International Technical, Operational, and Professional Support Services (ITOPS 4.0)

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1/9/2023 Update -This is an update that the solicitaiton is anticipated to be issued within the next 45 days.

The anticipated period of performance April 1, 2023, to March 31, 2028, but could be revised pending on the actual award date.

TITLE: International Technical, Operational, and Professional Support Services (ITOPS 4.0)

This is a pre-solicitation synopsis.

The Centers for Disease Control and Prevention intends to issue a solicitation for a competitive Indefinite Deliverable Indefinite Quantity (IDIQ). This solicitation will be a recompete for the ITOPS 3.0 IDIQ which will expire on January 25, 2023.

The recomplete ITOPSS 4.0 IDIQ is anticipated to have multiple awardees. The Domains of Technical Support Services and Professional Support Services will be full and open with anticipated multiple awardees.

The Domain of Operational Support Services Domain will be set aside exclusive for small businesses. It is anticipated to have multiple small business awardees.

Additionally, any task order under $500,000 will also be set aside for small businesses

The following are the domains for this IDIQ.

Technical Support Services Domain

This category includes services that require technical expertise to provide technical advice and assistance to CDC staff and other public health, medical and scientific professionals in both laboratory and office activities. One characteristic of the services in this category is the requirement for knowledge of scientific research techniques and analyzing data. This category may also include services that require technical expertise in providing solutions with regards to security compliance, training, operational support, technical and development support, international or global experience and technical knowledge in a myriad of international activities. Characteristic of the services in this category are the requirements for knowledge of information technology principles and techniques and public health program management experience that is less than full professional knowledge, but which nevertheless enables the technician to understand how and why a specific device, skill, or system operates.

Examples of these technical services include, but are not limited to public health, laboratory coordination and management, training, demographics, counseling, technical writing, building and design coordination, communications, Informatics, human capacity development, emergency operations, research and science. Contractors providing these services must possess the ability to communicate effectively both orally and in writing and the ability to effectively relate to diverse groups of people.

Operational Support Services Domain

Includes services that provide operational assistance and support to technical, professional, medical, and scientific personnel. This category may include tasks that involve preparing, transcribing, transferring, systematizing, and preserving written communications and records; gathering and distributing information; operating office machines; storing, distributing, and accounting for storage of material; operating office equipment; originating and distributing correspondence in both written and electronic formats, and performing other administrative duties. The computer skill requirements shall include but not limited to Microsoft Word, Excel, PowerPoint, and Microsoft Outlook.

Examples of these tasks include, but are not limited to secretarial services, program coordination, financial consulting, facilities projects, project analysis, interviewing, extramural resource management, public affairs, real estate maintenance, study coordination, program operations, administrative support services, office automation services and other related fields. The contractor staff assigned to these tasks must possess the ability to communicate well both orally and in writing and the ability to relate to diverse groups of people.

Professional Support Services Domain

Services that require professional expertise having a recognized status based upon acquiring professional knowledge through the study of sciences such as biology, chemistry, physics, physiology, psychology, and medicine. These tasks require medical, public health, epidemiology, or behavioral sciences expertise. This category also includes services that require professional expertise based upon acquiring professional knowledge through the study of public health, epidemiology, and behavioral sciences.

Examples of these professional services include, but are not limited to, microbiology services, pharmaceutical services, nursing, medical and surgical services, epidemiology and research, science (behavioral and health), occupational therapy, health economy, entomology, virology, laboratory quality assurance, behavior modification services and other related services.

The NAICS code is 541990 All Other Professional, Scientific and Technical Services

Period of Performance: January 26, 2023 to January 25, 2028.

It is anticipated that the solicitation will be issued on or after July 19, 2022.

This notice of intent is not a request for competitive proposals or questions.

No emails or phone calls will be answered in regard to this synopsis.

The forthcoming solicitation will have instructions for submitting questions. The solicitaiton will be issued on the open market. It will not be on any type of schedule (GSA, Alliant, etc.)

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