HOUSING QUALITY STANDARD (HQS) INSPECTION SERVICES

REQUEST FOR PROPOSALS (RFP) No. 26-914-04: Housing Inspection Services (HQS) Inspection
Services
Table of Contents
[Table No. 1]
Section Description
1.0 The Agency's Reservation of Rights
2.0 Scope of Work/Technical Specifications
2.1 General Requirements
2.2 Preliminary Tasks
3.0 Proposal Format
3.1 Tabbed Proposal Submittal
3.2 Entry of Proposed Fees
3.3 Additional Information pertaining to the preceding listed Pricing Items
3.4 Submission Responsibilities
3.5 Proposer's Responsibilities - Contact with the Agency
3.6 Proposer's Responsibilities - Equal Employment Opportunity and Supplier
Diversity
3.7 Pre-proposal Conference
3.8 Recap of Attachments
4.0 Proposal Evaluation
4.1 Evaluation Factors
4.2 Evaluation Method
5.0 Contract Award
5.1 Contract Award Procedure
5.2 Contract Conditions
5.3 Contract Period
5.4 Licensing and Insurance Requirements
5.5 Contract Service Standards
5.6 Prompt Return of Contract Documents
HOUSING AUTHORITY OF NEW ORLEANS, LA

REQUEST FOR PROPOSALS (RFP) No. 26-914-04: Housing Inspection Services (HQS) Inspection
Services
RFP INFORMATION AT A GLANCE
[Table No. 2]
AGENCY CONTACT PERSON Trudy Jackson, Contract Administrator
Telephone: (504) 670-3445
E-mail: tjackson@hano.org
HOW TO OBTAIN THE RFP DOCUMENTS 1. Access www.hano.org.
ON HANO'S WEBSITE 2. Click on the "Business" tab on the blue taskbar.
3. Click on "Active Solicitations" and go to the
specific solicitation.
4. If you have any problems accessing the RFP
documents, please contact Procurement at.
tjackson@hano.org
PRE-PROPOSAL CONFERENCE NONE
QUESTION SUBMITTAL DEADLINE Tuesday, March 31, 2026, at 2:00pm CST
HOW TO FULLY RESPOND TO THIS RFP 1. As directed within Section 3.2.1 of the RFP
BY SUBMITTING A PROPOSAL document, submit proposed pricing, where
SUBMITTAL provided for, within the RFP.
2. As instructed within Section 3.0 of the RFP
document, submit four (4) copies of your "hard
copy" proposal (one (1) original clearly marked
or stamped "original" and three (3) copies of the
required submittals) to HANO's Procurement
and Contracts Department (physical address
below) or an electronic submission of one (1)
technical proposal (each tabbed section must be
marked by a cover sheet) and one (1) cost
proposal to HANO's e-portal (Proposal
Submission Form), as
further specified herein
PROPOSAL SUBMITTAL RETURN AND *TUESDAY, APRIL 14, 2026, 2:00 PM CT
DEADLINE Housing Authority of New Orleans
Procurement and Contracts Department
Trudy Jackson, Contract Administrator
1555 Poydras Street, Suite 1800
New Orleans, LA 70112
HOUSING AUTHORITY OF NEW ORLEANS, LA

REQUEST FOR PROPOSALS (RFP) No. 26-914-04: Housing Inspection Services (HQS) Inspection
Services
1.0 THE AGENCY'S RESERVATION OF RIGHTS. The Agency reserves the right to:
1.1 Right to Reject, Waive, or Terminate the RFP. Reject any or all proposals, to waive any
informality in the RFP process, or to terminate the RFP process at any time, if deemed
by the Agency to be in its best interests.
1.2 Right to Not Award. Not to award a contract pursuant to this RFP.
1.3 Right to Terminate. Terminate a contract awarded pursuant to this RFP, at any time for
its convenience upon ten (10) days written notice to the successful proposer(s).
1.4 Right to Determine Time and Location. Determine the days, hours, and locations that
the successful proposer(s) shall provide the services called for in this RFP.
1.5 Right to Retain Proposals. Retain all proposals submitted and not permit withdrawal
for a period of 60 days subsequent to the deadline for receiving proposals without the
written consent of HANO's Contracting Officer (CO).
1.6 Right to Negotiate. Negotiate the fees proposed by the proposer entity.
1.7 Right to Reject Any Proposal. Reject and not consider any proposal that does not meet
the requirements of this RFP, including but not necessarily limited to incomplete
proposals and/or proposals offering alternate or non-requested services.
1.8 No Obligation to Compensate. Have no obligation to compensate any proposer for any
costs incurred in responding to this RFP.
1.9 Right to Prohibit. At any time during the RFP or contract process to prohibit any further
participation by a proposer or reject any proposal submitted that does not conform to
any of the requirements detailed herein.
1.10 Right to Reject - Obtaining Competitive Solicitation Documents. HANO's website
and Procurement Staff are the only official and appropriate means to obtain the RFP
documents (and any other information pertaining to this RFP such as addenda).
Accordingly, by submitting a response to this RFP the respondent thereby affirms that
he/she obtained all information on the website.
2.0 BACKGROUND. The Housing Authority of New Orleans ("HANO"), which serves over 20,000
residents through its federally assisted housing programs, is soliciting proposals from qualified
vendors to provide housing inspections for the Housing Choice Voucher (HCV) Program and its
Public Housing Units owned or managed by HANO.
2.1 SCOPE OF WORK
See Appendix A for Scope of Work
HOUSING AUTHORITY OF NEW ORLEANS, LA

REQUEST FOR PROPOSALS (RFP) No. 26-914-04: Housing Inspection Services (HQS) Inspection
Services
3.0 PROPOSAL FORMAT.
3.1 Tabbed Proposal Submittal. The Agency intends to retain the Contractor pursuant to
a "Best Value" basis, not a "Low Bid" basis ("Best Value," in that the Agency will, as
detailed within the following Section 4.0, consider factors other than just cost in making
the award decision). Therefore, so that the Agency can properly evaluate the offers
received, all proposals submitted in response to this RFP must be formatted in
accordance with the sequence noted within the table below. Each category must be
separated by numbered index dividers (which number extends so that each tab can be
located without opening the proposal) and labeled with the corresponding tab reference
also noted below.
[Table No. 3]
(1) (2) (3)
RFP Tab
Section No. Description
3.1.1 1 Form of Proposal. This Form is attached hereto as Attachment A to
this RFP document. This 2-page Form must be fully completed,
executed where provided thereon and submitted under this tab as a
part of the proposal submittal.
3.1.2 2 Form HUD-5369-C (8/93), Certifications and Representations of
Offerors, Non-Construction Contract. This Form is attached hereto
as Attachment B to this RFP document. This form must be fully
completed, executed where provided thereon and submitted under
this tab as a part of the proposal submittal.
3.1.3 3 Profile of Firm Form. The Profile of Firm Form is attached hereto as
Attachment C to this RFP document. This 2-page Form must be fully
completed, executed, and submitted under this tab as a part of the
proposal submittal.
3.1.4 4 Proposed Services. As more fully detailed within Section 2.0, Scope
of Work/Technical Specifications, of this document, the proposer shall,
at a minimum, clearly detail within the information submitted under
this tab documentation showing the following (3.1.4.1 - 3.1.4.4)
3.1.4.1 As detailed within Section 4.1, Evaluation Factor No. 1, herein the
proposer's TABLE OF CONTENTS including each section below
using bold-face titles listed below. The required submission must be
bound and each section tabbed.
HOUSING AUTHORITY OF NEW ORLEANS, LA

REQUEST FOR PROPOSALS (RFP) No. 26-914-04: Housing Inspection Services (HQS) Inspection
Services
3.1.4.2 As detailed within Section 4.1, Evaluation Factor No. 2, herein the
proposer's EXECUTIVE SUMMARY providing a short written
summary that describes your organization and qualifications to provide
the required services. Identify the primary contact, including telephone
number and email address, and the number of years the organization
has been in business.
3.1.4.3 As detailed within Section 4.1, Evaluation Factor No. 3, herein, the
proposer's STAFFING AND QUALIFICATIONS to performing the
services outlined in Section 2.0, Scope of Work/Technical Specifications,
including the history of the organization, specifically detailing current
and previous experience as it relates to providing inspection services for
government funded organizations, an organizational chart that illustrates
respondent's overall staffing approach for completing the required work.
Include in the chart all key personnel, specialists, and consultants who
will be assigned work under this contract, provide resumes of all key
personnel, specialists, and consultants who will perform the work,
highlighting the particular experience that qualifies them for the position
they will fill. If necessary, please detail your organization's plan for
hiring new staff and show how this new staff will fit into your current
organizational structure. This information will be evaluated based on the
Agency's review of the detailed professional resumes for persons
identified within areas (5) and (6) of Attachment C, Profile of Firm Form
and any other staff that will be performing services as the result of award
of this RFP.
3.1.4.4 As detailed within Section 4.1, Evaluation Factor No. 4, the proposer's
DEMONSTRATED KNOWLEDGE & RELEVANT EXPERIENCE in
performing the same or similar services, including detailed information
regarding your organization's past performance on projects that are most
relevant or best represent the skills and experience intended to bring to
this engagement. Identify similar or related work performed and include
projects completed or currently underway by the responding entity
and/or each major participant in the proposal.
For each project identified provide:
* Project description
* Funding source and/or organization that contracted services
* Project duration including start and completion date, projected
completion date if still active, or if project is ongoing.
3.1.4.5 As detailed within Section 4.1, Evaluation Factor No. 5, the proposer's
APPROACH AND UNDERSTANDING OF THE SCOPE OF
SERVICES, including a detailed written narrative that demonstrates the
approach intended to be used by the Contractor to complete requested
inspections as outlined in this RFP. The approach shall identify and
categorize major tasks to be performed and should include a hiring plan
and timeline, if the Contractor will be seeking additional staff.
Demonstrate how the approach will meet the requirements outlined in
the RFP and include proposed processes for ensuring effective
coordination.
HOUSING AUTHORITY OF NEW ORLEANS, LA

REQUEST FOR PROPOSALS (RFP) No. 26-914-04: Housing Inspection Services (HQS) Inspection
Services
3.1.4.6 COST PROPOSAL
The proposed fees for services shall be submitted in a separate, sealed
envelope using Attachment H. Do not refer to any fees or costs within
the sealed tabbed "hard copy" proposal submittal detailed within the
preceding Section 3.0 herein. (See further instructions for cost proposal
in Section 3.2 herein.)
3.1.5 5 Acknowledgement of Addenda. Please check HANO's website
under "Business" and "Active Solicitations" to confirm that you
have read and acknowledged in writing all addenda issued and
submit your acknowledgment of each addendum on Attachment G.
3.1.6 6 Equal Employment Opportunity/Supplier Diversity. The proposer
must submit under this tab a copy of its Equal Opportunity
Employment Policy and a complete description of the positive steps
it will take to ensure compliance, to the greatest extent feasible, with
the regulations detailed within the following Section 3.6 herein
pertaining to supplier diversity (i.e., small, minority-, and women-
owned businesses).
3.1.7 7 Certification of Contractor Non-Exclusion Attachment I
3.1.8 8 Subcontractor/Joint Venture Information. The proposer shall
identify hereunder whether or not he/she intends to use any
subcontractors for this job, if awarded, and/or if the proposal is a
joint venture with another firm. Please remember that all information
required from the proposer under the preceding tabs must also be
included for any major subcontractors (10% or more) or from any
joint venture. (If this does not apply, mark N/A)
3.1.9 9 Section 3 Business Preference Documentation. The proposer shall
identify hereunder whether or not he/she intends to claim a Section
3 Business Concern. Attachment D
3.1.10 10 Vendor Registration Form Attachment J
3.1.11 11 Corporate Resolution Form Attachment K
3.1.12 *Optional Tabs. If no information is to be placed under any of the above
noted tabs (especially the "Optional" tabs), please place a statement such as
"NO INFORMATION IS BEING PLACED UNDER THIS TAB" or "THIS
TAB LEFT INTENTIONALLY BLANK." DO NOT eliminate any of the tabs.
3.1.13 Proposal Submittal Binding Method. It is preferable and recommended
that the proposer bind the proposal submittals in such a manner that the
Agency can, if needed, remove the binding (i.e., "spiral-type" etc.) or remove
the pages from the cover (i.e., 3-ring binder; etc.) to make copies, then
conveniently return the proposal submittal to its original condition.
3.2 Entry of Proposed Fees.
3.2.1 The proposed fees shall be submitted in a separate, sealed envelope using
Attachment H. Do not refer to any fees or costs within the sealed tab "hard
copy" proposal submittal detailed within the preceding Section 3.0 herein.
HOUSING AUTHORITY OF NEW ORLEANS, LA

REQUEST FOR PROPOSALS (RFP) No. 26-914-04: Housing Inspection Services (HQS) Inspection
Services
3.2.2 Pricing Items. Unless otherwise stated herein, the proposed fees are all-
inclusive of all related costs that the successful proposer will incur to provide
the noted services, including, but not limited to: employee wages and
benefits; clerical support; overhead; profit; licensing; insurance; materials;
supplies; tools; equipment; long distance telephone calls; document copying
not specifically agreed to by the Agency; etc. Travel expenses, if needed,
will be subject to HANO's written approval and shall be reimbursed in
accordance with the current U.S. General Services Administration (GSA)
Schedule of Rates. Refer to www.gsa.gov.
For the purpose of evaluation and subsequent negotiations, if required, the
fee for each employment and verification transaction be broken down as
provided in Attachment H "Entry of Proposed Fees" herein.
3.3 Additional Information pertaining to the preceding listed Pricing Items.
3.3.1 Quantities. The Agency does not guarantee any minimum or maximum
amount of work as a result of any award ensuing from this RFP, as the
ensuing contract will be a Requirements Contract, in that the Agency shall
retain one contractor only and shall retain the right to order from that
contractor (successful proposer), on a task order basis, any amount of
services the Agency requires.
3.3.2 Price Escalation. Pertaining to the ensuing contract, there shall be no
escalation of the proposed labor costs allowed at any time during the
awarded contract.
3.3.3 Prior Approval Required. Please note that the successful proposer shall NOT
conduct any additional work without the prior written authorization of the
Agency representative (which will occur, at the Agency's discretion, via
delivery of a Task Order, which may take the form of an e-mail). Failure to
abide by this directive shall release the Agency of any obligation to pay the
successful proposer for any work conducted without the noted prior written
authorization.
3.3.4 No Deposit/No Retainer. The Agency will NOT pay any retainer fees as a
result of award of the ensuing contract. This means that the Agency will pay
the successful proposer for actual work performed only.
3.4 Proposal Submission. All pricing must be submitted in a separate, sealed enclosure and
all proposals must be submitted and time-stamped received in the designated Agency
office by no later than the submittal deadline stated herein (or within any ensuing
addendum). A total of one (1) original signature copy (marked "ORIGINAL") and three
(3) copies (each of the three (3) separate proposal submittals shall have a cover and
extending tabs) of the "hard copy" proposal submittal, shall be placed in a sealed
package and addressed to:
HOUSING AUTHORITY OF NEW ORLEANS, LA

REQUEST FOR PROPOSALS (RFP) No. 26-914-04: Housing Inspection Services (HQS) Inspection
Services
Housing Authority of New Orleans
Procurement and Contracts Department
Attn: Trudy Jackson, Contract Administrator
1555 Poydras Street, Suite 1800
New Orleans, Louisiana 70112
3.4.1 Exterior of Submittal Package. The package exterior must clearly denote the
above noted RFP number and must have the proposer's name and return
address. Proposals received after the published deadline will not be
accepted.
3.4.2 Submission Conditions. DO NOT FOLD OR MAKE ANY ADDITIONAL
MARKS, NOTATIONS OR REQUIREMENTS ON THE DOCUMENTS TO
BE SUBMITTED! Proposers are not allowed to change any requirements or
forms contained herein, either by making or entering onto these documents
or the documents submitted any revisions or additions; and if any such
additional marks, notations or requirements are entered on any of the
documents that are submitted to the Agency by the proposer, such may
invalidate that proposal. If, after accepting such a proposal, the Agency
decides that any such entry has not changed the intent of the proposal that
the Agency intended to receive, the Agency may accept the proposal and the
proposal shall be considered by the Agency as if those additional marks,
notations or requirements were not entered on such. By accessing and
downloading these documents, each prospective proposer that does so is
thereby agreeing to confirm all notices that the Agency delivers to him/her
as instructed, and by submitting a proposal, the proposer is thereby agreeing
to abide by all terms and conditions published herein and by addendum
pertaining to this RFP.
3.4.3 Submission Responsibilities. It shall be the responsibility of each proposer
to be aware of and to abide by all dates, times, conditions, requirements and
specifications set forth within all applicable documents issued by the Agency,
including the RFP document, the documents listed within the following
Section 3.8 herein, and any addenda and required attachments submitted by
the proposer. By virtue of completing, signing, and submitting the completed
documents, the proposer is stating his/her agreement to comply with all
conditions and requirements set forth within those documents. Written
notice from the proposer not authorized in writing from HANO to exclude
any of the Agency requirements contained within the documents may cause
that proposer to not be considered for award.
3.5 Proposer's Responsibilities - Contact with the Agency. It is the responsibility of the
proposer to address all communication and correspondence pertaining to this RFP
process to the Procurement staff only. Proposers must not make inquiry or communicate
with any other Agency staff member or official (including members of the Board of
Commissioners) pertaining to this RFP. Failure to abide by this requirement may be
cause for the Agency to not consider a proposal submittal received from any proposer
who may not have abided by this directive.
HOUSING AUTHORITY OF NEW ORLEANS, LA

REQUEST FOR PROPOSALS (RFP) No. 26-914-04: Housing Inspection Services (HQS) Inspection
Services
3.5.1 Addenda. All questions and requests for information must be addressed in
writing to Trudy Jackson, Contracts Administrator at tjackson@hano.org
Procurement will respond to all such inquiries in writing by addendum to
all prospective proposers (i.e., firms or individuals that have obtained the
RFP Documents). Proposers must provide written acknowledgement of
addenda with their submissions.
3.6 Proposer's Responsibilities - Equal Employment Opportunity and Supplier
Diversity. Both the Contractor and the Agency have, pursuant to HUD regulation,
certain responsibilities pertaining to the hiring and retention of personnel and
subcontractors.
3.6.1 Within 2 CFR 200.321 it states:
3.6.1.1 Contracting with small and minority businesses, women's
business enterprises, and labor surplus area firms.
3.6.1.2 (a) The Non-Federal entity must take all necessary affirmative
steps to assure that minority businesses, women's business
enterprises, and labor surplus area firms are used when possible.
3.6.1.3 (2) Affirmative steps must include:
3.6.1.3.1 (1) Placing qualified small and minority businesses
and women's business enterprises on solicitation
lists;
3.6.1.3.2 (2) Assuring that small and minority businesses,
and women's business enterprises are solicited
whenever they are potential sources;
3.6.1.3.3 (3) Dividing total requirements, when
economically feasible, into smaller tasks or
quantities to permit maximum participation by
small and minority business, and women's
business enterprises;
3.6.1.3.4 (4) Establishing delivery schedules, where the
requirement permits, which encourage
participation by small and minority business, and
women's business enterprises;
3.6.1.3.5 (5) Using the services and assistance, as
appropriate, of such organizations as the Small
Business Administration and the Minority Business
Development Agency of the Department of
Commerce; and
HOUSING AUTHORITY OF NEW ORLEANS, LA