Lobby Management Services

Agency: State Government of Florida
State: Florida
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Jun 3, 2025
Due Date: Jul 16, 2025
Solicitation No: RFP-12958
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Request for Proposals Lobby Management Services Department of Revenue (REV)
Advertisement Status: OPEN
Last Edit Date/Time: 06/02/2025, 11:47 PM
Advertisement Number: RFP-12958
Agency Advertisement Number: RFP 24/25-84
Version Number: 1
Published Date/Time: 06/02/2025 11:47 PM
Start Date/Time: 06/03/2025 12:00 AM
End Date/Time:  07/16/2025 06:00 AM
Responses Open Date/Time: 06/27/2025 04:00 AM
Commodity Codes
Code Description
43231500 Business function specific software
81162000 Cloud-based software as a service

The FloridaDepartment of Revenue,Child Support Program(Program) is seekingcontractual services for a cloud-based Software as a Service (SaaS) lobby management (or queuing) system to manage in-person customer service at office locations throughout Florida. This RFP is for a three-year contract with three 1-year optional renewals.

Please direct all questions to:
Name: John Kinneer
Phone: (850) 717-6951
Address: 2450 Shumard Oak Blvd Building Bldg. 2, Ste 1600 Tallahassee, FL 32311-
Email: John.Kinneer@floridarevenue.com
Description Date/Time
RFP 24-25-84 Jun 2, 2025, 11:44:33 PM
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