCTIONS AND INFORMATION

A. DISTRICT CONTACTS

B. SUBMITTAL OF RFP RESPONSE

C. RESPONSE FORMAT

ATTACHMENTS

EXHIBIT A – RFP RESPONSE PACKET

EXHIBIT B – INSURANCE REQUIREMENTS

EXHIBIT C – GENERAL SERVICES AGREEMENT

EXHIBIT D – IRAN CONTRACTING ACT CERTIFICATION

EXHIBIT E – INFORMATION TECHNOLOGY SECURITY INFORMATION TO BE EXCLUDED FROM

PUBLIC RECORDS ACT REQUESTS

REV 3/26/25

ON-CALL AS-NEEDED TEMPORARY INFORMATION TECHNOLOGY STAFFING SERVICES

I. STATEMENT OF WORK

A. SCOPE

It is the intent of this Request for Proposal (RFP) to solicit proposals from firms qualified

to provide on-call, as-needed temporary information technology (IT) staffing services to

the East Bay Municipal Utility District (“District”).

The District intends to award a three-year contract to the Proposers who best meet the

District’s requirements. District will, at its sole discretion, allocate work to each selected

Proposer to most efficiently and economically satisfy the District’s needs. Work

assignments may be distributed among awarded Proposers based on factors including,

but not limited to, qualifications, availability, past performance, and price.

The Information Systems Department (ISD) plans to enter into agreements with

qualified staffing firms that specialize in providing cost-effective, highly skilled

professional and technical consultants to support a broad range of IT initiatives and

operational needs. These agreements will enable ISD to obtain professional staffing

resources on an as-needed basis across a wide spectrum of IT disciplines, including, but

not limited to, IT strategy and planning, information architecture, systems and business

analysis, software engineering and development, data management, quality assurance,

web support, consulting, and project management. Consultants may be engaged to

support both existing and new technology projects utilizing platforms and technologies

such as AWS, Azure, Google Cloud, Salesforce, Windows, Linux, mobile platforms, Java,

C#, .NET, JavaScript, Ruby, Python, SQL and PL/SQL, PeopleSoft/PeopleTools, ArcGIS,

Microsoft Power Platform, PowerShell, UNIX/Linux shell scripting, R, JIRA, Intune, Jamf,

Docker, vCenter, and similar tools, as well as emerging technologies including

Generative AI and Agentic AI.

ISD serves as the centralized support organization for information technology and

services at the District. The department maintains distributed and centralized

computing environments, supports field operations and departmental users, and

oversees the District’s telecommunications infrastructure. Through these staffing

agreements, ISD seeks to ensure continued delivery of reliable, secure, and innovative

technology solutions that support the District’s mission and operational needs.

This RFP and any resulting contract do not guarantee any minimum amount of work,

assignments, or compensation. Services will be requested by the District on an as-

needed basis, and the District makes no representation as to the volume, frequency, or

value of work that may be assigned. The District reserves the right to assign work to one

or more Proposers or to perform such work using its own staff.

RFP NO. ISD-2026-01

Page 3

ON-CALL AS-NEEDED TEMPORARY INFORMATION TECHNOLOGY STAFFING SERVICES

B. PROPOSER QUALIFICATIONS

1. Proposer Minimum Qualifications

a. Proposer, Proposer’s principal, or Proposer’s staff shall have been

regularly engaged in the business of providing information technology

professional services for at least five (5) years.

b. Proposer shall possess all permits, licenses, and professional credentials

necessary to perform services as specified under this RFP.

c. Proposer shall meet the following experience and reference requirements:

(1) The Proposer shall demonstrate that it currently supports at least

three (3) current billing clients.

(2) Proposer shall provide at least three (3) client references,

preferably from public agencies, demonstrating relevant experience

within the past two (2) years, including current contact information.

C. SPECIFIC REQUIREMENTS

1. Proposer’s organization must have pre-screened, qualified, trained, and/or

certified (as applicable) staff to provide information technology services.

2. Proposer shall provide District with qualified personnel that have the expertise

required to assist District in all aspects of information technology services. The

services listed below represent a broad range of potential needs. Proposers are

not required to provide all services and may propose to provide any combination

of these services, which include, but are not limited to:

a. Application Development & Maintenance

(1) Custom application development

(2) Web and mobile applications

(3) Low-code / no-code platforms

(4) Application enhancements, upgrades, and maintenance

(5) Application integration and APIs

b. Application Performance Management

(1) Application performance monitoring

(2) End-to-end transaction monitoring

(3) Application dependency mappings

(4) Service level monitoring

c. Data, Analytics & Business Intelligence

RFP NO. ISD-2026-01

Page 4

ON-CALL AS-NEEDED TEMPORARY INFORMATION TECHNOLOGY STAFFING SERVICES

(1) Database administration and development

(2) Data engineering and ETL

(3) Business intelligence and reporting

(4) Data analytics and visualization

(5) Data governance and data quality support

d. Infrastructure, Cloud & Platform Services

(1) Server and storage administration

(2) Network engineering and operations

(3) Cloud architecture and administration (IaaS, PaaS, SaaS)

(4) Virtualization and container platforms

(5) Backup, disaster recovery, and high availability

e. Cybersecurity & Information Assurance

(1) Security architecture and engineering

(2) Security operations (monitoring, incident response)

(3) Identity and access management (IAM)

(4) Risk management, compliance, and governance

(5) Vulnerability management and penetration testing support

f. Enterprise Systems & Business Applications

(1) ERP and enterprise application support

(2) Asset management systems

(3) Financial, HR, and procurement systems

(4) Customer information and billing systems

(5) System configuration, upgrades, and integrations

g. IT Project, Program & Portfolio Management

(1) Project and program management

(2) Business analysis

(3) Product management

(4) Change management and organizational readiness

(5) PMO support services

h. Quality Assurance & Testing

(1) Test planning and test case development

(2) Manual and automated testing

(3) Performance and load testing

(4) User acceptance testing (UAT) support

(5) Test environment coordination

i. IT Operations & Service Management

(1) IT service management (ITIL-based support)

RFP NO. ISD-2026-01

Page 5

This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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On-call as-needed temporary IT staffing services

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