Ideacom Maintenance and Support– Ideacom Mid-America INC

Agency: State Government of Minnesota
State: Minnesota
Type of Government: State & Local
NAICS Category:
  • 561210 - Facilities Support Services
Posted Date: May 21, 2025
Due Date: May 30, 2025
Solicitation No: 35862
Original Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
  • REFERENCE NUMBER: 35862
    Purchasing Agency: MNIT Services
    Title: Ideacom Maintenance and Support– Ideacom Mid-America INC
    Response to this solicitation is due no later than: 05/30/25 at 2:00pm
    Ship to Information:
    MPLS VETS HOME WAREHOUSE
    5101 MINNEHAHA AVE S
    WAREHOUSE
    MPLS, MN 55417
    To receive a printed copy of the solicitation, call: Rebecca Bley at 6512011105
    TTY: 711 or 1.800.627.3529 (MN Relay Service for persons with speech or hearing disabilities)
    Notes:

    NOTES:

    This is a single source posting notification; there are no solicitation documents for download. This posting is not a Request for Bid (RFB) nor Request for Proposal (RFP).

    The Department of Minnesota IT Services (MNIT), partnering with the Department of Veteran’s Affairs (DVA), intend to enter into an agreement up to 12 mos with Ideacom Mid-America INC for continued managed helpdesk support of R4k, Versus, Accutech, WaveWare and Ascom, referred to by MDVA as Nurse Call and Wander Prevention System.

    The services include but are not limited to remote troubleshooting and support for any issues with the following supported technologies, software upgrades, remote adds and changes, acting as Tech liaison and annual recertification of equipment. With Ideacom Mid-America retaining exclusive ownership rights of their software, maintenance and support services, this must be renewed direct and has been deemed a sole source.

    If there are any concerns regarding this single source opportunity, please contact Rebecca Bley at Rebecca.bley@state.mn.us prior to May 30, 2025 at 2:00 PM Central Time. The reference number and title of the posting must be included in the subject line. Or you may call the HelpLine at 651.296.2600 (MN Relay Service for persons with speech or hearing disabilities: 711 or 1.800.627.3529).


    Date This Solicitation Was Posted: 05/21/25 at 3:05pm


    • * Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

    Sign-up for a Free Trial, Government Bid Alerts

    With Free Trial, you can:

    You will have a full access to bids, website, and receive daily bid report via email and web.

    Try One Week FREE Now

    See Also

    Senstar Care Gold 3 Year Serv...

    Event Name: Senstar Care Gold 3 Year Service Warranty Business Unit: Direct Care

    State Government of Minnesota

    Bid Due: 8/19/2026

    DNR RFB 2027-030 NE Region 2 ...

    Event Name: DNR RFB 2027-030 NE Region 2 Bud Capping and Pruni Business

    State Government of Minnesota

    Bid Due: 8/11/2026

    Graham Park Exhibition Center...

    Bid Information Type Request for Proposal Status Issued Number RFP2026-314 (Graham Park Exhibition

    Olmsted County

    Bid Due: 8/11/2026

    Utilization Management Review

    Follow Utilization Management Review Active Contract Opportunity Notice ID 75H70526Q00022 Related Notice Department/Ind.

    HEALTH AND HUMAN SERVICES, DEPARTMENT OF

    Bid Due: 8/14/2026