Information Technology Service Management (ITSM)

Agency:	City of Detroit
State:	Michigan
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services 541512 - Computer Systems Design Services 541513 - Computer Facilities Management Services 541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services
Posted Date:	Oct 22, 2024
Due Date:	Nov 22, 2024
Solicitation No:	184942
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
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Title

Negotiation Type

REQUEST FOR PROPOSAL

Status

Active

Buyer

Richard Gold

richard.gold@detroitmi.gov

Synopsis

Information Technology Service Management (ITSM) solution that will be deployed by the Department of Innovation and Technology (DoIT) with the intent of instilling process standardization and uniformity of IT Service delivery and operations.

Attachments

.RFP FINAL -- IT Service Managment 184942.docx (150.47 KB)

Attachment A - Introduction and Solution Approach 184942.docx (51.25 KB)

Attachment B - Respondent Questionnaire 184942.docx (59.06 KB)

Attachment C - Pricing Proposal 184942.docx (50.61 KB)

Attachment D- Technology Contract Template.docx (107.12 KB)


Open Date	10/22/24 2:18 PM
Close Date	11/22/24 1:00 PM
Posting Date	10/22/24


Conference Type	Pre-Bid Conference
Participation Type	Mandatory
Address	Teams - See cover page for details
Conference Date (EST)	11/1/24 9:00 PM


Deadline for Questions (EST) (No Questions entertained past the deadline)	11/14/24 1:59 PM
Additional Notes
Pre-bid Walk Through

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