NCSBI Applicant Fingerprinting Service

Agency:	State Government of North Carolina
State:	North Carolina
Type of Government:	State & Local
Posted Date:	Feb 27, 2026
Due Date:	Apr 16, 2026
Solicitation No:	Doc1972870468
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Solicitation Number:	Doc1972870468
Project Title:	NCSBI Applicant Fingerprinting Service
Description:	NC SBI Applicant Fingerprinting Service
Opening Date:	4/16/2026 2:00 PM
Posted Date:	2/28/2026
Status:	Open
Department:	STATE BUREAU OF INVESTIGATION


Solicitation Number * Doc1972870468	Department STATE BUREAU OF INVESTIGATION	Status Reason Open
Opening Date 2026-04-16T14:00:00.0000000	Posted Date * 2026-02-27T17:45:32.0000000Z	Primary Commodity Code Criminal law services
Mandatory Conference/Site Visit — —	Special Instructions —	Solicitation Type * Select RFP IFB RFI
Owner Boyce Haywood
Description NC SBI Applicant Fingerprinting Service
Description NC SBI Applicant Fingerprinting Service

Attachment Preview

STATE OF NORTH CAROLINA

REQUEST FOR PROPOSAL NO. 49-249734-BH

STATE BUREAU OF INVESTIGATION

Contract Name: Applicant Fingerprinting Services

Bid Opening Date: April 16, 2026

Refer ALL inquiries regarding this RFP to:

Issue Date: February 27, 2026

Boyce Haywood

Commodity Code: 811120 (Data Services)

Email: bhaywood@ncsbi.gov

Purchasing Agency: NC State Bureau of Investigation

Phone Number: (919) 582-8554

Requisition No.: RQ249734

The Purchasing Agency solicits offers for Services and/or goods described in this solicitation. All offers and

responses received shall be treated as Offers to contract as defined in 9 NCAC 06A.0102(12).

EXECUTION

In compliance with this Request for Proposal (RFP), and subject to all the conditions herein, the undersigned

offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered

herein, within the time specified herein.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY, STATE & ZIP:

TELEPHONE NUMBER: TOLL FREE TEL. NO

NAME & TITLE OF PERSON SIGNING:

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

E-MAIL:

Offer valid for one hundred eighty (180) days from date of offer opening unless otherwise stated here: ____ days

ACCEPTANCE OF OFFER

If any or all parts of this offer are accepted, an authorized representative of NC State Bureau of Investigation shall

affix its signature hereto and any subsequent Request for Best and Final Offer, if issued. Acceptance shall create

a contract having an order of precedence as follows: Best and Final Offers, if any, Special terms and conditions

specific to this RFP, Specifications of the RFP, the of Information Technology Terms and Conditions, and the agreed

portion of the awarded Vendor’s Offer. A copy of this acceptance will be forwarded to the awarded Vendor(s).

FOR PURCHASING AGENCY USE ONLY

Offer accepted and contract awarded this date ______________________________________,by

________________________________(Authorized representative of the NC State Bureau of Investigation).

Applicant Fingerprinting Service – NCSBI RFP 49-249734-BH

Page 1 of 132

October 9, 2025

Table of Contents

1.0 ANTICIPATED PROCUREMENT SCHEDULE ...........................................................................4

2.0 PURPOSE OF RFP ....................................................................................................................4

2.1 Introduction.............................................................................................................................4

2.2 Agency Background................................................................................................................5

2.3 Summary of Problem Statement.............................................................................................5

2.4 Contract Term.........................................................................................................................6

2.5 Effective Date .........................................................................................................................6

2.6 Contract Type .........................................................................................................................7

3.0 RFP REQUIREMENTS AND SPECIFICATIONS........................................................................7

3.1 General requirements and Specifications ...............................................................................7

3.2 Security Specifications............................................................................................................8

3.3 Enterprise Specifications ........................................................................................................9

3.3.1 Architecture Diagrams ............................................................................................................9

3.3.2 Solutions Roadmap ................................................................................................................9

3.3.3 Identity and Access Management...........................................................................................9

3.3.4 Integration Approach ............................................................................................................ 10

3.3.5 Disaster Recovery and Business Continuity.........................................................................10

3.3.6 Data Migration ......................................................................................................................10

3.3.7 Application Management ...................................................................................................... 10

3.3.8 Accessibility..........................................................................................................................10

3.4 Business and Technical Requirements.................................................................................11

3.5 Business and Technical Specifications.................................................................................33

4.0 COST OF VENDOR’S OFFER..................................................................................................45

4.1 Offer Costs ...........................................................................................................................45

4.2 Payment Schedule (Reserved).............................................................................................46

5.0 EVALUATION ...........................................................................................................................46

5.1 Source Selection................................................................................................................... 46

5.2 Evaluation Criteria ................................................................................................................ 46

5.3 Best and Final Offers (BAFO)...............................................................................................47

5.4 Possession and Review........................................................................................................47

6.0 VENDOR INFORMATION AND INSTRUCTIONS .................................................................... 47

6.1 General Conditions of Offer .................................................................................................. 47

6.2 General Instructions for Vendor............................................................................................49

6.3 Instructions for Offer Submission..........................................................................................52

7.0 OTHER REQUIREMENTS AND SPECIAL TERMS..................................................................56

7.1 Vendor Utilization Of Workers Outside of U.S. ..................................................................... 56

7.2 Financial Statements ............................................................................................................ 56

7.3 Financial Resources Assessment, Quality Assurance, Performance and Reliability -

Reserved ......................................................................................................................................... 56

7.4 Vendor’s License or Support Agreements ............................................................................ 56

7.5 Reserved ..............................................................................................................................57

7.6 Disclosure of Litigation..........................................................................................................57

Applicant Fingerprinting Service – NCSBI RFP 49-249734-BH

Page 2 of 132

October 9, 2025

7.7 Criminal Conviction...............................................................................................................57

7.8 Security and Background Checks.........................................................................................58

7.9 Assurances...........................................................................................................................58

7.10 Confidentiality of offers .......................................................................................................... 58

7.11 Project Management ............................................................................................................. 59

7.12 Meetings................................................................................................................................59

7.13 Contract Kickoff Meeting ....................................................................................................... 60

7.14 Recycling and Source Reduction ..........................................................................................60

7.15 Special Terms and Conditions...............................................................................................60

7.16 Agency Terms and Conditions ..............................................................................................61

Attachment A: Definitions....................................................................................................................65

Attachment B: Information Technology Terms and Conditions ...........................................................71

Attachment C: Description of Offeror .................................................................................................. 90

Attachment D: Cost Form ................................................................................................................... 92

Attachment E: Vendor Certification Form............................................................................................96

Attachment F: Location of Workers Utilized by Vendor - Disclosure Statement..................................97

Attachment G: References..................................................................................................................99

Attachment H: Financial Review Form..............................................................................................101

NORTH CAROLINA SAFIS...............................................................................................................103

1.0 TABLE OF CONTENTS .......................................................................................................... 104

2.0 RECORD OF CHANGES ........................................................................................................ 104

1. OVERVIEW.............................................................................................................................104

2. SAFIS REQUIREMENTS ........................................................................................................ 105

3. NETWORK CONSIDERATIONS.............................................................................................109

4. TYPE OF TRANSACTIONS (TOT) ......................................................................................... 110

5. SAFIS TRANSACTION ........................................................................................................... 110

6. TYPE-2 DATA DEFINITIONS ................................................................................................. 111

6.1 FBI DEFINITIONS .............................................................................................................. 111

6.2 SBI DEFINITIONS .............................................................................................................. 120

7. NIST FILE FORMATS ............................................................................................................. 123

1.1 NORTH CAROLINA LAYOUT FOR TYPE-1 LOGICAL RECORD ..................................... 124

A) EDIT SPECIFICATIONS FOR NORTH CAROLINA-SPECIFIC TYPE-2 ELEMENTS.......125

B) NORTH CAROLINA LAYOUT FOR TYPE-2 RECORD (NFUF) ........................................ 126

C) NORTH CAROLINA LAYOUT FOR TYPE-2 RECORD (SRE) .......................................... 130

D) NORTH CAROLINA LAYOUT FOR TYPE-2 RECORD (ERRT)........................................132

Applicant Fingerprinting Service – NCSBI RFP 49-249734-BH

Page 3 of 132

October 9, 2025

1.0 ANTICIPATED PROCUREMENT SCHEDULE

The Agency Procurement Agent will make every effort to adhere to the following schedule:

Action

RFP Issued

Pre-Offer Conference

Written Questions Deadline

Agency’s Response to Written Questions/

RFP Addendum Issued

Offer Opening Deadline

Offer Evaluation

Selection of Finalists

Negotiations with Finalists

Best and Final Offers Deadline from

Finalists

Award Recommendation

Contract Award

Contract Kick-Off Meeting

Protest Deadline

Responsibility

Agency

Potential Vendors

Agency

Vendor(s)

Agency

Agency designees and

selected Vendor(s)

Selected Vendors

Agency

Agency designees and

selected Vendor

Responding Vendors

Date

2/27/2026

3/12/2026

@10:00 AM

3/19/2026

3/26/2026

4/16/2026

4/21/2026 –

5/13/2026

5/15/2026

5/18/2026-

7/7/2026

7/14/2026

7/21/2026

TBD

15 days after

award

2.0 PURPOSE OF RFP

2.1 INTRODUCTION

The purpose of this Request for Proposal (RFP) is to solicit Offers for Applicant Fingerprinting

Service (AFS) for the State of North Carolina (NC) to support all aspects of customer and request

data collection and submission, fingerprint acquisition and submission, fee collection and

disbursement, customer service, and request fulfillment for citizens and Requesting

Organizations seeking Criminal Records Searches from NC State Bureau of Investigation

(NCSBI) under the array of NC General Statutes (N.C.G.S.) that authorize such records searches.

NCSBI seeks from Offerors proposals for planning, implementing, operating, maintaining, and

supporting over the contract term applicant fingerprinting services and supporting information

systems to meet all the requirements and adhere to all the specifications contained within this

RFP and its attachments, appendices, and addendums.

Applicant Fingerprinting Service – NCSBI RFP 49-249734-BH

Page 4 of 132

2.2 AGENCY BACKGROUND

The NCSBI is the designated Federal Bureau of Investigation (FBI) Criminal Justice Information

Services (CJIS) Systems Agency (CSA) for the State of North Carolina and steward of North

Carolina’s official criminal records database, including its fingerprint repository. In this capacity,

and as directed or authorized in dozens of NC General Statutes, NCSBI is also responsible for

conducting and providing the results of fingerprint-based and name-based state and national

Criminal Records Searches to citizens and Requesting Organizations in accordance with the

authorizing statutes.

2.3 Summary of Problem Statement

The current processes experienced by citizens and organizations requesting Criminal Records

Searches from NCSBI are not uniform, can be difficult to navigate, are not transparent, require

avoidable manual efforts by both customers and NCSBI, and are heavily reliant on paper-based

fulfillment through mail leading to numerous inefficiencies, suboptimal response times, and poor

customer experiences. NCSBI has historically had no direct role in the acquisition and submission

of civilian fingerprints from citizen subjects for the purpose of conducting Criminal Records

Searches. To date, arranging for the acquisition and submission of civilian applicant fingerprints

to NCSBI has been left to citizens and Requesting Organizations to manage themselves, often

by using the fingerprinting services offered by Law Enforcement Agencies (LEAs), but also by

engaging private sector vendors of fingerprinting services or even having personnel in the

requesting or employing organization designated to roll inked fingerprints of subjects. About half

of these fingerprints are still submitted to NCSBI on Paper-based Fingerprint Cards via mail

instead of electronically via Live-scan fingerprint capture devices. In addition, all name-based

applicant Criminal Records Search requests (around 20,000 per year) are submitted to NCSBI

via mail instead of electronically. These are some of the primary sources of unnecessary manual

effort, delay, and inefficiency in the processing of requests for Criminal Records Searches.

The current process for collection of fees for requested Criminal Records Searches is

accomplished through monthly account invoicing and electronic or mailed-in payment processing

and reconciliation in most cases. In the remaining cases, pre-payment through money order or

certified check is required. In either case, this results in substantial manual effort for NCSBI

Business Office staff and inconvenience for customers.

The objective of this procurement is to acquire and implement from the selected Contractor

services and their enabling information systems to solve these problems and achieve the following

goals and objectives.

• Provide an AFS to employers, licensing agencies, LEAs that wish to continue to participate

as applicant Fingerprinting Sites, Applicants, and citizens that enables applicant Criminal

Records Searches to be processed quickly, accurately and with as little hassle as

possible.

• Provide a modern, convenient, and consistent customer service experience for citizens

and organizations requesting Criminal Records Searches.

Applicant Fingerprinting Service – NCSBI RFP 49-249734-BH

Page 5 of 132

This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

Sign-up for a Free Trial, Government Bid Alerts

With Free Trial, you can:

You will have a full access to bids, website, and receive daily bid report via email and web.

Try One Week FREE Now

NCSBI Applicant Fingerprinting Service

Attachment Preview

Sign-up for a Free Trial, Government Bid Alerts

See Also