Ideacom Maintenance and Support– Ideacom Mid-America INC
| Agency: | State Government of Minnesota |
|---|---|
| State: | Minnesota |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | May 28, 2025 |
| Due Date: | May 30, 2025 |
| Solicitation No: | 35862 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
Purchasing Agency: MNIT Services
Title: Ideacom Maintenance and Support– Ideacom Mid-America INC
Response to this solicitation is due no later than: 05/30/25 at 2:00pm
NOTES:
This is a single source posting notification; there are no solicitation documents for download. This posting is not a Request for Bid (RFB) nor Request for Proposal (RFP).
The Department of Minnesota IT Services (MNIT), partnering with the Department of Veteran’s Affairs (DVA), intend to enter into an agreement up to 12 months with Ideacom Mid-America INC for continued managed helpdesk support of R4k, Versus, Accutech, WaveWare and Ascom, referred to by MDVA as Nurse Call and Wander Prevention System.
The services include but are not limited to remote troubleshooting and support for any issues with the following supported technologies, software upgrades, remote adds and changes, acting as Tech liaison and annual recertification of equipment. With Ideacom Mid-America retaining exclusive ownership rights of their software, maintenance and support services, this must be renewed direct and has been deemed a sole source.
If there are any concerns regarding this single source opportunity, please contact Rebecca Bley at Rebecca.bley@state.mn.us prior to May 30, 2025, at 2:00 PM Central Time. The reference number and title of the posting must be included in the subject line. Or you may call the Helpline at 651.296.2600 (MN Relay Service for persons with speech or hearing disabilities: 711 or 1.800.627.3529).
Date This Solicitation Was Posted: 05/21/25 at 3:05pm
See Also
REFERENCE NUMBER: PT5116 Contracting Agency: Department of Employment and Economic Development (DEED) Title:
State Government of Minnesota
Due by 10/05/2026
Transitioning the Annual Survey of State Winter Maintenance Data to a Web-based Tool
State Government of Minnesota
Due by 9/29/2026
WEBSITE AND CONTENT MANAGEMENT. The City of Mora, Minnesota, is requesting quotes from
League of Minnesota Cities
Due by 10/02/2026
2030-2050 COMPREHENSIVE PLAN UPDATE. The City of Medina is soliciting proposals from qualified
League of Minnesota Cities
Due by 10/05/2026