INFORMAL DISPUTE RESOLUTION PROCESS

Agency: State of West Virginia
State: West Virginia
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
  • 541990 - All Other Professional, Scientific, and Technical Services
Posted Date: Oct 5, 2026
Due Date: Oct 15, 2026
Solicitation No: CRFQ-0513-FLC2700000001-2
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Description

General Information
Document ID CRFQ-0513-FLC2700000001-2
Status Amended
Description INFORMAL DISPUTE RESOLUTION PROCESS
Department OFFICE OF THE INSPECTOR GENERAL
Type Centralized Request for Quote (CRFQ)
Issue Date 09/28/2026 12:00 AM EDT
Closing Date 10/15/2026 01:30 PM EDT
Bid Opening Date 10/15/2026 01:30 PM EDT
Last Amended 10/05/2026 12:00 AM EDT
Buyer Name Crystal G Hustead
Buyer Email crystal.g.hustead@wv.gov
Buyer Phone (304) 558-2402 57504
Location DEPARTMENT OF ADMINISTRATION, PURCHASING DIVISION, 2019 WASHINGTON ST E, CHARLESTON, WV, 25305, US
Commodity Codes
Code Description Extended Description
80122001 Independent dispute mediation or arbitration service Additional fee for face to face review, versus desk and/or telephone review, per deficiency. Additional fees for face to face will be assumed by requesting facility. The independent Review Organization shall enter a separate agreement with the facility. Note: All travel costs must be assumed by the requesting facility.
80122001 Independent dispute mediation or arbitration service Informal Dispute Resolution review for long-term care facilities cited at Severity Level II or potential for more than minimal harm, but no actual harm, substandard quality of care, or immediate jeopardy, as defined by CMS.
80122001 Independent dispute mediation or arbitration service Informal Dispute Resolution review for long-term care facilities cited at Severity Level II with a finding of substandard quality of care, as defined by CMS.
80122001 Independent dispute mediation or arbitration service Informal Dispute Resolution review for long-term care facilities cited at Severity Level III or actual harm, as defined by CMS .
80122001 Independent dispute mediation or arbitration service Informal Dispute Resolution review for ALL facilities cited as IMMEDIATE JEOPARDY, as defined by CMS or State Regulations for programs regulated by OHFLAC.
80122001 Independent dispute mediation or arbitration service Informal Dispute Resolution review for a Condition Level Deficiency as defined by CMS. (Not an Immediate Jeopardy)
80122001 Independent dispute mediation or arbitration service Informal Dispute Resolution review for a Standard Level Deficiency as defined by CMS or State Regulations for programs regulated by OHFLAC and not invoking state penalties.
80122001 Independent dispute mediation or arbitration service Informal Dispute Resolution review for a Standard Level as defined State Regulations for programs regulated by OHFLAC and invoking state penalties
80122001 Independent dispute mediation or arbitration service Additional fee for telephonic review, versus desk review, per deficiency. Note: All travel costs must be assumed by the requesting facility.
80122001 Independent dispute mediation or arbitration service Additional fee for face to face review, versus desk and/or telephone review, per deficiency. Additional fees for face to face will be assumed by requesting facility. The independent Review Organization shall enter a separate agreement with the facility. Note: All travel costs must be assumed by the requesting facility.
Additional Information

THE STATE OF WEST VIRGINIA PURCHASING DIVISION FOR THE AGENCY, WEST VIRGINIA OFFICE OF THE INSPECTOR GENERAL (OIG), OFFICE OF HEALTH FACILITY LICENSURE AND CERTIFICATION (OHFLAC), IS SOLICITING BIDS TO OBTAIN AN OPEN-END CONTRACT TO CONDUCT AN INFORMAL DISPUTE RESOLUTION PROCESS PER THE ATTACHED DOCUMENTS.

***QUESTIONS REGARDING THE SOLICITATION MUST BE SUBMITTED IN WRITING TO CRYSTAL.G.HUSTEAD@WV.GOV PRIOR TO THE QUESTION PERIOD DEADLINE CONTAINED IN THE INSTRUCTIONS TO VENDORS SUBMITTING BIDS***

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