IT Service Management (ITSM) System

Agency:	City Colleges of Chicago
State:	Michigan
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services 541512 - Computer Systems Design Services 541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services
Posted Date:	Jan 27, 2023
Due Date:	Feb 28, 2023
Solicitation No:	SN2201
Bid Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

SN2201- IT Service Management (ITSM) System

Description:
The Intent of this RFP from an IT Service Management perspective is the delivery of quality and reliable end to end IT services using best practice frameworks for IT service delivery and support, so the right processes, people, tools and technology are in place to support CCC. This RFP will procure and implement and configure a solution that utilizes the ITIL ITSM framework.

Colleges:

Bid Documents:

RFP #SN2201 - IT Service Management (ITSM) System_FINAL.pdf

Pre-Bid Due Date:

February 1, 2023

Pre-Bid Due Time:

11:00 AM

Pre-Bid Location:
Room: via Zoom Video Call
Zoom Video Conference Call - Email buyer for web link.

Bid Posted Date:

January 27, 2023

Bid Room:

102

Bid Due Date:

February 28, 2023

Bid Due Time :

12:00 PM

Buyer:
NA
NA

NA

Notes:
All prospective proposers must carefully review and respond to all sections of the RFP document and acknowledge all addenda related to this solicitation in their proposal responses.

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IT Service Management (ITSM) System

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