INFRASTRUCTURE ADOPTION MODE (INFRAM) ASSESSMENT SERVICES

NYC Health + Hospitals (“the System”) is seeking a qualified vendor to provide Infrastructure Adoption Model (INFRAM) Assessment services (https://www.himss.org/maturity-models/infram/) as outlined by the Healthcare Information and Management Systems Society (HIMSS). The scope of work will include consulting services to deliver in-depth insights, assess infrastructure performance, and develop strategic recommendations for improvement across all facets of infrastructure. The assessments will involve comprehensive evaluation and advisory services focused on network, hardware, VMware, software, configurations, security, redundancy, and overall system reliability. The selected vendor will also analyze current and future use cases across the System, engaging both technical and clinical stakeholders through interviews and discovery sessions. In addition, the selected vendor is expected to provide strong project management throughout the engagement, outlining milestones, tracking achievements, identifying risks, and defining actionable next steps.

The resulting analyses are expected to produce meaningful metrics, highlight inefficiencies, and identify opportunities for improvement to enhance infrastructure performance and align with industry best practices. Deliverables will include a detailed roadmap that supports the System’s business objectives and promotes continuous maturity within the INFRAM model. The final assessment is expected to provide a clear, actionable understanding of existing gaps and infrastructure challenges, supported by data-driven recommendations that support the System’s strategic growth and operational excellence.