ITB - In-Home Care Services

Informal-Invitation to Bid (ITB)
In-Home Care Services

Issued By:
Queen Anne’s County Area Agency on Aging

104 Powell St.

Centreville, MD 21617

Anne Van Benschoten, Community Care Administrator
410-758-0848 X2706

avanbenschoten@qac.org

Issue Date:
Bid Submission Deadline: June 15, 2026

1. Introduction

Queen Anne’s County Area Agency on Aging is seeking qualified in-home care providers to submit bids for the provision of non-medical and/or medical home care services for clients residing in Queen Anne’s County. The purpose of this Invitation to Bid (ITB) is to establish a contract with one or more providers who can deliver high-quality, reliable, and compassionate care.

2. Scope of Services

The selected provider(s) will be expected to deliver services to Queen Anne’s County residents that may include, but are not limited to:

• Personal care (bathing, grooming, dressing)

• Assistance with activities of daily living (ADLs)

• Meal preparation and feeding assistance

• Light housekeeping

• Medication reminders

• Companionship

• Transportation to appointments (if applicable)

• Skilled nursing services (if applicable and licensed)

Providers should clearly specify which services they offer.

3. Contract

Date of contract: July 1, 2026-June 30, 2028

Service to Begin: July 1, 2026

This Agreement is contingent upon the availability of grant funding.

4. Eligibility Requirements

Bidders must meet the following minimum qualifications:

• Proper licensing and certification as required by state and local regulations

• Proof of insurance (liability, workers’ compensation, etc.)

• Background checks for all staff

• Minimum years of experience in providing in-home care services

• Ability to service the geographic area outlined above

5. Proposal Submission Requirements

All bids must include the following:

• Company profile and experience

• Description of services offered

• Staffing qualifications

• Pricing structure (hourly rates, packages, etc.)

• References (at least 2 clients or contracts) contact information or letters

• Copies of licenses and/or certifications

• Certificate of Insurance must be provided if contract is awarded

6. Evaluation Criteria

Bids will be evaluated based on:

• Experience and qualifications

• Range and quality of services offered

• Cost competitiveness

• References and past performance

• Compliance with submission requirements

7. Selection Criteria:

We may select more than one company to work with to ensure client choice and abundance of In-Home Care Workers for geographic area. Clients will try to be evenly distributed between the providers.

8. Submission Instructions

Bids must be submitted by June 15, 2026 by 3:00 PM via:

• Email: avanbenschoten@qac.org

• OR Mail: Queen Anne’s County Department of Aging. 104 Powell St., Centreville, MD 21617 Attn: Anne Van Benschoten

Late submissions will not be considered.

9. Questions and Clarifications

All questions regarding this Bid (ITB) must be submitted in writing to:

Anne Van Benschoten avanbenschoten@qac.org by June 8, 2026

10. Terms and Conditions

• Queen Anne’s County Area Agency on Aging reserves the right to reject any or all bids.

• This Bid does not obligate the organization to award a contract.

• Selected provider(s) will be required to enter into a formal agreement.

11. Award Notification

The selected provider(s) will be notified by June 22, 2026.

We appreciate your interest and look forward to reviewing your proposal.