J065--Lynx System Technical Support Services

Agency: VETERANS AFFAIRS, DEPARTMENT OF
State: Federal
Type of Government: Federal
FSC Category:
  • J - Maintenance, Repair, and Rebuilding of Equipment
NAICS Category:
  • 561621 - Security Systems Services (except Locksmiths)
Set Aside: Total Small Business Set-Aside (FAR 19.5)
Posted Date: Aug 18, 2026
Due Date: Aug 21, 2026
Solicitation No: 36C25926Q0717
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Description

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J065--Lynx System Technical Support Services
Active
Contract Opportunity
Notice ID
36C25926Q0717
Related Notice
Department/Ind. Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
NETWORK CONTRACT OFFICE 19 (36C259)
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General Information View Changes
  • Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
  • Updated Published Date: Aug 18, 2026 11:15 am MDT
  • Original Published Date: Aug 10, 2026 03:41 pm MDT
  • Updated Date Offers Due: Aug 21, 2026 10:00 am MDT
  • Original Date Offers Due: Aug 14, 2026 10:00 am MDT
  • Inactive Policy: Manual
  • Updated Inactive Date: Sep 20, 2026
  • Original Inactive Date: Sep 13, 2026
  • Initiative:
    • None
Classification View Changes
  • Original Set Aside: Total Small Business Set-Aside (FAR 19.5)
  • Product Service Code: J065 - MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES
  • NAICS Code:
    • 561621 - Security Systems Services (except Locksmiths)
  • Place of Performance:
    Department of Veterans Affairs Grand Junction VAMC Grand Junction , 81501
    USA
Description View Changes


This request is for the continued software support and maintenance of the existing Lynx Duress & Mass Notification System currently deployed at the VA Western Colorado Health Care System main hospital and associated telehealth and leased spaces. These services are required to ensure uninterrupted operation, system reliability, and staff safety by maintaining the existing Lynx alarm infrastructure. The services will be utilized solely for ongoing support of the current system; no new system installation or expansion is included in this request.

The Lynx Duress & Mass Notification System is a proprietary system developed, owned, and licensed exclusively by Lynx Systems. The software, server architecture, licensing, updates, and technical support are vendor-controlled and not authorized for third-party maintenance or support.

Only Lynx Systems can:
Provide authorized software updates, patches, and fixes
Maintain system compatibility and functionality
Ensure alarm processing integrity and emergency notification reliability
Preserve vendor support and system operability

Use of any other vendor would void manufacturer support, introduce system incompatibilities, and create unacceptable operational and safety risks. Replacement of the existing system would require a complete system overhaul, retraining of staff, and significant additional costs and downtime. Therefore, no other supplies or services can meet the agency s requirements.
Attachments/Links
Contact Information
Contracting Office Address
  • 6162 S WILLOW DR SUITE 300
  • Greenwood Village , CO 80111
  • USA
Primary Point of Contact
Secondary Point of Contact


History

Related Document

Aug 10, 2026[Combined Synopsis/Solicitation (Updated)] J065--575- Lynx System Technical Support Services - Base +4 / 575-26-3-5075-0020 (VA-26-00040261)
Aug 19, 2026[Combined Synopsis/Solicitation (Updated)] J065--Lynx System Technical Support Services
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