INTERACTIVE CALL HANDLING SYSTEM for NON-EMERGENCY PUBLIC SAFETY CALLS

Agency: County of Clark
State: Washington
Type of Government: State & Local
NAICS Category:
  • 485991 - Special Needs Transportation
  • 541511 - Custom Computer Programming Services
Posted Date: Oct 23, 2025
Due Date: Nov 5, 2025
Solicitation No: RFP Number: 940
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Description

INTERACTIVE CALL HANDLING SYSTEM for NON-EMERGENCY PUBLIC SAFETY CALLS
RFP Number: 940
It is the responsibility of the proposer to monitor this site prior to proposal submission, in case additional information, which may be pertinent to the proposal is provided.
General Information:

The objective of this RFP is to procure a comprehensive, state-of-the-art interactive call handling (ICH) system to process non-emergency public safety calls as efficiently and effectively as possible, while maintaining strong customer service.

Release Date: Wednesday, October 15, 2025
Closing Date: Wednesday, November 5, 2025
Pre-Bid Conference: N/A
Attachments:
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