IPTC Access Paratransit Maintenance and Operations

Project Description: As the largest public transportation provider in the state of Indiana, The Indianapolis Public Transportation Corporation (IPTC or IndyGo) is committed to expanding mobility solution options to improve connectivity with the company’s mission, vision, and goals. Paratransit service, such as IndyGo Access, is required by, among other statutes and regulations, the Americans with Disabilities Act of 1990 (Pub. L. 101-336) (“the ADA”) and the regulations issued pursuant to that (collectively “ADA laws”). The ADA laws require, among other things, that IndyGo provide Paratransit service to individuals with disabilities comparable to the level of service provided to individuals without disabilities who use IndyGo’s fixed-route system. IndyGo Access passengers rely on the service for transportation to medical care, employment, and quality-of-life activities.
IndyGo seeks a combination of expertise, customer sensitivity, delivery of quality transportation service, and price that is the most advantageous to IPTC and its passengers with disabilities.