Medical Navigation Program

Agency: City of Louisville, Kentucky
State: Kentucky
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Nov 25, 2025
Due Date: Dec 19, 2025
Solicitation No: RFP260124
Original Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page

Description

Project: Medical Navigation Program
Ref. #: RFP260124
Department: Emergency Services
Type: RFP
Status:
Open
Open Date: Nov 25th 2025, 10:00 AM EST
Questions Due Date: Dec 5th 2025, 3:00 PM EST
Contact Information: Daniel Dadi, daniel.dadi@louisvilleky.gov
Close Date: Dec 19th 2025, 3:00 PM EST

Project Description: Louisville Metro Emergency Services is seeking proposals from qualified vendors for a 911 Medical Call Diversion Program to divert Low Acuity Medical Calls from the Emergency Medical Services and to a more appropriate care pathway. Callers that meet a defined criteria will be directed to a medical professional and triaged over the phone. Once the level of care or need for this caller is understood, a care pathway will be developed and initiated. In-home instructions, appropriate medical care facility, contact of PCP and Telehealth are among options. Transportation will also be arrange to and from determined care path.


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