MyLA311 System Maintenance and Support Services

Agency: City of Los Angeles
State: California
Type of Government: State & Local
NAICS Category:
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 561210 - Facilities Support Services
Posted Date: Jan 13, 2025
Due Date: Jan 25, 2025
Solicitation No: 219318
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Description

MyLA311 System Maintenance and Support Services
Status
Stage
Open
Posted
1/13/2025
Bid Due
1/24/2025, 05:00 PM PST
Partner

No
Contact
Organization
City of Los Angeles
Department
Information Technology Agency
Name
Ryan Ellefson
Email
Email ryan.ellefson@lacity.org
Phone
Technical Assistance Deadline
Opportunity ID
Organization
219318
City of Los Angeles
Category
Bid Method
Type
Personal Services
Whole Item
TOS - Task Order Solicitation
Description
The Information Technology Agency is submitting a request to solicit the current list of firms to provide system maintenance and support services for the legacy MyLA311 system during a transition period after the Salesforce system is live.All questions related to this Task Order Solicitation must be submitted by January 17, 2025, at 5:00 PM via the Google Form: https://docs.google.com/forms/d/e/1FAIpQLScNGwhU1LbzpOaEcUElPLzVDAC_cdHfu4_HXtrQaw1KGDwLgg/viewform?usp=pp_url. Responses will be posted on RAMP.Responses to the TOS must be received by January 24, 2025.
Proposal Submission Method
Links
Compliance Document List

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Prime NAICS Industry
541511: Custom Computer Programming Services Professional, Scientific, and Technical Services
541512: Computer Systems Design Services Professional, Scientific, and Technical Services
541513: Computer Facilities Management Services Professional, Scientific, and Technical Services
541519: Other Computer Related Services Professional, Scientific, and Technical Services
5415: Computer Systems Design and Related Services Professional, Scientific, and Technical Services
54151: Computer Systems Design and Related Services Professional, Scientific, and Technical Services
Sub NAICS Industry
Meetings
Documents
Name Uploaded Size
Task Order Solicitation_ITA_MyLA311_Oracle_ORA_2025_32_001 1/9/2025, 02:37 PM PST 200.6 kB
Summary
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