IT Professional Services for Digital Services Support for Canada.ca

Agency: Government of Canada
State: Federal
Type of Government: State & Local
NAICS Category:
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
  • 541990 - All Other Professional, Scientific, and Technical Services
Posted Date: Nov 25, 2025
Due Date: Dec 9, 2025
Solicitation No: 100030465
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Description

Description

The Digital Transformation Office (DTO), part of the Canadian Digital Service Branch at Employment and Social Development Canada (ESDC), is seeking to establish a new contract under TBIPS Tier I. This task-based contract will engage IT professional services to support the ongoing digital transformation of Canada.ca.

The contract will outline specific tasks and deliverables, including performance tracking and alignment with Government of Canada digital standards. The objective is to enhance user experience, streamline digital services, and strengthen product management across departments.

DTO intends to engage up to five (5) qualified Senior IT Architects under TBIPS Category I.5 – Senior IT Architect. These resources will support targeted improvements to Canada.ca, ensuring continuity and accelerating progress on high-priority digital initiatives.

Bringing in these resources ensures continuity and accelerates progress on high-priority digital initiatives.

Scope of Work:

•        Canada.ca Guidance: Enhance design and content standards.

•        End-User Digital Services: Lead cross-departmental design efforts.

•        CDS Products & Services: Architect and co-develop digital tools for departments.

Key Deliverables:

•        Guidance: Specifications, usability reports, engagement materials.

•        Digital Services: Workshops, prototypes, UX research, delivery reports.

•        CDS Products: Roadmaps, architecture packages, onboarding kits, and dashboards

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Contract duration

The estimated contract period will be 24 month(s).

Trade agreements
  • North American Free Trade Agreement (NAFTA)
  • World Trade Organization Agreement on Government Procurement (WTO GPA)
  • Canada-Chile Free Trade Agreement (CCFTA)
  • Canada-Peru Free Trade Agreement (CPFTA)
  • Canada-Colombia Free Trade Agreement
  • Canada-Panama Free Trade Agreement
  • Canada-Honduras Free Trade Agreement
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canadian Free Trade Agreement (CFTA)
  • Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
  • Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
  • Canada-Ukraine Free Trade Agreement (CUFTA)
  • Canada-UK Trade Continuity Agreement (Canada-UK TCA)
Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
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See Also

Dates Publication date 2022/06/13 Amendment date 2022/06/17 Date closing 2027/06/21 14:00 Eastern Daylight

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Description IMPORTANT NOTICE: Suppliers are reminded of the importance of reading this document

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