Human Resources Assessment

City of Redmond, Washington
Purchasing Division, M/S: 3NFN
15670 NE 85 Street
th
PO Box 97010
Redmond, WA 98073-9710
RFP 10920-26
Request for Proposals
Human Resources Assessment
The City is soliciting proposals from qualified firms to provide a comprehensive Human Resources
department assessment.
Posting Date: October 8, 2026
Questions Due Date: October 16, 2026
Proposals Due: October 23, 2026, at 2:00PM (PST)
The City of Redmond, Washington (the "City") requests interested parties to submit proposals for the above
referenced Request for Proposals (RFP).
Background
The City of Redmond, WA is a suburb of Seattle and hub for residential and employment growth due to its
strong technology business sector. The City encompasses an area of over 17 square miles and is located
less than 20 miles east of downtown Seattle. The City has three urban growth centers in Downtown,
Overlake, and Marymoor, which are expected to grow significantly in the next 25 years. Today, the City has
about 80,000 residents and 99,000 jobs and by 2050, it is expected to have 152,000 residents and 131,000
jobs.
Scope of Work
Consultant will conduct a comprehensive assessment to evaluate all Human Resources processes and
policies, and decision-making governance. The complete Scope of Work for this project is included as
Attachment A.
Subconsultants:
The City will not allow subcontracting of any kind to be performed on this work.
RFP 10920-26 - HR Assessment Page 1 of 8

Term
The City intends to enter into a six month agreement, from January 2027 to June 2027, with no option for
renewal. The City reserves the right to cancel this contract at any time, upon thirty (30) days written notice to
Consultant.
Proposed Timeline
The following table outlines the anticipated schedule for this RFP process. The City reserves the right to
modify or reschedule milestones as necessary.
Item Date
RFP Announced October 8, 2026
Questions Due Date October 16, 2026
Proposals Due October 23, 2026 at 2PM
Evaluation of Proposals Late Oct/Early Nov
Interviews (optional at City discretion) November
Consultant Selected November
Contract Negotiation November
City Council Approval (if required) Nov/Dec
Main Task Order Timeframe Jan - June '27
Proposal Due Date/Time
2:00PM (local time) on October 23, 2026. The City must receive proposals no later than said date and
time.
Proposal Submittal Procedures
City of Redmond now utilizes Docusign for the electronic submittal of bids and proposals. This service is
free of charge for bidders and does not require that a bidder have a DocuSign account to complete the
signature process. Please refer to the instructions shared in the online posting for this RFP on
www.redmond.gov/bids for step-by-step instructions for submitting a proposal.
The City of Redmond must receive electronically submitted proposals no later than said date and time.
Responses received after such time will be returned unopened. By submitting a proposal, respondents
acknowledge their satisfaction as to the size, scope and location of the work to be performed.
Response Requirements & Format
All costs for developing a response to this RFP are the obligation of the respondent and are not
chargeable to the City. The respondent must bear all costs associated with the preparation of the
submittal and of any oral presentation requested by the City. All responses and accompanying
documentation will become property of the City and will not be returned. Proposals may be withdrawn at
any time prior to the published close date, provided notification is received in writing to the below listed
City agent(s). Proposals cannot be withdrawn after the published close date.
RFP 10920-26 - HR Assessment Page 2 of 8

Proposals must include all information requested and meet all specifications and requirements outlined
in this RFP. The following submittals must be part of your proposal; if any are not included, your proposal
may be judged as non-responsive. A committee will evaluate the submitted proposals. During the
evaluation process, the City reserves the right to request additional information or clarification from firms
responding to this RFP.
A complete response will include:
1) Executive Summary & Overall Approach - Summarize your proposal and include your firm's
qualifications and contact information.
2) Methodology - Explain your approach to assisting the City in advancing its goals and priorities.
3) Cost - Provide a price estimate for the tasks identified in the Scope of Work. Price estimate may
include number of hours, hourly rate of all named team members, and total cost of each task. Any
expenses that are to be included as part of your proposal must be listed as separate line items and
must include both the total anticipated expenses to be claimed and nature of the expenses (such as:
office supplies, lodging, meals, etc.). The City will not be sharing the budget for this initiative.
4) Qualifications and Project Lead & Team - Identify the individual you propose to assign as lead and all
members of the project team. Include a statement of qualifications and/or resume for each member.
5) Experience - Describe your experience leading comprehensive HR assessments and efforts to
further your clients' goals, preferably with cities. Experience should demonstrate how you have
helped further your clients' goals and priorities.
6) References - Include a list of references, with contact information, of at least three (3) current
contracts, within the last three (3) years. Municipal references are preferred. The City reserves the
right to contact references without prior notification.
7) Work Samples - Provide samples of documents you have produced that are similar to the
documents your firm would provide under this contract.
8) Business Name - Proposals must be made in the official name of the firm or individual under which
business is conducted (showing official business address) and must be signed by a person duly
authorized to legally bind the person, partnership, company, or corporation submitting the
proposal. A corporation must indicate place and date of incorporation.
9) Business License - Provide a statement to the effect that you understand and agree to obtain a City
of Redmond business license as a requirement for performing these services. If your place of
RFP 10920-26 - HR Assessment Page 3 of 8

business is not located within the City limits, but you or your agents will be physically coming into
the City to conduct business, call on clients, or provide services, you will need a Redmond business
license. A City business license application can be found at:
http://www.redmond.gov/BusinessLicense.
10) Valid Time Period - Provide a statement indicating the number of calendar days the proposal shall
be valid (the City's minimum number of days is 60).
The City of Redmond is an active member of the King County Directors Association (KCDA) and several
other joint purchasing entities and would be eligible to seek access to any and all price considerations,
terms and conditions outlined in master agreements formed by one of these agencies. If a proposal is
based on any of these pricing agreements/arrangements it shall be the responsibility of the bidder to
identify such. It is requested that the City be contacted prior to bid submission if beneficial pricing may be
achieved by the City via access to an existing contract with one of these agencies.
Selection and Award
All interested parties are requested to provide a response containing all required elements herein to the
City by the deadline given. A selection committee will review and evaluate all proposals, with the intention
of selecting a Consultant who provides a proposal that, in the opinion of the City, provides the best value
(receives the highest score, as determined by the evaluation criteria listed below). If the selection
committee so chooses, respondents may be invited for an interview to supplement their submission.
Evaluation Criteria Weight
Project Approach - develop a project-specific approach to managing and 30
delivering this project.
Qualifications - show a comprehensive organizational chart (or similar 20
explanation of team member roles and responsibilities), including
summaries of key team members. Team member qualifications, particularly
those of Lead Consultant, are important.
Relevant Project Experience - demonstrate Consultant/team experience 20
with relevant projects similar in scope and size. Emphasis is placed on both
the Lead Consultant's experience and on the number of months/years the
same consultant team/staff has worked together.
Project Understanding - demonstrate project understanding, including how 15
the team plans to address challenges unique to this project.
Proposed Fees/Cost. Unless noted otherwise, cost will be evaluated by 15
using the formula: (Lowest Bid/Bid Evaluated) x total points available for
scoring.
RFP 10920-26 - HR Assessment Page 4 of 8

TOTAL 100 pts
During evaluation, the City may consider the following:
* References - history of errors and omissions via reference checks
* Quality of previous performance
* Ability to meet contract deadlines
* Staff availability for the project
* Responsiveness to solicitation requirements
* Compliance with statutes and rules relating to contracts or services
* Strength and stability of the firm
The City reserves the right to reject any or all proposals and to waive any irregularities or information in the
evaluation process. The final decision is at the City's sole discretion and respondents to this request have no
appeal rights or procedures guaranteed to them.
The City reserves the right to re-evaluate firms who were not originally short-listed at any time before the
determination of a finalist is made. Upon notification of an intent to award, the City reserves the right to limit
the period of contract development to thirty (30) days, after which time project award may be rescinded.
The City has the option not to award a contract at the end of this process.
Terms and Conditions
The City reserves the right to amend terms of this RFP to circulate various addenda, or to withdraw the RFP
at any time, regardless of how much time and effort firms may have spent on their responses. Terms of the
agreement are outlined in this solicitation and include the following documents, which are incorporated
herein by this reference:
* RFP 10920-26, HR Assessment
* Attachment A, Scope of Work
* Attachment B, Consulting Services Agreement (boilerplate)
Contracting notice:
Upon selection of Consultant, the City intends to enter into an agreement using its standard Consulting
Services Agreement which shall be used to secure these services. A copy of this document is attached, as
Attachment B and will be the governing document. No changes or deviations from the terms set forth in this
document are permitted without the prior approval of the City.
Performance Criteria
Consultant shall perform in accordance with the terms and conditions as stated herein and in accordance
with the highest standards and commercial practices. Charges of poor performance/service against the
Consultant shall be documented by the City and submitted to the Consultant for corrective action.
Continued poor performance shall be deemed a breach of City requirements and shall be the cause for
RFP 10920-26 - HR Assessment Page 5 of 8

immediate termination of services.
Proposed Personnel
Consultant agrees to provide all professional staff necessary to perform the scope of work, including key
individuals named in Consultant's proposal. These key personnel shall remain assigned for the duration of
the contract, unless otherwise agreed to in writing by the City. In the event Consultant proposes to
substitute any key personnel, the individual(s) proposed must demonstrate similar qualifications and
experience as required to successfully perform such duties. The City shall have the sole right to determine
whether key personnel proposed as substitutes are qualified to work on the project. The City shall not
unreasonably withhold approval of staff changes.
Insurance
Consultant must maintain insurance as outlined in the Consulting Services Agreement (Attachment B). Prior
to performing any services, Consultant shall provide the City a standard ACORD Form 25 Certificate of
Insurance, naming the City as Additional Insured. Failure of the City to demand such certificate or failure of
the City to identify a deficiency in the insurance documentation shall not be construed as a waiver of
Consultant's obligation to maintain such insurance.
Invoicing and Payment
Consultant may invoice the City no more frequently than once per month for work completed. Invoices shall
contain an itemized listing of all expenses. The City will make payment to Consultant within thirty (30) days
after receipt and approval of said invoices. Invoices shall be delivered to:
City of Redmond
Accounts Payable, M/S: 3SFN
P.O. Box 97010
Redmond, WA 98073-9710
accountspayable@redmond.gov
Public Disclosure Notice
Proposals that are submitted in response to this Invitation to Bid or Request for Proposal are subject to
public release under the Washington State Public Records Act, chapter 42.56 RCW ("PRA"). Respondents
are strongly encouraged to avoid including confidential and/or proprietary information in their proposals.
If a respondent includes confidential and/or proprietary information in its proposal, and wishes for the City
to withhold it from public release under RCW 42.56.070(1), the respondent's submission should: (a) clearly
identify which information should be withheld, (b) cite the legal authority that allows the City to withhold
such information, and (c) explain in detail why the information is exempt from release under the
PRA. Marking an entire proposal as confidential and/or proprietary will NOT be accepted or honored and
may result in disqualification of the proposal. If the City receives a PRA request for a proposal that contains
information, which a respondent has identified in whole or in-part as exempt from release, the City will
review the proposal and then determine whether the information must be released under the PRA based
solely on the information provided by the respondent.
RFP 10920-26 - HR Assessment Page 6 of 8

Cooperative Purchasing
The City has entered into intergovernmental (interlocal) purchasing agreements pursuant to RCW 39.34 with
other Washington agencies under which either party may make purchases at the other party's accepted bid
price. By submitting an offer, the respondent agrees to make the same bid terms and price, exclusive of
freight, available to other Washington governmental agencies. Only those public agencies that have
complied with the requirements outlined in RCW 39.34 are eligible to use this contract. Further, the public
agency accepts responsibility for compliance with any additional or varying laws and regulations governing
purchases by or on behalf of the public agency in question. A purchase by a public agency shall be affected
by a purchase order from the public agency, directed to the Consultant or other party contracting to furnish
goods or services to the City. The City of Redmond will not accept responsibility for purchase orders issued
by other public agencies.
This offer of cooperative purchasing shall be extended by the Consultant to cover the City's contract duration
(for any subsequent purchase orders/contracts resulting from this RFP) or 60 days post award (for one-time
purchases).
Non-Collusion
By submission of this proposal, respondent and each person signing on behalf of respondent certifies, and
in the case of joint proposal, each party thereto certifies as to its own organization, under penalty of perjury,
that to the best of his/her knowledge and belief: (1) The prices of this proposal have been arrived at
independently, without collusion, consultation, communication, or agreement with any other respondent or
competitor, for the purposes of restricting competition or as to any matter relating to price. (2) Unless
otherwise required by law, the prices quoted in this proposal have not been knowingly disclosed by
respondent and will not be disclosed by respondent directly or indirectly to any other respondent or
competitor before proposals are opened. (3) No attempt has been made or will be made by the respondent
to induce any other person, partnership or corporation to submit or not to submit a proposal on any portion
of the project work. If collusion is uncovered, the City maintains the right to reject all proposals from
implicated parties
Governing Law and Venue
In the event of litigation, the submittal documents, specifications, and related matters shall be governed by
and construed in accordance with the laws of the State of Washington. Venue shall be with the appropriate
state or federal court located in King County.
Bid Protest
Respondents have the right to protest certain decisions in contract solicitation, selection and award
processes made by the City. The City will consider protests alleging to issues related to: (1) A matter of bias,
discrimination or conflict of interest, (2) Errors in computing score (3) Non-compliance with procedures
described in the solicitation or City policy.
All protests shall be in writing and clearly state that the respondent is submitting a formal protest. Protests
must be emailed to the RFP content contact listed below. Bid Protests will not be accepted later than two (2)
RFP 10920-26 - HR Assessment Page 7 of 8

business days after respondents are notified of award details. The City's Technical Contact and RFP Content
Contact will review any protest and respond to protestor within ten (10) business days. The City may request
additional time if needed. Protestor and the other respondents will be notified in writing if protest results in
a change to award details and/or protest results in a new solicitation process.
Americans with Disabilities Act (ADA) Information
The City of Redmond in accordance with the Americans with Disabilities Act of 1990 and Section 504 of the
Rehabilitation Act of 1973 will make every reasonable effort to provide equal opportunity to submit
qualifications in response to this request. Visit http://redmond.gov/ADA for more information. This material
can be made available in an alternate format by contacting the Customer Service Center at
info@redmond.gov or 425-556-2900, option 7.
Title VI Statement
The City of Redmond in accordance with Title VI of the Civil Rights Act of 1964, 78 Stat. 252, 42 U.S.C.
2000d to 2000d-4 and Title 49, Code of Federal Regulations, Department of Transportation, subtitle A,
Office of the Secretary, Part 21, nondiscrimination in federally assisted programs of the Department of
Transportation issued pursuant to such Act, hereby notifies all respondents that it will affirmatively ensure
that in any contract entered into pursuant to this advertisement, disadvantaged business enterprises as
defined at 49 CFR Part 26 will be afforded full opportunity to submit qualifications in response to this
invitation and will not be discriminated against on the grounds of race, color, national origin or sex in
consideration for an award. Visit http://redmond.gov/TitleVI for more information.
Questions/Inquiries
Please direct any questions concerning this RFP or the City's requirements to the City agent(s) listed below.
No other City official or employee is empowered to speak for the City with respect to this request.
Information obtained from any other source shall not be binding and may disqualify your response.
Adam O'Sullivan MS: 3NFN
Finance Manager 15670 NE 85th Street
Email: aosullivan@redmond.gov PO Box 97010
Tel: 425-556-2199 Redmond, WA 98073-9710
RFP 10920-26 - HR Assessment Page 8 of 8