Nurse Triage Phone Line - Acoma-Cañoncito-Laguna Indian Health Center, Acoma Pueblo, NM

This Sources Sought Notice is for informational purposes only and shall not be construed as a solicitation, an obligation, or commitment by the Albuquerque Area Indian Health Service (IHS). This notice is intended strictly as a request for information to determine if an “Indian Small Business Economic Enterprise (ISBEE) Set-Aside (specific to Department of Interior and Indian Health Service) or a “Total Small Business Set-Aside” can fulfill the requirements set forth below.

In accordance with the Buy Indian Act, 25 U.S.C. 47, the Indian Health Service must give preference to Indian Economic Enterprises (IEE), when authorized and practicable.

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The Albuquerque Area Indian Health Service is conducting a market research survey to help determine the availability of the following service:

1. NAICS Code: 561421 – Telephone Answering Services

a. If a different NAICS code is suggested, please include the proposed NAICS code and rationale.

2. Description: The request will be for a Nurse Triage Phone Line to be utilized at the Acoma-Cañoncito-Laguna Indian Health Center. The estimated call volume is a minimum of 50 calls/month and a maximum of 600 calls/month. The phone line will need to be available 24 hours/day, 7 days/week, including weekends and Federal holidays.

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Responses to this notice should include the following:

1.) Company name and Unique Entity Identifier (UEI), to confirm company is registered in the System for Award Management (SAM) at https://www.sam.gov.

2.) Company’s business size for the NAICS code listed above, including: Historically Underutilized Business (HUBZone); Indian Small Business Economic Enterprise (ISBEE); Small Business; Service-Disabled Veteran-Owned Small Business (SDVOSB); Small Disadvantaged Business (SDB); or Woman-Owned Small Business (WOSB).

3.) Attached form titled "IHS IEE Representation Form", and check “does” or “does not” meet the definition of an IEE. This information is utilized to collect data.

4.) Capability statement and/or product brochure and/or any applicable past performance information that demonstrates that the supplies, equipment, or services can be provided by your company.

Please submit all information to Shandiin DeWolfe via e-mail: Shandiin.DeWolfe@ihs.gov by January 17th, 2025 by 5:30 pm (Mountain Daylight Savings Time).

Automated responses or other responses that do not provide the information specified in this Sources Sought Notice will be noted as non-responsive and not considered in this Market Research.