IT Service Management Platform
| Agency: | Valencia Community College |
|---|---|
| State: | Florida |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | Jul 31, 2025 |
| Due Date: | Aug 26, 2025 |
| Solicitation No: | RFI 2026-15 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
|
Status |
: |
Active |
|
|
|
|
|
Fiscal Year |
: |
2026 |
|
Primary Contact |
: |
Christy Colgan |
|
Secondary Contact |
: |
|
|
Title |
: |
IT Service Management Platform |
|
Number |
: |
RFI 2026-15 |
|
Type |
: |
Request for Information |
|
Online RFQuote |
: |
Yes |
|
Department |
: |
|
|
Notes |
: |
THIS IS A REQUEST FOR INFORMATION (RFI) AS DEFINED IN SECTION 287.012 (22), FLORIDA STATUTES. This RFI is issued solely for information and planning purposes. It does not constitute or promise to issue a formal solicitation (Request for Proposal (RFP) or Invitation to Negotiate (ITN)) in the future. Valencia College is requesting information and industry insight on a new IT Service Management (ITSM) and Customer Service Management (CSM) platform which may support the objectives and requirements listed herein. |
|
Piggyback Solicitation |
: |
No |
|
Insurance Required |
: |
No |
|
Bid Bond Required |
: |
No |
|
Bid Bond Amount |
: |
|
|
|
|
|
|
Broadcast Date |
: |
7/31/2025 8:00 AM |
|
Question End Date |
: |
8/14/2025 10:00 AM |
|
Due Date |
: |
8/26/2025 10:00 AM |
|
Opening Date |
: |
|
|
Anticipated Award Date |
: |
| Code | Description |
| [918-90] | Strategic Technology Planning and Consulting Services |
| [208-32] | Customer Relationship Management Software (CRM) |
| [918-71] | IT Consulting |
| [208-80] | Software, Microcomputer (Not Otherwise Classified) |
| [208-81] | Software For Computer Software Training |
| [208-88] | Software, Monitoring |
| [209-83] | Software, Mini/Mainframe Computer (Not Otherwise Classified) |
| [209-87] | Software, Mini/Mainframe Computer (Not Otherwise Classified) |
| [920-45] | Software Maintenance/Support |
| [920-46] | Software Updating Services |
| [204-29] | Data/File Security Hardware/Software, to Include Encryption |
| [204-47] | Integrated Hardware-Software I.T. Solution (Microcomputer) |
| [205-29] | Data/File Security Hardware/Software, to Include Encryption, Environmentally Certified Products |
| [205-47] | Integrated Hardware-Software I.T. Solution (Microcomputer), Environmentally Certified Products |
| [206-55] | Integrated Hardware-Software I.T. Solution (Mini/Mainframe Computer) |
| [208-11] | Application Software, Microcomputer |
| [208-20] | Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc. |
| [208-21] | Business Intelligence Software |
| [208-45] | Expert System Software |
| [208-67] | Programming: Basic, Assembler, Computer Assisted Software Engineering Tools (CASE), Libraries, etc. |
| [209-12] | Application Software, Mainframe Computer (Incl. Cobal) |
| [209-13] | Application Software, Minicomputer |
| [209-37] | Data Processing Software, Mini/Mainframe Computer |
| [209-38] | Database Software |
| [209-46] | Expert System Software |
| [918-29] | Computer Software Consulting |
| [920-14] | Applications Software (For Minicomputer Systems) |
| [920-15] | Assessment and Profiling Services of Software |
| [920-4] | Applications Software (For Main Frame Systems) |
| [920-49] | Systems/Executive Software, Main Frame |
| [920-56] | Systems/Executive Software, Microcomputer |
| [920-63] | Systems/Executive Software, Minicomputer |
| [920-7] | Applications Software for Microcomputer Systems: Business, Mathematical/Statistical, Medical, Scientific, etc. |
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.
Sign-up for a Free Trial, Government Bid Alerts
With Free Trial, you can:
You will have a full access to bids, website, and receive daily bid report via email and web.
See Also
Description: RECORDS MANAGMENT SOFTWARE (RMS) Department: Purchasing Buyer: Bridget Williams Solicitation Number: RPQ-680-100114/JC-1
Palm Beach County
Bid Due: 10/07/2029
Description: MY TURN SERVICE SUPPORT, ONE TIME PURCHASE Department: Purchasing Buyer: Jonathan Washington
Palm Beach County
Bid Due: 1/06/2030
Advertisement Detail Department of Transportation Single Source ORIENTATION SERVICES AGREEMENT Advertisement Number: SS-DOT-09/10-5005-OS
State Government of Florida
Bid Due: 9/10/2050
Advertisement Detail Department of Transportation Agency Decisions Food and Beverage Vending Machine Services
State Government of Florida
Bid Due: 10/11/2070