IBM Accelerated Value Program (AVP) Service Renew

Agency: Washington Metropolitan Area Transit Authority
State: Washington
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
Posted Date: Oct 20, 2025
Due Date: Nov 19, 2025
Solicitation No: WMATA-0000010561
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Description

SEP Program:
Solicitation Name:
MBE
IBM Accelerated Value Program (AVP) Service Renew
SEP %:
Solicitation ID:
WMATA-0000010561
Solicitation Format/Type:
Sell Solicitation
RFx
Solicitation Round:
1
Solicitation Version:
1
Solicitation Start Date:
10/20/2025 2:00PM EDT
11/19/2025 12:00 PM EST
Solicitation End Date:
Pre Bid/Proposal Date:
Bid/Propose on all Lines Items:
Yes
Solicitation Description:
IBM is the sole manufacturer and provider of Maximo Enterprise Asset Software, a critical system used by WMATA's asset management and maintenance offices, supply chain management, and IT departments for tracking maintenance material management records. Since its adoption in May 2006, Maximo has served as WMATA's official software for Enterprise Asset Management. Through the Accelerated Value Program (AVP), WMATA benefits from 24/7/365 access to a dedicated IBM support team, including escalation to Premier Level 2 and 3 customer support for resolving software-related technical issues. Additionally, WMATA receives early access to all software downloads, upgrades, patches, and fixes ahead of public release. IBM's technical support under AVP includes comprehensive assistance with product functionality, software updates, and patches, provided at no additional cost to WMATA.
Payment Terms:
Edits to Submitted Bids:
Allowed
Multiple Bids:
Not Allowed
Contact:
Caison,Sherry A
Phone:
SCaison@wmata.com
Email:
Online Discussion:
Live Chat Help:
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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.