National Defense University SALESFORCE PRODUCTION SUPPORT, ADMIN AND SUPPORT SERVICES

Agency: DEPT OF DEFENSE
State: District of Columbia
Type of Government: Federal
FSC Category:
  • D - Automatic Data Processing and Telecommunication Services
NAICS Category:
  • 541519 - Other Computer Related Services
Posted Date: May 15, 2026
Due Date: May 16, 2026
Solicitation No: N0018926RD014
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National Defense University SALESFORCE PRODUCTION SUPPORT, ADMIN AND SUPPORT SERVICES
Active
Contract Opportunity
Notice ID
N0018926RD014
Related Notice
Department/Ind. Agency
DEPT OF DEFENSE
Sub-tier
DEPT OF THE NAVY
Major Command
NAVSUP
Sub Command
NAVSUP GLOBAL LOGISTICS SUPPORT
Sub Command 2
NAVSUP FLC NORFOLK
Office
NAVSUP FLT LOG CTR NORFOLK
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General Information
  • Contract Opportunity Type: Combined Synopsis/Solicitation (Original)
  • Original Published Date: May 15, 2026 11:23 am EDT
  • Original Date Offers Due: May 16, 2026 12:00 pm EDT
  • Inactive Policy: Manual
  • Original Inactive Date: May 23, 2026
  • Initiative:
    • None
Classification
  • Original Set Aside:
  • Product Service Code: DF01 - IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR)
  • NAICS Code:
    • 541519 - Other Computer Related Services
  • Place of Performance:
    NATIONAL DEFENSE UNIVERSITY300 5TH AVE SE BLDG 62 ROOM 210, FORT LESLEY J MCNAIRWASHINGTON, DC 20319-5066UNITED STATES 20319
Description
The purpose of the contract is to establish production support and sustainment services of its existing Student Information System (SIS); referred to as NDU Connect, that built in Salesforce using the Educational Data Architecture (EDA) framework residing within an AWS GovCloud Plus IL4 environment. NDU aims to deploy additional SIS capabilities and business support features within the next 2 years. The contractor shall provide services and expertise to support, enhance, fix, and sustain existing deployed NDU Connect capabilities. The Contractor shall be able to provide the full scope of Salesforce and DocuSign support activities to include system/Salesforce/DocuSign administration, release and deployment management support using Azure DevOps, problem and incident management, Tiers 2 and 3 support for end user issues and troubleshooting and security management.
Attachments/Links
Contact Information
Contracting Office Address
  • ATTENTION CODE 301 1968 GILBERT STREET SUITE 600
  • NORFOLK , VA 23511-3392
  • USA
Primary Point of Contact
Secondary Point of Contact


History
  • May 15, 2026 11:23 am EDTCombined Synopsis/Solicitation (Original)
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