Integrated Digital Platform and Website Modernization Services

Request for Proposal
RFP-5955-26-KF
Integrated Digital Platform and Website
Modernization Services
Proposal Deadline
August 3, 2026, before 1:00 p.m. Mountain Daylight Time (MDT)
Electronic Submission Only
Proposals Must Be Submitted Exclusively Through
BidNet Direct(R) - Rocky Mountain E-Purchasing System (RMEPS)
https://www.bidnetdirect.com/colorado/city-of-grand-junction
Important Notice
The City of Grand Junction does not control or administer vendor access to the BidNet(R)
Direct system. Proposers are solely responsible for ensuring a successful submission.
Technical assistance must be requested directly from BidNet at (800) 835-4603.
Virtual Solicitation Opening
All City solicitation openings will be conducted virtually.
For meeting access and participation details, refer to Section 1.9.
Purchasing Agent Contact
Kathleen Franklin
kathleenf@gjcity.org
970-244-1513

Table of Contents
Section 1.0. Administrative Information & Conditions for Submittal ........................ 3
1.4. Purpose .................................................................................................... 3
1.9. Proposal Submission and Solicitation Opening ................................... 4
Section 2.0. General Contract Terms and Conditions .............................................. 10
Section 3.0: Insurance Requirements ....................................................................... 20
Section 4.0: Specifications and Scope of Services .................................................. 22
4.11. Attachments ........................................................................................... 37
4.12. Tentative Calendar of Events ................................................................ 37
Event and Details Date
Solicitation Issued/Posted July 10, 2026
Published via BidNet(R) Direct - RMEPS
Inquiry deadline July 22, 2026, before 5:00 p.m.
No questions are accepted after the close of
business on this date
Final Addendum Issued (if applicable) July 24, 2026
Proposal Submission Deadline August 3, 2026, before 1:00 p.m.
Electronic submission via BidNet(R) Direct only MDT
Evaluation of proposals August 3-7, 2026
Internal review by DDA-appointed committee
Interviews (if required) August 18, 2026, only
Contract Award and Execution August 28, 2026
Subject to completion of evaluations, interviews (if
conducted), successful negotiations, new supplier
registration, and DDA Board approval.
Section 5.0: Preparation and Submittal of Proposals .............................................. 38
Section 6.0. Evaluation Criteria and Factors ............................................................ 44
Section 7.0. Solicitation Response Form .................................................................. 51
Subcontractor Disclosure ................................................................................... 55
RFP-5955-26-KF
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Section 1.0. Administrative Information & Conditions for Submittal
1.1. Americans with Disabilities Act (ADA) Compliance Mandate: All documents,
forms, attachments, electronic content, and other materials submitted in response to
this Solicitation, as well as all deliverables, reports, presentations, websites,
applications, electronic documents, and other materials created, developed, or
provided under any resulting Contract, shall comply with the requirements of Colorado
House Bill 21-1110 (HB21-1110), including 24-85-101, C.R.S., et seq., and the
Accessibility Standards for Individuals with a Disability adopted by the Colorado Office
of Information Technology pursuant to 24-85-103(2.5), C.R.S.
All documents, websites, applications, and other electronic content shall conform to
the State of Colorado's accessibility standards, including compliance with Level AA
of the current version of the Web Content Accessibility Guidelines (WCAG), as
adopted by the State.
1.2. Required Review: The Proposer is responsible for thoroughly reviewing all
Solicitation Documents and obtaining a complete understanding of the Scope of
Services, project requirements, conditions, instructions, and all applicable laws,
regulations, policies, and procurement requirements associated with this Solicitation.
Submission of a proposal shall constitute acknowledgment that the Proposer has
reviewed the Solicitation Documents and can perform the Services as specified.
1.3. Issuing Office: This solicitation is being administered by the City of Grand
Junction, Colorado Purchasing Division on behalf of Downtown Grand Junction
(DDA). The Purchasing Agent responsible for this procurement is:
Kathleen Franklin
Purchasing Agent
City of Grand Junction, Colorado
kathleenf@gjcity.org
Except as may be provided during any pre-proposal meeting or site visit conducted
in connection with this Solicitation, all inquiries, requests for clarification, concerns, or
other communications regarding this Solicitation, including those related to the
procurement process, specifications, or Scope of Services, shall be submitted in
writing to the Purchasing Agent.
Communication with any other City employee, DDA Board member, DDA staff
member, or representative regarding this Solicitation may result in the disqualification
of the Proposer's submission.
1.4. Purpose
Downtown Grand Junction (DDA) in Grand Junction, Colorado is soliciting competitive
proposals from qualified firms to provide professional consulting, implementation, and
support services for a comprehensive digital platform modernization initiative. The
DDA seeks an experienced Consultant to evaluate its current digital environment and
implement an integrated, scalable solution that enhances operational efficiency,
stakeholder engagement, and long-term organizational effectiveness.
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The project includes, but is not limited to, Customer Relationship Management (CRM),
website migration, communications, data integration, workflow automation, reporting,
digital engagement solutions, and future artificial intelligence (AI)-enabled
capabilities. The selected Consultant will work collaboratively with the DDA to develop
a modern digital ecosystem that streamlines business processes, improves data
management and reporting, enhances user experiences, and provides a flexible
foundation for future growth.
A detailed description of the required Services, deliverables, and performance
expectations is provided in Section 4.0. All Services shall be performed in accordance
with the terms, conditions, and requirements set forth in this Solicitation and
incorporated into any resulting Contract.
1.5. Non-Mandatory Pre-Proposal Meeting: No pre-proposal meeting will be conducted
for the Solicitation.
Proposers shall rely on the information provided in this Solicitation and any addenda
issued by the Purchasing Agent and are responsible for submitting questions in
accordance with Section 1.19
1.6. City: City of Grand Junction, Colorado refers to the City's Purchasing Division, which
is administering this Solicitation on behalf of DDA.
1.7. Compliance: By submitting a proposal, the Proposer acknowledges and agrees to
comply with all terms, conditions, requirements, and instructions contained in this
solicitation, including any modifications issued through addenda. If a Proposer
identifies any ambiguity, omission, or conflict within the solicitation documents that
might affect its understanding of the requirements, the Proposer shall request
clarification from the Purchasing Agent prior to the inquiry deadline. Failure to request
clarification shall not relieve the Proposer of its obligation to comply fully with the
requirements of the Contract.
1.8. Controlling Authority: The 2024 version of the City of Grand Junction Procurement
Policy is controlling.
1.9. Proposal Submission and Solicitation Opening
Proposers shall prepare and submit proposals in accordance with the requirements
outlined in Section 5.0, Preparation and Submittal of Proposals. All proposals
shall adhere to the formatting, content, and submission guidelines specified in that
section.
To participate in the public proposal opening, Proposers and interested parties may
refer to the virtual meeting information provided below:
Solicitation Opening:
RFP-5955-26-KF
Integrated Digital Platform and Website Modernization Services
Date/Time:
August 3, 2026, 1:00 p.m. (America/Denver)
RFP-5955-26-KF
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Join the meeting from a computer, tablet, or smartphone:
https://meet.goto.com/901245989
Dial in using a phone:
Access Code: 901-245-989
United States: +1 (646) 749-3122
Join using a video-conferencing room or system:
Meeting ID: 901-245-989
Dial in or type: 67.217.95.2 or inroomlink.goto.com
Or dial directly: 901245989@67.217.95.2 or 67.217.95.2##901245989
Get the app now and be ready when the meeting starts:
https://meet.goto.com/install
1.10. Public Disclosure Notice: Pursuant to the Colorado Open Records Act (CORA), all
materials submitted in response to this solicitation shall be considered public records
and may be subject to public disclosure, except for information specifically designated
as confidential, proprietary, or trade secret by the Proposer, and only to the extent
permitted by law.
Upon award and execution of a contract, the solicitation file, including all responsive
proposals, shall be available for public inspection in accordance with CORA and upon
receipt of an Open Records Request. This includes proposals submitted by the non-
awarded Proposer(s).
Public disclosure is also subject to the applicable provisions of CORA in the event the
solicitation or resulting project is canceled.
1.11. Public Disclosure Record: If the Proposer knows that any of its employees or
subcontractors have an immediate family relationship with a City employee or elected
official, the Proposer shall disclose the name(s) of such individual(s) to the
Purchasing Agent. The identified individual(s) shall file a Public Disclosure Record
and/or Statement of Financial Interest, as required by applicable City policies or
ordinances, before conducting business under any resulting Contract.
1.12. Collusion Clause: By submitting a Proposal, each Proposer certifies that it has not
engaged in any collusive action or activity that would violate applicable federal or
state antitrust laws, rules, or regulations. Any Proposal determined to contain
evidence of collusion may be rejected. DDA reserves the right, in accordance with
the City of Grand Junction Procurement Policy, to reject any Proposal affected by
such conduct and to take any other action permitted by applicable law.
1.13. Gratuities and Kickbacks: The Proposer certifies that no gratuities, kickbacks, or
contingent fees have been or will be offered, solicited, or paid in connection with this
Proposal or any resulting Contract. This includes, but is not limited to, the offering or
payment of commissions, gifts, or other consideration contingent upon the award of
a Contract. If the Proposer breaches this certification, DDA reserves the right to reject
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the Proposal, terminate any resulting Contract, and pursue any other remedies
available under the Contract or applicable law.
1.14. Ethics: Proposers shall not offer, give, solicit, or accept gifts, favors, or anything of
value to or from any employee, official, or agent of the City or DDA that could
influence, or appear to influence, the procurement process. Additionally, the
Proposer(s) shall not establish any business arrangement or financial relationship
with any such individuals that may create a conflict of interest, impair impartiality, or
undermine public trust. Any violation of this provision may result in disqualification
from consideration, contract termination, and potential legal consequences.
1.15. Alteration or Withdrawal of the Proposal: Any modification, revision, or withdrawal
of a proposal must be initiated by the Proposer and received by the City through the
designated electronic submission platform prior to the Proposal due date and time
stated in the Solicitation.
After the submission deadline, no modifications, revisions, or withdrawals will be
accepted. Proposals shall be considered final, complete, and binding upon the
Proposer as of the submission deadline.
Submitted Proposals shall remain firm, valid, and binding for ninety (90) calendar
days following the Proposal due date and may not be withdrawn during that period
without the City's written consent.
1.16. Multiple Offers: If a Proposer(s) submits more than one proposal, THE ALTERNATE
PROPOSAL must be marked "ALTERNATE PROPOSAL." The City reserves the right
to make the award in the City's best interest.
1.17. Exclusions: The City shall not consider any proposal submitted orally, by telephone,
email, or facsimile. Only proposals submitted under the requirements outlined in this
Solicitation shall be accepted for evaluation.
1.18. Contract Documents: The Contract Documents include this solicitation, the
Proposer's submitted proposal and supporting documents, and any negotiations that
are formally accepted by the City and memorialized in a written agreement. These
documents collectively constitute a binding and enforceable Agreement ("Contract")
between the City and the Proposer upon acceptance. The Contract represents the
entire and integrated agreement between the City and the Proposer ("Parties") and
supersedes all prior negotiations, representations, or agreements, whether written or
oral. Any modifications or amendments to this Contract must be made through a duly
executed Change Order or Contract amendment.
1.19. Questions Regarding Specifications or Scope of Work: All requests for
clarification or interpretation of the Specifications or Scope of Services must be
submitted in writing via email to the Purchasing Agent no later than the inquiry
deadline specified in the Solicitation. The City is under no obligation to respond to
inquiries received after the deadline. Any responses provided after the deadline shall
be at the sole discretion of the City and, if issued, may be distributed by written
addendum.
The City expects Proposers to conduct a thorough review of the Solicitation and
associated materials prior to submitting questions. The City reserves the right to
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decline to respond to questions that are repetitive, non-substantive, clearly addressed
in the Solicitation, or generated through automated or artificial intelligence tools
without meaningful proposer review and validation of the Solicitation materials.
1.20. Proposal Preparation Expenses: All costs incurred by the Proposer in preparing,
submitting, and presenting a proposal in response to this solicitation shall be the
Proposer's sole responsibility and shall not be reimbursed by the City or DDA.
1.21. Acceptance of Proposal Content: The Proposal selected by DDA, if any, shall be
incorporated into and become part of the final Contract Documents. The successful
Proposer's failure to accept or fulfill the obligations outlined in the Contract may result
in the cancellation of the award, and such Proposer may be disqualified from future
solicitations.
Upon execution of the Contract between the Proposer and the City and DDA, the
Proposer may be referred to as the "Agency," "Consultant," "Contractor," or "Firm" as
applicable.
1.22. Addendum: Official response to questions, clarifications, interpretations, corrections,
modifications, or extensions to the proposal submission deadline shall be issued
exclusively by the Purchasing Agent through a written addendum. The authority to
issue the addenda is vested solely in the Purchasing Division.
All addenda will be distributed electronically through the BidNet Direct Rocky
Mountain E-Purchasing System at https://www.bidnetdirect.com/colorado/city-of-
grand-junction. The Proposer(s) are responsible for monitoring this platform for issued
addenda.
The Proposer(s) must acknowledge receipt of all addenda on the completed
Solicitation Response Form located in Section 7.0., which must be submitted with the
proposal.
1.23. Exceptions and Substitutions: All proposals meeting the intent of this solicitation
will be considered for award. A Proposer that takes exception to the stated
specifications does so at the Proposer's risk. DDA reserves the sole right to accept
or reject any proposed exception(s), substitution(s), or alternative(s).
If the Proposer(s) wish to propose a substitution or alternative, it must:
1.23.1. Clearly state each exception in a designated section of its proposal, specifying
the affected requirement.
1.23.2. Demonstrate how the proposed substitution or alternative meets or exceeds the
stated intent and performance criteria of the original specification(s).
Failure to explicitly state exceptions shall be deemed an acknowledgment of full
compliance with this solicitation and all its requirements. If awarded a Contract, the
Proposer(s) shall be fully responsible for strict adherence to and performance
following all terms, conditions, and specifications outlined in the Contract Documents.
1.24. Open Records and Confidential Material: All materials submitted in response to
the Solicitation shall become public records and, upon Contract award, shall be
subject to public inspection under the Colorado Open Records Act (CORA).
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For the purposes of this provision, "Proprietary or Confidential Information" refers
to information that is not generally known to competitors and provides a competitive
advantage. The unrestricted disclosure of such information places it in the public
domain, thereby eliminating any claim of confidentiality.
Proposers seeking to designate specific information as confidential or proprietary
must:
1.24.1. Clearly mark each page or section of the submission containing such
information with the words "Confidential Disclosure."
1.24.2. Upload confidential information as a separate document.
1.24.3. Provide a written explanation justifying the claim of confidentiality, including
how disclosure would cause substantial harm to the Proposer's competitive
position, consistent with CORA.
The City and DDA shall review all requests for confidentiality treatment. The final
determination regarding whether materials qualify for confidential treatment rests
solely with the City.
If a request for confidential treatment is denied, the Proposer may withdraw its
Proposal or remove the contested confidential or proprietary information before the
Proposal is made publicly available.
Notwithstanding the foregoing, the following materials shall not be considered
confidential or proprietary under any circumstances:
* Cost or pricing information; or
* An entire Proposal submission.
Failure to comply with these requirements may result in the information being deemed
public and subject to disclosure under CORA.
The City assumes no responsibility for protecting information not properly identified,
designated, and submitted in accordance with this section.
1.25. Response Material Ownership: All Proposals submitted in response to this
Solicitation shall become the property of DDA upon receipt and will not be returned
to the Proposer(s), except at the sole discretion of DDA and the City of Grand
Junction, Colorado. Proposals submitted in response to this Solicitation shall be
subject to applicable public disclosure laws and the City of Grand Junction
Procurement Policy.
DDA reserves the unrestricted right to use any concepts, ideas, or adaptations
contained in any Proposal submitted in response to this Solicitation. This right applies
regardless of whether a Proposal is selected, rejected, or determined to be non-
responsive, except where such use is expressly limited by properly designated and
approved Confidential Material in accordance with Section 1.23.
The rejection, disqualification, or non-selection of a Proposal shall not limit or
otherwise affect DDA's rights under this provision.
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1.26. Minimal Standards for Responsible Proposer(s): To be considered for an award,
the Proposer(s) must affirmatively demonstrate its responsibility, qualifications, and
capability to perform the work described in this solicitation. At a minimum, the
Proposer must:
1.26.1. Demonstrate the ability to meet project schedules and contractual deadlines
for services of similar scope and complexity. Proposers should submit
documentation of comparable projects completed within the last two years,
including:
1.26.1.1. A comparison of original schedules to actual completion dates
1.26.1.2. A brief explanation of methods used to manage timelines and mitigate
delays
1.26.2. Provide evidence of a satisfactory performance record on projects of similar
size, complexity, and scope.
1.26.3. Maintain a satisfactory track record of integrity, ethical practices, and regulatory
compliance.
1.26.4. Be fully qualified and otherwise eligible to receive an award and enter a legally
binding Contract with the City.
1.26.5. Ensure full compliance with the requirements outlined in Section 5.0. -
Preparation and Submittal of Proposals.
1.27. Disqualification of a Proposer: A Proposal will not be accepted from, nor shall a
Contract be awarded to, any person, firm, consultant, corporation, or entity that is in
arrears to the City on any debt or Contract or that has defaulted as surety or otherwise
on any obligation to the City, or that is otherwise deemed to be irresponsible or
unreliable.
Proposers may be required to submit satisfactory evidence demonstrating the
Proposer's responsibility, practical knowledge of the Project, and possession of the
necessary financial and other resources to complete the proposed Services.
A Proposer and its Proposal may be disqualified for any of the following reasons,
including but not limited to:
1.27.1. Submission of more than one Proposal for the same Services by an individual,
firm, consultant, contractor, corporation, or entity, whether under the same or
different name; and
1.27.2. Evidence of collusion among Proposers. Any participant found to be engaged
in collusion shall be disqualified from consideration for future service or work
with the City until reinstated as a qualified Proposer.
1.28. Taxes: DDA and the City are exempt from State, County, and Municipal Taxes and
Federal Excise Taxes; therefore, all fees shall not include such taxes.
1.29. Sales and Use Taxes: The Proposer and any subcontractors must obtain sales and
use tax exemption certificates from the Colorado Department of Revenue, as
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applicable. Proposals shall reflect the removal of Sales and Use Tax on materials,
fixtures, and equipment.
1.30. Federal Taxpayer Identification Certificate: Prior to execution of the Contract, the
Consultant shall complete any supplier registration requirements established by the
City, including submission of a completed Internal Revenue Service (IRS) Form W-9,
if required. The City reserves the right to request updated tax identification information
from the Consultant or other suppliers, consultants, contractors, firms, or business
entities, as necessary.
1.31. Cancellation of Solicitation: The City reserves the right to cancel this solicitation at
any time or to reject any or all proposals, in whole or in part, when deemed to be in
the best interest of the City.
1.32. Public Opening (Proposal Receipt Acknowledgement): The City will conduct a
virtual proposal receipt acknowledgement immediately following the proposal
submission deadline. Proposers, authorized representatives, and other interested
parties may attend.
To ensure transparency and procedural integrity, all proposals received through
BidNet(R) by the submission deadline will be formally acknowledged during the
session. In accordance with the nature of a Request for Proposals, only the names of
the entities submitting proposals will be announced. No proposal content, scoring
information, or pricing details will be disclosed at this stage of the process.
Section 2.0. General Contract Terms and Conditions
2.1. Acceptance of Terms: Submission of a proposal in response to this solicitation
constitutes a binding offer by the Proposer, as acknowledged in the Cover Letter. The
individual signing the Cover Letter shall be legally authorized to bind the Proposer to
contractual obligations. By submitting a proposal, the Proposer agrees to all
requirements outlined in this Solicitation, including compensation terms and
compliance with all applicable contractual, legal, and ethical obligations.
If the Proposer's submission deviates in any way from the requirements of the
Solicitation, such deviations shall be clearly identified and fully explained in the
Proposal. Failure to do so will be deemed a waiver of the Proposer's right to request
modifications to the Contract Terms and Conditions, except as explicitly identified in
the Proposal and accepted by DDA.
2.2. Execution, Correlation, Intent, and Interpretations: The Contract Documents shall
be executed by duly authorized representatives of the City of Grand Junction,
Colorado, acting on behalf of Downtown Grand Junction (DDA), and the
Consultant. By executing the Contract, the Consultant represents that it has carefully
reviewed the Contract Documents and is fully informed of the requirements,
conditions, objectives, and constraints under which the Services are to be performed.
The Consultant further represents that it has exercised its professional judgment in
developing its Proposal and has correlated its knowledge, experience, and expertise
with the requirements of the Contract without reliance upon any omissions,
inconsistencies, or ambiguities in the Contract Documents.
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