MICROSOFT TEAMS PHONE SYSTEM IMPLEMENTATION

Agency:	San Bernardino County Transportation Authority(SBCTA)
State:	California
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services 541512 - Computer Systems Design Services 541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services
Posted Date:	Nov 24, 2025
Due Date:	Dec 17, 2025
Solicitation No:	RFP 26-1003416
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

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SAN BERNARDINO COUNTY TRANSPORTATION AUTHORITY

REQUEST FOR PROPOSALS (RFP) 26-1003416

FOR

MICROSOFT TEAMS PHONE SYSTEM IMPLEMENTATION

KEY RFP DATES

RFP Issue Date:

Pre-Proposal Conference Date:

Question Submittal Deadline:

Proposal Due Date:

Interview Date:

Contract Award:

Notice To Proceed:

November 24, 2025

Monday, December 1, 2025 at 11:00 a.m.

Monday, December 8, 2025 at 4:00 p.m.

Wednesday, December 17, 2025 at 2:00 p.m.

Wednesday, January 14, 2026

February 2026

*ALL DATES ARE TENTATIVE AND SUBJECT TO CHANGE

November 24, 2025

SUBJECT: NOTICE OF REQUEST FOR PROPOSALS (RFP) 26-1003416,

“MICROSOFT TEAMS PHONE SYSTEM IMPLEMENTATION”,

(“Project”)

The San Bernardino County Transportation Authority (“SBCTA”) invites proposals from qualified

firms to provide the services identified in this RFP.

Firms intending to submit proposals should note the “Key RFP Dates” on the cover of this RFP. It is

our intention, subject to approval by SBCTA’s Awarding Authority, to have the selected firm under

contract by February 2026. Firms submitting proposals will be evaluated based on qualifications,

prior experience with the same or similar type of services identified in the attached Scope of Work,

proposed staffing, the firm’s understanding of the needs and requirements of the Project, cost and

price, and overall value to SBCTA as identified in this RFP.

The RFP and all RFP schedule updates and addenda, together with other important information, are

available on the Vendor Portal on SBCTA’s website at www.gosbcta.com: click on “Doing

Business”, which will take you to the “Bids & RFPs” page. There, click on the tab “Vendor Portal”.

The Vendor Portal is the official means of notification to all prospective proposers. Firms are

requested to check the Vendor Portal periodically, and no less frequently than weekly, for RFP

schedule updates, addenda, and other information. All proposers will be held accountable for

compliance with all updates, addenda and other information posted on the website. Please note that

SBCTA will not be responsible for mailing any addenda, schedule updates or other information to

any firm.

Proposals are due on or before 2:00 p.m., on Wednesday, December 17, 2025.

A virtual Pre-Proposal Conference is scheduled for 11:00 a.m on Monday December 1, 2025, via

Microsoft Teams. Attendance at this Pre-Proposal Conference is encouraged but not mandatory.

However, all proposers will be held accountable for any addenda issued related to information and

instructions given at the Pre-Proposal Conference. Proposers that attend are asked to submit their

information using this link within 24 hours of the meeting: https://sanbag-

lfweb.sanbag.ca.gov/Forms/Signin. All questions and/or requests for clarifications regarding this

RFP, including questions that could not be specifically addressed at the Pre-Proposal Conference,

must be put in writing and submitted electronically via Planet Bids no later than 4:00 p.m. on Monday,

November 24, 2025.

RFP26-1003416

Consultant Services- Form Approved X/X/15

Page 1 of 63

Microsoft Teams Need help?

Join the meeting now

Meeting ID: 272 192 924 475 5

Passcode: X4ov6Mk7

Dial in by phone

+1 469-217-7806,,595951221# United States, Venus

Find a local number

Phone conference ID: 595 951 221#

For organizers: Meeting options | Reset dial-in PIN

________________________________________________________________________________

Questions received after the date and time specified may or may not be responded to, at the sole

discretion of SBCTA. SBCTA’s responses to the questions received by the date and time identified

herein will be posted on the Vendor Portal on SBCTA’s website at www.gosbcta.com: click on

“Doing Business”, which will take you to the “Bids & RFPs” page. There, click on the tab “Vendor

Portal”.

If the contract is awarded, the firm awarded the contract will be required to comply with all applicable

laws and regulations, including but not limited to, equal opportunity laws and regulations.

Firms using subconsultants are encouraged to subcontract with small and disadvantaged businesses

to the maximum extent possible.

The award of this contract is subject to the availability, appropriation and receipt of federal, State

and/or local funds sufficient to carry out the work identified in this RFP.

RFP26-1003416

Consultant Services- Form Approved X/X/15

Page 2 of 63

SAN BERNARDINO COUNTY

TRANSPORTATION AUTHORITY

REQUEST FOR PROPOSALS 26-1003416

FOR

“MICROSOFT TEAMS PHONE SYSTEM IMPLEMENTATION”

I. PROPOSAL INSTRUCTIONS

A. INTRODUCTION

The San Bernardino County Transportation Authority (“SBCTA”) is soliciting proposals from

qualified firms (“firms” or “proposers”) to assist SBCTA with the Microsoft Teams Phone

System Implementation (“Project”).

B. CONTACT INFORMATION

All inquiries, contacts or questions related to this RFP shall be directed to:

Jenny H. Holliday - Procurement Analyst III

SBCTA

1170 W. 3rd Street, 2nd Floor

San Bernardino, CA 92410-1715

(909) 884-8276

jholliday@gosbcta.com

Proposers are cautioned not to discuss this RFP with any official, Board Member or employee

of SBCTA, other than the staff identified herein. Neither proposers, nor anyone representing

the proposer, are to discuss this RFP with any consultant or contractor engaged by SBCTA for

assistance in preparing a response to the RFP. Violation of this prohibition may result in

disqualification of the proposer.

C. PRE-PROPOSAL CONFERENCE

A Pre-Proposal Conference is scheduled for Monday, December 1, 2025 at 11:00 a.m. via

Microsoft Teams. Attendance at this Pre-Proposal Conference is encouraged but not

mandatory. Proposers that attend are asked to submit their information using this link within

24 hours of the meeting: https://sanbag-lfweb.sanbag.ca.gov/Forms/Signin.

RFP26-1003416

Consultant Services- Form Approved X/X/15

Page 3 of 63

Microsoft Teams Need help?

Join the meeting now

Meeting ID: 272 192 924 475 5

Passcode: X4ov6Mk7

Dial in by phone

+1 469-217-7806,,595951221# United States, Venus

Find a local number

Phone conference ID: 595 951 221#

For organizers: Meeting options | Reset dial-in PIN

D. WRITTEN QUESTIONS/CLARIFICATIONS

All questions and/or requests for clarifications regarding this RFP must be put in writing and

submitted electronically via Planet Bids no later than 4:00 p.m. on Monday, December 8,

2025. Questions received after the date and time specified may or may not be responded to, at

the sole discretion of SBCTA. SBCTA’s responses to the questions received by the date and

time identified herein will be posted on the Vendor Portal on SBCTA’s website at

www.gosbcta.com: click on “Doing Business”, which will take you to the “Bids & RFPs” page.

There, click on the tab “Vendor Portal.”

E. ADDENDA

Any changes to this RFP will be made by written addendum and posted on SBCTA’s website.

SBCTA will not be bound to any modifications to or deviations from the requirements set forth

in this RFP as a result of any oral discussions and/or instructions. Proposers shall acknowledge

any addenda in their proposal.

F. CONTRACT TYPE

A Time and Materials contract will be used for the Project. Any work provided by the selected

firm that is not specifically covered by the contract will not be reimbursed. Please refer to the

form of contract attached to this RFP for more detailed information.

G. INFORMED PROPOSER

Proposers shall review the Scope of Work (Attachment A), the Price Proposal for Time and

Materials (Attachment B), and the contract (Attachment C), for a complete understanding of

the terms and conditions of this RFP. Proposers are expected to be fully aware of the conditions,

requirements, and Scope of Work before submitting any proposal. Failure to do so will be at

the proposer’s own risk. By submitting a proposal, the proposer represents that it is legally

qualified and fully capable of performing quality work to achieve SBCTA’s objectives and

comply with all requirements identified in this RFP and any and all schedule updates, addenda

and other information and instructions posted on SBCTA’s website or provided in the Pre-

Proposal Conference as set forth above.

RFP26-1003416

Consultant Services- Form Approved X/X/15

Page 4 of 63

This page summarizes the opportunity, including an overview and a preview of the attached documents.

MICROSOFT TEAMS PHONE SYSTEM IMPLEMENTATION

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