Non-Emergency Response Services

Agency: City of Dallas
State: Texas
Type of Government: State & Local
NAICS Category:
  • 485991 - Special Needs Transportation
  • 562910 - Remediation Services
Posted Date: Jan 8, 2026
Due Date: Jan 23, 2026
Solicitation No: BTZ26-00029500
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Description

Project: Non-Emergency Response Services
Ref. #: BTZ26-00029500
Type: RFI
Status:
Open
Open Date: Dec 25th 2025, 1:00 PM CST
Questions Due Date: Jan 18th 2026, 11:30 PM CST
Close Date: Jan 23rd 2026, 1:00 AM CST

Project Description: The Dallas Police Department (DPD) seeks information from qualified vendors capable of providing non-sworn personnel to respond to non-emergency, report-only, and low-risk incidents currently dispatched through the City’s 911 Communications Center. This initiative aims to reduce the demand on sworn officers, maintain high levels of customer service, and provide a scalable, CJIS-compliant civilian response program.


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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.