IT Application Support Services

Agency: City of Santa Cruz
State: California
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541513 - Computer Facilities Management Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Jul 27, 2025
Due Date: Aug 15, 2025
Solicitation No: RFP No. IT-0232
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Description


Project ID: RFP No. IT-0232

Title: IT Application Support Services

Addenda: 0

Release Date: 7/25/2025

Due Date: 8/15/2025

Post Information
Posted At:Fri, Jul 25, 2025 2:04 PMSealed Bid Process:NoPrivate Bid:No
Overview
Summary

The Information Technology (IT) Department of the City of Santa Cruz is soliciting proposals from qualified consultants for IT Application Support services. A successful proposer will have the ability to perform support and enhancements to the City’s applications independently and will work directly with City staff to support and/or enhance applications, interfaces, and/or reports. Proposals shall contain evidence of the consultant’s experience and abilities in the specified area that are directly related to the proposed work.

Background

The City of Santa Cruz was incorporated in 1866 and formed its current charter in 1948. It is governed under a Council/Manager form of government. A Mayor and six Council members set policy for the City and a City Manager serves as chief administrator of those policies. The City is located on the coast, 75 miles south of San Francisco on the northern edge of the Monterey Bay. It encompasses 15.8 square miles with cultural and ethnic diversity among its population of 65,000. Santa Cruz is part of the National Marine Sanctuary and is a popular tourist destination owing to its beaches, surf culture, and historical landmarks.

The City provides a full range of municipal services and facilities including a recreational wharf, public golf course, over thirteen hundred acres of open space, full beach services, refuse management, law enforcement, fire protection, and water and wastewater utilities. The City is also host to University of California Santa Cruz, the Santa Cruz Harbor, and the Santa Cruz Beach Boardwalk amusement park.

Timeline
Release Project Date:
July 25, 2025
RFP Questions and Clarification Due Date:
August 1, 2025, 5:00pm
Tentative Question Response Deadline:
August 8, 2025
Proposal Submission Deadline:
August 15, 2025, 5:00pm
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