NYS WCB Document Receipt & Capture RFP

The New York State Workers' Compensation Board (WCB) is seeking Requests for Proposal (RFP) for Document Receipt & Capture. The objective of this RFP is below and all other relevant information can be found at the WCB procurement's webpage https://www.wcb.ny.gov/procurements.jsp .

Objective of Request for Proposal:

The New York State Workers’ Compensation Board (“WCB” OR “Board”) is responsible for protecting the rights of employees and employers by ensuring the proper delivery of benefits and by promoting compliance with the law, including the provisions relating to Workers’ Compensation benefits, Disability benefits, Paid Family Leave (PFL) benefits, Volunteer Firefighters’ benefits, and Volunteer Ambulance Workers’ benefits.

Workers’ compensation benefits provide weekly cash payments and the cost of full medical treatment, including rehabilitation, for covered employees who become disabled as a result of a disease or injury connected with their employment. Benefits may also be paid to qualified dependents of workers who died as a result of their compensable injury or illness. Disability benefits are paid when covered employees become disabled as a result of a disease or injury that is not connected to their employment. Paid Family Leave benefits are paid when an employee is out of work due to the birth, adoption or fostering of a child, or to care for a family member with a serious health condition, or to provide care due to a qualifying exigency under the Family and Medical Leave Act when a family member is on active military duty or about to be deployed. Volunteer Firefighters’ and Volunteer Ambulance Workers’ law provide cash benefits and/or medical care for volunteer members who are injured or become ill in the line of duty.

In furtherance of its mission of ensuring the proper delivery of benefits and promoting compliance with the law, the Board maintains several electronic systems which require document conversion and data capture of documents. WCB receives approximately 9 million documents per year through paper mail and electronic submission; the conversion of these documents into a digital format, usable by WCB systems, and the capture of index field data from them, is critical to WCB operations. Over 50 million digital images are added to WCB systems each year. The WCB is seeking to engage a qualified vendor to perform the necessary document conversion and data capture services in accordance with the specifications set forth in this RFP.