Inmate Communications Solution

Collin County is seeking a set of incarcerated people’s communications services (IPCS) and related services, including;

• inmate telephone services in the admissions area (e.g., 37 TAC 265.7, 265.8) and in housing (e.g., 37 TAC 291.1),
• inmate video communication services (e.g., tablets on the inmate’s end), including visitation services (e.g., 37 TAC 291.4), on-site visitation, and privacy booths for attorney, court, and public use (Court use includes routine magistration (e.g., CCP arts. 15.17(a) (addressing video conferences at magistration), 17.028 (bail proceedings); Texas Tribune v. Caldwell County, 121 F.4th 520 (5th Cir. 2024) (public access to magistration and bail proceedings)) and remote court proceedings (TRCP 21d, 500.10; CCP art. 51.13).),
• inmate tablets, including educational, vocational, and entertainment content and services; law library content and services; and mail services (e.g., 37 TAC 285.3, 287.1, 287.4, 291.2; TCJS, TAM #23-11 (methods for scanning mail)),
• electronic tracking of detention staff rounds (e.g., 37 TAC 275.1; TCJS, Letters on SB 1849 (Nov. 10 and Dec. 20, 2017) (electronic rounds tracking)), and
• electronic inmate tracking – products for tracking information about inmates, such as basic file information (name, pod assignment, meal restrictions, program requirements, meal requirements, health requirements) (e.g., 37 TAC 265.5, 271.1, 273.1–273.4, 281.4) and location and movement information (such as from a pod to the infirmary or law library and back).