IT Service Management System
| Agency: | State Government of North Carolina |
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| State: | North Carolina |
| Type of Government: | State & Local |
| NAICS Category: |
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| Posted Date: | Jun 3, 2025 |
| Due Date: | Jun 24, 2025 |
| Solicitation No: | 99-MP24042 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
| Solicitation Number: | 99-MP24042 |
| Project Title: | IT Service Management System |
| Description: | Guilford Technical Community College (GTCC) is seeking proposals from qualified vendors to provide a comprehensive IT Service Management (ITSM) system. The solution must address current limitations in the College’s co-managed ticketing system, offering increased flexibility, configurability, automation, and reporting capabilities while reducing reliance on external vendors. |
| Opening Date: | 6/24/2025 3:00 PM |
| Posted Date: | 6/3/2025 |
| Status: | Open |
| Department: | GUILFORD TECHNICAL COMMUNITY COLLEGE |
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Solicitation Number
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99-MP24042
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Department
GUILFORD TECHNICAL COMMUNITY COLLEGE
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Status Reason
Open
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Opening Date
2025-06-24T15:00:00.0000000
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Posted Date
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2025-06-03T13:28:37.0000000Z
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Commodity Code
Cloud-based software as a service
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Mandatory Conference/Site Visit
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Special Instructions
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Description
Guilford Technical Community College (GTCC) is seeking proposals from qualified vendors to provide a comprehensive IT Service Management (ITSM) system. The solution must address current limitations in the College’s co-managed ticketing system, offering increased flexibility, configurability, automation, and reporting capabilities while reducing reliance on external vendors.
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Attachments
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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.