Solicitation
For Participation in
Contingent Workforce Staffing Program
for
Jacksonville, FL
Solicitation Number 1412127849
Optional Pre-Response Meeting via Microsoft Teams or Teleconference on March 23, 2026, at 1:00 PM ET
Meeting URL:
Meeting Link
Meeting ID: 284 763 176 444 78
Meeting Passcode: Aj2bH66y
Dial In: 1-469-208-1810
Phone conference ID: 100 086 792#
Those planning to attend the meeting should send contact information to: Elaine Selders at seldel@jea.com, 48 hours
prior to the Pre-Response Meeting to have contact information documented.
Responses are due on April 21, 2026, by 12:00 PM ET
All Responses shall be submitted through JEA’s E-Procurement and Contract Management Portal which is provided
by Zycus Supplier Network which can be accessed at https://zsn.zycus.com/guest. Instructions on how to login to
Zycus is provided below in this Solicitation. LATE RESPONSES MAY BE REJECTED.
JEA will publicly open all Responses received from Respondents on the Due Date at 2pm, via Microsoft Teams.
For more information, please contact the JEA Buyer at:
(Elaine Selders at seldel@jea.com)
1.1) Scope of Work
The purpose of this solicitation for a Contingent Workforce Staffing Program (this "Solicitation") is to evaluate and
select multiple Companies to provide Contingent staffing services as described in this Solicitation (the "Work") and to
determine the best method for JEA to procure the Work with regard to pricing, quality, experience, design approach,
and workmanship.
JEA requests responses from staffing companies to provide qualified, non-permanent Contingent workers. JEA
expects to spend approximately $8-10 million annually under this contract for its contingent workforce staffing but it
should be noted that amount is an estimate and not a guarantee of work. JEA currently utilizes a Managed Service
Provider (MSP) for our Contingent workforce staffing but intend to manage this process internally in the future. JEA
shall execute contracts with staffing providers based on the evaluation process detailed in the Solicitation. JEA intends
to award multiple contracts to the highest-ranked firms. JEA reserves the option to execute future contracts with
remaining qualified companies from the shortlist as needs arise. To minimize disruption for our managers and staff,
JEA may contract directly with current staffing companies to retain our existing workforce, provided it is in our best
interest.
The awarded companies shall use our Vendor Management System (VMS), Beeline, for all staffing services including
but not limited to requisitions, reporting, time keeping, compliance monitoring and invoicing. The cost of the VMS
services will be included in the Companies bill rate, as JEA intends to implement a supplier-funded program.
A more detailed description of the Work is provided in the Technical Specifications included as an Exhibit to this
Solicitation.
Capitalized terms used in this Solicitation without definition shall have the definitions given to them in Section 2 of
this Solicitation.
1.2) Background
JEA owns, operates and manages the electric system established by the City of Jacksonville, Florida since 1895. In
June 1997, JEA also assumed operation of the water and sewer system previously managed by the City. JEA is located
in Jacksonville, Florida, where we proudly serve an estimated 541,076 electric, 407,161 water and 30,460 reuse water
customers. JEA is Florida's largest community owned utility and the eighth largest municipal in the United States.
In 2019 JEA contracted with Workspend to serve as our Managed Service Provider (MSP). In addition to managing
our Contingent Workforce, Workspend contracts directly with Beeline to provide Vendor Management System (VMS)
services to JEA. The MSP and VMS markup fees are supplier funded. The MSP contract term ends on 09/30/2026. In
2025 JEA spent approximately $11.4 million on Contingent Workforce labor through our MSP. Current labor
categories include but are not limited to, Administrative/Support, Professional, Technician, and Skilled Craft roles
across the following areas: Technology, Field Operations, Professional, Engineering, and Customer Care.
1.3) Invitation - Submitting a Response
Respondents that meet the Minimum Qualifications stated herein are invited to submit a Response to this Solicitation
to perform the Work. A complete copy of this Solicitation, the Technical Specifications, forms and all other
documents referenced in this Solicitation are on JEA’s E-Procurement and Contract Management Portal which is
provided by Zycus Supplier Network which can be accessed at
https://zsn.zycus.com/guest/genericRegister/JEA074. Instructions on how to login to Zycus is provided below in this
Solicitation.
All Responses are due at the time indicated on the title page of this Solicitation. Section 1 of this Solicitation are the
instructions for submitting a Response for this Solicitation. Section 2 of this Solicitation contains the definitions and
commercial contract terms associated with this procurement.
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A Contract will be presented to the Respondent awarded this Work and the Contract will incorporate by reference this
entire Solicitation and all associated Addenda. A sample of the JEA Contract can be found on jea.com.
All documentation submitted with a Response must reference the Solicitation Title and Number stated herein. All
Responses must be made on the appropriate forms and formats as specified by this Solicitation and uploaded to JEA’s
procurement platform.
All Responses should be delivered electronically to JEA via the Zycus platform. An automated, detailed auditing
system provides sealed Response integrity. Responses remain sealed on the platform until the Close Date & Time
(Due Date & Time).
A Respondent shall be solely responsible for timely delivery of its Response to the Zycus Supplier
Network. Respondents are strongly encouraged to acquire log in credentials as early as possible. Additionally,
Respondents are encouraged to submit Responses early to ensure the uploading process goes smoothly. If
Respondent is not able to submit its Response via Zycus first contact the Buyer, if a resolution is not found then
email the Response to the JEA Buyer identified on the cover page.
Responses are due by the time and on the date stated on the cover page of this Solicitation. LATE RESPONSES
MAY BE REJECTED.
1.4) Zycus Instructions
I. How to Log into Zycus
A. New Users – Zycus
1. New Users will need to register to login. Registration will require Company name, address, phone, contact, title,
phone and email address. Also, it is recommended users use Google Chrome to access Zycus.
2. Note if the company is already doing business with JEA, you may find the company is already registered in Zycus.
To find out if you are registered, try entering your email address in the New User Registration screen. If you receive a
message stating “Email ID already registered”, log in as an Existing User Log-in”. If you don’t know your password,
enter your email address and click on “Forgot Password”.
B. Existing Users or New Users with Previously Registered Emails
1. Once the user has a login on the sourcing platform select “Existing User Log-in”, the user may navigate to the
solicitation by selecting the icon for the applicable solicitation.
II. How to Submit a Response Using Zycus
1. Once logged in, users will see all JEA Sourcing Events, then select the applicable event.
2. Once in the Sourcing Event. The Sourcing Event has prompts for actions required to respond to the solicitation.
3. For the user to proceed to submit a Response to JEA using Zycus, the user will be required to provide its acceptance
of the of the Zycus iSource Terms & Conditions associated with the work. Such Terms and Conditions may cover
non-disclosure, safety, cyber security, Invitation for Bid contract terms, etc.
4. Once all terms are accepted, additional Solicitation information will be available for viewing and submitting a
Response by selecting “Confirm Participation”. JEA will then have a record indicating the company intends to submit
a Response.
5. A user then can respond to each section of the Solicitation, once completed with each section, select “Save”. Note
each section has a red, yellow, green light code. Items will turn green once completed. Yellow and red lights mean
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there is additional action required. Users may also note under each tab, there are multiple questions to respond to,
scroll down the list to ensure all questions are answered.
6. In most Solicitations, JEA will provide Technical Specifications, pricing tables in Excel which the user will need to
download. Additionally, Excel pricing tables may need to be uploaded once completed to as part of the Response.
Users can download the required attachments by selecting the “Buyers Attachments” icon.
7. Once the required forms are uploaded and saved, the section light will turn green. Once all sections are completed
and green lighted, the User may select “Submit Response”.
8. Once the user selects “Submit Response”, the user will receive a “Success” pop-up when submitted.
9. Once submitted users may recall and modify submitted documentation and submit information until the Response
Due Date and Time.
1.5) Questions
All Questions must be submitted in writing to the JEA Buyer listed on the cover page at least five business days prior
to the opening date. Questions received within five business days prior to the opening date may not be answered.
1.6) Pre-Response Meeting
There may be an optional Pre-Response meeting associated with this Solicitation at the date and time listed on the
cover page of this Solicitation. All interested Respondents are invited to attend the Pre-Response meeting. Those
planning to attend the Microsoft Teams or teleconference may email their name and contact information to the JEA
Buyer listed herein at least 48 hours prior to the Pre-Response meeting to facilitate roll call. A Respondent must only
sign in representing one company, unless otherwise agreed to by JEA in writing.
1.7) Opening of Responses
All Responses received shall be publicly announced and recorded via Microsoft Teams at the date and time indicated
on the cover page of this Solicitation.
The details for the Microsoft Teams will be on jea.com at the following website: https://www.jea.com approximately
48 hours before the Response opening.
At the opening of Responses, a JEA representative will publicly open each Response that was received prior to the
Date and Time, except for those Responses that have been properly withdrawn. JEA has the right to waive
irregularities or informalities in the Responses to the extent allowable under applicable laws.
1.8) Alternate Provisions and Conditions
Terms and conditions found in Responses that are contrary to requirements found in this Solicitation, including, but
not limited to, the Contract terms and conditions contained in Section 2 of this Solicitation and any requirements found
in the Technical Specifications attached as an exhibit or attachment to this Solicitation, will be rejected and are of no
force and effect. However, JEA reserves the right to negotiate different terms and conditions and requirements if JEA
determines that such terms and conditions and requirements are in the best interest of JEA.
1.9) Minimum Qualifications
Respondent must meet the following Minimum Qualifications to be considered eligible to have its Response evaluated
by JEA. Respondent must complete and submit the Minimum Qualification Form provided in this Solicitation. JEA
reserves the right to ask for additional back up documentation or additional reference projects to confirm the
Respondent meets the requirements stated below.
I. Respondent must have no less than 5 years’ experience in contingent staffing that includes two similar contracts
for at least one annual period within the past three years prior to the due date of this ITN.
a. A similar contract is defined as a minimum annual billing volume of 160,000 hours.
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b. The account references must include the reference company name, contact person, phone number, email
address and a summary of the scope of work provided. JEA may contact and verify the account references.
II. Respondents must provide a formal bank letter disclosing the amount of immediate cash available to the
Company and a designated bank contact. The Respondent is responsible for stating their average monthly payroll
amount from the 2025 calendar year, which JEA will verify against the submitted audited financial statements.
The available cash stated on the formal bank letter must cover at least a one-month CY2025 average of the
Company’s total payroll obligations.
a. JEA reserves the right to contact the bank to confirm the letter’s authenticity and the available coverage.
Failure to provide a verifiable bank letter or submitting a letter that shows insufficient funds to cover the
monthly payroll, may result in disqualification.
Any Respondent whose contract with JEA was terminated for default within the last two years shall have its
Response rejected.
1.10) Number of Contracts to be Awarded
JEA intends to Award multiple Contracts for the Work. JEA reserves the right to Award more than one Contract
based on certain groupings of the Work items, or JEA may exclude certain Work items, if JEA determines that it is in
its best interest.
1.11) Insurance Requirements
Prior to JEA issuing a Purchase Order to the Company to begin the Work, the Company shall submit a certificate of
insurance (COI) that is in compliance with amounts and requirements as indicated in this Solicitation. Note the COI
shall specifically indicate JEA as additional insured on all required insurance except Worker's Compensation and
Professional Liability (if applicable). Furthermore, waiver of subrogation must be provided for all required insurance
in favor of JEA, including its board members, officers, employees, agents, successors, and assigns.
1.12) Optional Use of Small and Emerging Business Program
It is at the Respondent's option as to whether it chooses to subcontract with a JSEB firm. JEA encourages the use of
JSEB firms; however, the Respondent is not required to utilize a JSEB to be awarded a Contract under this
Solicitation.
For more information regarding the JSEB program, contact Bill Hickey, JEA, Manager of Supplier Diversity
Programs and Procurement Services, hickwj@jea.com or jsebprogram@jea.com.
1.13) Basis of Award - Highest Evaluated
JEA will use the Selection Criteria listed below to evaluate the Responses. JEA may make its Award decision based
solely upon the information submitted in the Responses. JEA may award based solely on the initial response and is not
required to short-list or complete other optional ITN activities. It is always in the best interest of the Respondent to
provide informative, concise, well-organized technical and business information relative to the Work, in both the
initial submittal of its Response and in any subsequent submittals.
Please note, JEA may reject Responses that request material changes or take exceptions to JEA commercial terms and
conditions.
Responses will be scored and ranked by a committee of evaluators. Each evaluator will individually score the
Responses using the evaluation matrix attached to this Solicitation. Using these scores, each evaluator will rank the
Responses using "1" for the Response receiving the highest number of points from the matrix. Responses with an
equal number of points will receive the same numerical ranking. JEA will total the numerical rankings for each
Response and consider the Response with the lowest total to be the most highly qualified Response. Any tie will be
broken using the total of the matrix scores of all evaluators. If a tie persists, the tie will be broken in accordance with
the JEA Procurement Operational Procedures.
1.14) ITN Evaluation and Negotiation Process
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This page summarizes the opportunity, including an overview and a preview of the attached documents.