25NS1134 Invitation for Bid - Phone Line Interpreter Services

Basic Information
Title	25NS1134 Invitation for Bid - Phone Line Interpreter Services
Agency	Public Utilities Commission
Department	Public Utilities Commission
Event ID	0000039952
Format/Type	Sell Event / RFx
Published Date	08/04/2026
Bid Due Date	08/28/2026
Pre Bid Conference	Non Mandatory

Category Information
UNSPSC	43221500 Call management systems or accessories

Contact Information
Name	Trisha Duchaine
Email	trisha.duchaine@cpuc.ca.gov
Phone	279/234-8216

The CPUC helps Californians in the language of their choice, using Commission staff when available. In many instances, no staff member speaks the requested language, or the staff member is not available. In these instances, which are frequent, the CPUC utilizes a language telephone line service to provide interpretation while the caller is still on the phone with CPUC staff members. This contract is one of the resources the CPUC uses to comply with State Law mandates of the Dymally-Alatorre Bilingual Services Act, to be used when no staff member is available, or no staff member speaks the requested language. The CPUC is committed to ensuring all its programs and services are accessible to all California residents, including non- or Limited English Proficient (LEP) individuals.