Ivanti Neurons for ITSM Implementation Professional Services

Agency:	State of West Virginia
State:	West Virginia
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services 541512 - Computer Systems Design Services 541513 - Computer Facilities Management Services 541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services 541990 - All Other Professional, Scientific, and Technical Services
Posted Date:	Aug 6, 2026
Due Date:	Aug 12, 2026
Solicitation No:	CRFQ-0231-OOT2700000004-2
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Description

General Information
Document ID	CRFQ-0231-OOT2700000004-2
Status	Amended
Description	Ivanti Neurons for ITSM Implementation Professional Services
Department	OFFICE OF TECHNOLOGY
Type	Centralized Request for Quote (CRFQ)
Issue Date	07/28/2026 12:00 AM EDT
Closing Date	08/12/2026 01:30 PM EDT
Last Amended	08/06/2026 12:00 AM EDT
Buyer Name	Toby L Welch
Buyer Email	toby.l.welch@wv.gov
Buyer Phone	(304) 558-8802
Location	DEPARTMENT OF ADMINISTRATION, PURCHASING DIVISION, 2019 WASHINGTON ST E, CHARLESTON, WV, 25305, US

Commodity Codes
Code	Description	Extended Description
81112201	Maintenance or support fees	TRM Enterprise Sub w/Implementation without Training (SKU: SVCS-TSM-ENT-ASSURE). Specification 4.1
81112201	Maintenance or support fees	Professional Services and Implementation Year 1 444 Hours estimated Specification 4.2
81112201	Maintenance or support fees	Professional Services and Implementation Year 2 384 Hours estimated Specification 4.3

Additional Information

Addendum No 1 is issued for the following reasons:

1) To publish a copy of the vendor questions with the Agency's responses.

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