Inbound Financial Aid Call Center Services

Agency:	Tarrant County College District
State:	Texas
Type of Government:	State & Local
NAICS Category:	541611 - Administrative Management and General Management Consulting Services
Posted Date:	May 3, 2026
Due Date:	May 26, 2026
Solicitation No:	RFP#26-006
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Bid Documents:	Please Login to View Page

Project: Inbound Financial Aid Call Center Services

Ref. #: RFP#26-006

Type: RFP

Status:

Open

Open Date: May 1st 2026, 12:00 AM CDT

Questions Due Date: May 13th 2026, 2:00 PM CDT

Close Date: May 26th 2026, 2:00 PM CDT

Project Description: The purpose of this Request for Proposal (RFP) is to procure inbound Financial Aid Call Center Services that provide responsive, accurate, secure, and compliant support for student financial aid inquiries across a multi-campus college environment.
The College is seeking proposals from qualified vendors with a demonstrated track record in higher education environments. Proposed services must align with the scope of work and operational requirements included in this RFP, support District-approved systems and workflows, and provide cost-effective, measurable service delivery that enhances student support and institutional responsiveness.
DESCRIPTION

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