LANGUAGE ACCESS/INTERPRETATION AND TRANSLATION SERVICES RFP

The Immigrant Services and Language Affairs (ISLA) division of The NYC Administration for Children’s Services (ACS) is seeking three vendors to provide sign language services, foreign language interpretation services, and translation services. This RFP will assist ACS’ compliance with Local Law 73 (2003), Local Law 30 (2017), the Americans with Disabilities Act (ADA) Title II, and Title VI of the Civil Rights Act of 1964, which require ACS and its network of providers to provide interpretation and translation services for all limited-English proficient and deaf/hard of hearing families to enable equal access to ACS services, as well as ensure best practice for casework with limited-English proficient and deaf/hard of hearing families. The term of each of the contracts will be July 1, 2025, to June 30, 2028.

To respond to this RFP, organizations must have an account in PASSPort. Proposals will ONLY be accepted through PASSPort. If you do not have a PASSPort account, please visit www.nyc.gov/passport to get started.