IT Service Management Enterprise Application Solution

Agency:	Washington County
State:	Minnesota
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services 541512 - Computer Systems Design Services 541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services
Posted Date:	Jan 12, 2023
Due Date:	Feb 14, 2023
Bid Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Bid Title:	IT Service Management Enterprise Application Solution
Category:	Washington County Information Technology
Status:	Open

Description:

Washington County invites all qualified providers to participate in the following RFP to select and implement an IT Service Management Enterprise Application Solution to manage the following IT processes: Service Level Management, Incident Management, Problem Management, Change Control, Request Management, Service IT Asset Management, Configuration Management, Knowledge Management, and Service Catalog.

Publication Date/Time:

1/12/2023 12:00 AM

Closing Date/Time:

2/14/2023 12:01 PM

Contact Person:

Patrick Gangl
IT Manager – Information Technology
14949 62nd Street North, P.O. Box 3804
Stillwater, MN 55082
Email: patrick.gangl@co.washington.mn.us

Miscellaneous:

RFP Release January 13, 2023
Post follow-up questions January 26, 2023
Submission Deadline February 14, 2023
Proposal Evaluation Period February 15, 2023
Chosen to move to the next phase March 6, 2023
Software demonstrations March 13, 2023
Final selection announcement April 3, 2023

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IT Service Management Enterprise Application Solution

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