Inbound Financial Aid Call Center Services
| Agency: | Tarrant County College District |
|---|---|
| State: | Texas |
| Type of Government: | State & Local |
| NAICS Category: |
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| Posted Date: | Apr 23, 2026 |
| Due Date: | May 19, 2026 |
| Solicitation No: | RFP#26-005 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
Project Description: The purpose of this Request for Proposal (RFP) is to procure inbound Financial Aid Call Center Services that provide responsive, accurate, secure, and compliant support for student financial aid inquiries across a multi-campus college environment.
The College is seeking proposals from qualified vendors with a demonstrated track record in higher education environments. Proposed services must align with the scope of work and operational requirements included in this RFP, support District-approved systems and workflows, and provide cost-effective, measurable service delivery that enhances student support and institutional responsiveness.
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