L076--VISN 10 - Online Clinical Drug Information

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Contract Opportunity

The purpose of this solicitation amendment is to provide answers to questions from industry.

Our questions primarily revolve around Page 22, Letter F. Quality Control & Support. Specifically, the mention of On-site training.
Quote Preparation Instructions, Letter F (Quality Control & Support is hereby changed to the following.
Quality Control & Support
Quality Control Plan: Describe processes for identifying/remediating performance, content, or accessibility issues.
Customer Support & Training: 24/7 helpdesk (phone/email), training approach (self-paced materials, live sessions), and documentation roadmap (PWS §11 deliverables: training materials, VIRTUAL training upon request, technical support).
Usage Reporting: Confirm ability to deliver Monthly Usage Reports (sessions, searches, document retrievals) to the VISN POC (PWS §11).
Any requested trainings will be conducted virtually. Training sessions may or may not be requested during the year; however, if requested, they will be scheduled at the direction of the VISN POC. Up to four sessions per year may be held, and they will be available to any VISN 10 users who wish to participate.

Question 1 Locations
Please confirm at which locations on-site training may be required. Specifically, is on-site training expected at all VISN 10 VAMCs and associated CBOCs, or only at select facilities as requested by the VISN POC?
See highlighted above.

Question 2 Frequency / Annual Cap
Is there an expected or maximum number of on-site training sessions per contract year (base and option years)? If so, please provide an estimated annual quantity.
See highlighted above.

Question 3 Per-Site Limitation
Is there any limitation on the number of on-site training sessions that may be requested per individual facility (VAMC or CBOC) within a contract year?
See highlighted above.

Question 4 Cost Treatment
Should all on-site training (including travel and associated costs) be included in the firm-fixed price, or will additional on-site training beyond any defined baseline be handled via modification or separate CLINs?
There will be no on-site training. All costs for training and any other deliverables shall be fully burdened in the firm-fixed price quoted for the specified period.

Question 5 Bed Count
Can you please confirm the total number of staffed beds in VISN 10?
The table below has all of the authorized bed counts for all facilities within VISN 10.
VISN 10 Facility
Address of Main Facility
Authorized Bed Count*
Ann Arbor VA Healthcare System
2215 Fuller Rd
Ann Arbor, MIÂ 48105
102
VA Battle Creek Healthcare System
5500 Armstrong Rd
Battle Creek, MIÂ 49037
45
VA Chillicothe Healthcare System
17273 State Route 104
Chillicothe, OHÂ 45601
55
VA Cincinnati Healthcare System
3200 Vine Street
Cincinnati, OHÂ 45220
116
VA Northeast Ohio Healthcare System
10701 East Boulevard
Cleveland, OHÂ 45601
298
VA Central Ohio Healthcare System
420 North James Rd
Columbus, OHÂ 43219
0
VA Dayton Healthcare System
4100 West Third Street
Dayton, OHÂ 45428
91
VA Detroit Healthcare System
4646 John R St
Detroit, MIÂ 48201
105
VA Indiana Healthcare System
1481 West 10th St
Indianapolis, INÂ 46202
159
VA Northern Indiana Healthcare System
Marion
1700 East 38th St
Marion, INÂ 46953

Fort Wayne
2121 Lake Ave
Fort Wayne, INÂ 46805
Total: 91
Marion:Â 65
Fort Wayne:Â 26
VA Saginaw Healthcare System
1500 Weiss St
Saginaw, MIÂ 48602
0
*Authorized bed count does not include community living center (CLC)/nursing home and domiciliary beds.

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