inTransition Contact (Call) Center

Agency:	DEPT OF DEFENSE
State:	Virginia
Type of Government:	Federal
FSC Category:	R - Professional, Administrative and Management Support Services
NAICS Category:	561422 - Telemarketing Bureaus and Other Contact Centers
Set Aside:	Total Small Business Set-Aside (FAR 19.5)
Posted Date:	Jul 10, 2025
Due Date:	Aug 11, 2025
Solicitation No:	HT001125R0047
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Description

Active

Contract Opportunity

Notice ID

HT001125R0047

Related Notice

HT001125R0047

Department/Ind. Agency

DEPT OF DEFENSE

Sub-tier

DEFENSE HEALTH AGENCY (DHA)

Office

DEFENSE HEALTH AGENCY

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General Information

Contract Opportunity Type: Solicitation (Original)
Original Published Date: Jul 10, 2025 01:49 pm EDT
Original Date Offers Due: Aug 11, 2025 02:00 pm EDT
Inactive Policy: 15 days after date offers due
Original Inactive Date: Aug 26, 2025
Initiative:
- None

Classification

Original Set Aside: Total Small Business Set-Aside (FAR 19.5)
Product Service Code: R408 - SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT
NAICS Code:
- 561422 - Telemarketing Bureaus and Other Contact Centers
Place of Performance:
VA 22402

USA

Description

This is a Request for Proposals (RFP) for inTransition Contact Center Services. The RFP and attachments shall be reviewed in its entirery to ensure compliance. Failure to comply will result in ineligibility for award. Refer to the Addendum to FAR 52.212-1 and Addendum to FAR 52.212-2 in the RFP for offeror instructions and evaluation criteria. THIS RFP IS NOT AN OPPORTUNITY TO SUBMIT STATEMENTS OF INTERESTS OR CAPABILITY. ONLY COMPLETE PROPOSALS WILL BE CONSIDERED FOR FURTHER REVIEW.

Attachments/Links

Contact Information

Contracting Office Address

PROF SERVICES CONTRACTING DIV PS-CD 7700 ARLINGTON BLVD.
FALLS CHURCH , VA 22042
USA

Primary Point of Contact

Crystal Randolph
crystal.d.randolph.civ@health.mil
Phone Number 7036812065

Secondary Point of Contact

Vicki L. Whiteman
vicki.l.whiteman.civ@health.mil
Phone Number 7036812067

History

Jul 10, 2025 01:49 pm EDTSolicitation (Original)
May 31, 2025 11:55 pm EDT Presolicitation (Updated)

Apr 29, 2025	[Presolicitation (Original)] inTransition Contact (Call) Center
May 5, 2025	[Presolicitation (Updated)] inTransition Contact (Call) Center
Jul 28, 2025	[Solicitation (Updated)] inTransition Contact (Call) Center
Aug 7, 2025	[Solicitation (Updated)] inTransition Contact (Call) Center
Aug 8, 2025	[Solicitation (Updated)] inTransition Contact (Call) Center

inTransition Contact (Call) Center

Description

Related Document

See Also