INVESTIGATIONS AND FRAUD CASE MANAGEMENT SYSTEM

Agency: State of West Virginia
State: West Virginia
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
  • 561611 - Investigation Services
Posted Date: Dec 9, 2025
Due Date: Jan 6, 2026
Solicitation No: CRFP-0513-OIG2600000001-1
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Description: INVESTIGATIONS AND FRAUD CASE MANAGEMENT SYSTEM

Department: OFFICE OF THE INSPECTOR GENERAL

Buyer: Crystal G Hustead

Solicitation Number: CRFP-0513-OIG2600000001-1

Type: Centralized Request for Proposals (CRFP)

Category: Info Technology

Closing Date and Time: 01/06/2026 01:30 PM EST


Buyer Information
Buyer Name
Crystal G Hustead
Buyer Email
crystal.g.hustead@wv.gov
Buyer Phone
(304) 558-2402
Buyer Fax
-
Important Dates
Issue Date
12/09/2025
Closing Date
01/06/2026 01:30 PM EST
Bid Opening Date
01/06/2026 01:30 PM EST
Last Amended
-
Department Information
Category
Info Technology
Type
Centralized Request for Proposals
Document Department
0513
Status
Open
Description
INVESTIGATIONS AND FRAUD CASE MANAGEMENT SYSTEM
Group 1
Default Commodity Group
Number of Lines: 9
Line Number Commodity Description Details Requested
1
Vendor will complete the case management system and provide OIG with in-person and reproduceable, web based or DVD, training for both State Office staff and end users within the timeframes agreed on by OIG and the vendor when the contract is awarded.
Specifications
Software is any set of instructions written with series of 1's and 0's that operate or facilitate programmable objects.
Commodity Code
43230000
Service From
-
Service To
-
View Purchase History
Additional Information
2
Deliverable 2: Case management system in-service date through the end of contract: Vendor will support case management system use and provide system upgrades and maintenance as required by contract.
Specifications
Commodity Code
81112200
Service From
-
Service To
-
View Purchase History
Additional Information
3
Deliverable 3: Case management system in-service date through the end of contract: Technical assistance will be performed as needed upon contact by OIG.
Specifications
Commodity Code
81112200
Service From
-
Service To
-
View Purchase History
Additional Information
4
Throughout contract period: Vendor will support case management system use and provide system upgrades and maintenance as required by contract.
Specifications
Commodity Code
81112200
Service From
-
Service To
-
View Purchase History
Additional Information
5
Throughout contract period: Technical assistance will be performed as needed upon contact by State or Local staff. Requited technical assistance will be defined in the final scope of work after collaborating with the successful vendor.
Specifications
Commodity Code
81112200
Service From
-
Service To
-
View Purchase History
Additional Information
6
Throughout contract period: Vendor will support case management system use and provide system upgrades and maintenance as required by contract.
Specifications
Commodity Code
81112200
Service From
-
Service To
-
View Purchase History
Additional Information
7
Throughout contract period: Technical assistance will be performed as needed upon contact by State or Local staff.
Specifications
Commodity Code
81112200
Service From
-
Service To
-
View Purchase History
Additional Information
8
Throughout contract period: Vendor will support case management system use and provide system upgrades and maintenance as required by contract and will be prepared to respond to ensure viability of system.
Specifications
Commodity Code
81112200
Service From
-
Service To
-
View Purchase History
Additional Information
9
Throughout contract period: Technical assistance will be performed as needed upon contact by State or Local staff.
Specifications
Commodity Code
81112200
Service From
-
Service To
-
View Purchase History
Additional Information
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