IFB FTB-2526-00130

Agency: State Government of California
State: California
Type of Government: State & Local
Posted Date: May 11, 2025
Due Date: Aug 1, 2025
Solicitation No: 0000035491
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Description

IFB FTB-2526-00130Details

Event ID
0000035491

Format/Type:
Sell Event / RFx

Published Date
05/08/2025 12:47PM PDT

Dept:
Franchise Tax Board

Event Version
1

Event End Date:
08/01/2025  5:00PM PDT

Description:

The objective is to procure software subscriptions in support of the Franchise Tax Board's (FTB) Enterprise-Wide Customer Service Platform II Contact Center Platform (CCP) and Application Support Services (i.e. Professional Services) in support of the CCP.

UNSPSC Codes
UNSPSC Classification
UNSPSC Classification Description
81112200 Computer services - Software maintenance & support
43231501 Business function specific software - Helpdesk or call center software
Contact InformationBernadette Daugherty
Phone :

Email: bernadette.daugherty@ftb.ca.gov bernadette.daugherty@ftb.ca.gov
Pre Bid Conference (N/A)
Mandatory :
Non Mandatory
Date :

Time :

Location :

Comments :

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