Non-Emergency Response Services

Agency:	City of Dallas
State:	Texas
Type of Government:	State & Local
NAICS Category:	485991 - Special Needs Transportation 562910 - Remediation Services
Posted Date:	Jan 8, 2026
Due Date:	Jan 23, 2026
Solicitation No:	BTZ26-00029500
Original Source:	Please Login to View Page
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Bid Documents:	Please Login to View Page

Project: Non-Emergency Response Services

Ref. #: BTZ26-00029500

Type: RFI

Status:

Open

Open Date: Dec 25th 2025, 1:00 PM CST

Questions Due Date: Jan 18th 2026, 11:30 PM CST

Close Date: Jan 23rd 2026, 1:00 AM CST

Project Description: The Dallas Police Department (DPD) seeks information from qualified vendors capable of providing non-sworn personnel to respond to non-emergency, report-only, and low-risk incidents currently dispatched through the City’s 911 Communications Center. This initiative aims to reduce the demand on sworn officers, maintain high levels of customer service, and provide a scalable, CJIS-compliant civilian response program.

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Non-Emergency Response Services

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