Lobby Management Services

Agency:	State Government of Florida
State:	Florida
Type of Government:	State & Local
NAICS Category:	541611 - Administrative Management and General Management Consulting Services
Posted Date:	Jun 3, 2025
Due Date:	Jul 16, 2025
Solicitation No:	RFP-12958
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Request for Proposals Lobby Management Services Department of Revenue (REV)

Advertisement Status: OPEN

Last Edit Date/Time: 06/02/2025, 11:47 PM

Advertisement Number: RFP-12958

Agency Advertisement Number: RFP 24/25-84

Version Number: 1

Published Date/Time: 06/02/2025 11:47 PM

Start Date/Time: 06/03/2025 12:00 AM

End Date/Time: 07/16/2025 06:00 AM

Responses Open Date/Time: 06/27/2025 04:00 AM

Commodity Codes

Code	Description
43231500	Business function specific software
81162000	Cloud-based software as a service

The FloridaDepartment of Revenue,Child Support Program(Program) is seekingcontractual services for a cloud-based Software as a Service (SaaS) lobby management (or queuing) system to manage in-person customer service at office locations throughout Florida. This RFP is for a three-year contract with three 1-year optional renewals.

Please direct all questions to:

Name: John Kinneer

Phone: (850) 717-6951

Address: 2450 Shumard Oak Blvd Building Bldg. 2, Ste 1600 Tallahassee, FL 32311-

Email: John.Kinneer@floridarevenue.com

Description	Date/Time
RFP 24-25-84	Jun 2, 2025, 11:44:33 PM

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