Homeowner Repairs – Contractor Pool

City of Indianapolis and Marion County
Request for Qualifications
Release Date April 1, 2026
Request for Qualifications RFQUAL-13DMD-2026-3
Reference Number
Request for Qualifications Homeowner Repairs - Contractor Pool
Title
Agency Department of Metropolitan Development
Agency Contact Des Conlon
Tel: (317) 327-7566
Email: desmond.conlon@indy.gov
Written Questions Due Date: Open
Request for Qualifications This Request for Qualifications will remain open for
Submittal Deadline Delivery submissions for a period of six (6) months from the date of
Due Date and Time (Eastern issuance on April 1, 2026 and ending on October 1, 2026.
Time) The time period will enable DMD to circulate a pool of
potential contractors.
Delivery by email only to Desmond.Conlon@indy.gov
Electronic Submissions Only
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City of Indianapolis Request for Qualifications
Department of Metropolitan Development
Homeowner Repair - Contractor Pool
Questions pertaining to the Request for Qualifications (RFQUAL) documents may be directed to
Des Conlon, Principal Program Manager - Home Repair, in writing by email to:
desmond.conlon@indy.gov.
NOTE: Any related addenda to this RFQUAL, including written answers to questions,
will be posted on the Purchasing Division's official website at www.indy.gov/purch
under the appropriate project heading. Addenda will NOT be sent directly to vendors.
Vendors will be responsible for periodically checking this website for any related
addenda up to and including the due date. Vendors should print out, sign, and return
written acknowledgement(s) with their RFQUAL. Failure to sign and return the
addenda may cause a response to be determined as non- responsive for review
purposes.
The City of Indianapolis and Marion County (hereinafter referred to as "City") by and through the
Department of Metropolitan Development, Community Investments is seeking Request for
Qualifications (RFQUAL) submittals in regard to the contents herein. The City is looking for qualified
contractors to provide home repair services.
1. General Information
The City's Homeowner Repair Program is funded with a portion of its annual Community
Development Block Grant (CDBG) and City Funds. The mission of the Indianapolis Homeowner
Repair program is to provide repairs for low- and moderate-income homeowners, ensuring a safe
and habitable home, where they can live as long as they want.
2. Background of Plan
The purpose of this Request for Qualifications (RFQUAL) is to establish a pool of on-call
Contractors that can be assigned to multiple single-family home repair projects throughout the year.
It is the City's intent to utilize each Contractor within the pool to conduct work as part of the
Homeowner Repair program. Each project will be bid out to the pool for CDBG funded projects.
Priority repairs will be assigned to available contractors for City funded projects.
3. Anticipated Scope of Work
Contractor may respond to qualifications for a single trade in specific cases or multiple trades in the
RFQUAL response to the City. The following is a listing of trades / certified skills to which
Contractors may respond:
General Contractor
Plumbing
Electrical
HVAC
Lead-Based Paint Testing
Lead-Based Paint Removal
Asbestos Removal
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Roofing
Radon Testing
Radon Mitigation
Mold Remediation
Eligible Repairs Under the program:
The following is a list of some eligible repairs:
Foundations.
Framing and structural support components.
Critical systems including HVAC, water heaters, water pumps, and related systems.
Interior flooring.
Doors and/or windows.
Electrical.
Plumbing.
Well/Septic/Sewage repairs (when necessary).
Interior and exterior finishes.
Any necessary or required Americans with Disabilities Act (ADA) improvements
including special tubs/showers, access rams, and special cabinets/counters.
Sidewalks/walkways providing access to the structure, which pose a health and/or
safety hazard.
Any and all necessary site work required to complete the rehabilitation.
Construction material/waste removal and disposal.
Abatement activities for materials containing lead.
Mitigation activities for radon.
Abatement activities for any materials containing asbestos.
Additional home issues can include the following:
o Cost-effective energy measures and improvements that meet local zoning and code.
o Decent, Safe, and Sanitary (DSS) standards or required Housing Quality Standards
(HQS).
o Improvements that add enhanced resilience, such as elevation of major electrical
components, roof strapping, and other measures.
o Lead-based paint testing, mitigation, or stabilization, as needed.
o Radon testing and mitigation.
o Asbestos testing, mitigation, or encapsulation.
o Mold remediation, if necessary.
o Accessibility features for documented special needs.
o Repaired homes inhabited by special needs or elderly (age 62 or older) persons must
be analyzed as to the special physical needs of such persons.
o Improvements such as widened doorways, ramps, level entry and doorways, and grab
bars in bath areas must be installed, if appropriate.
o Hearing and sight-impaired adaptations should also be considered.
o All special needs requirements must be documented prior to approval.
o Ventilation and energy efficiency items such as ceiling fans, window screens, and
screen doors if missing or not functional at the time of inspections.
o Electrical components can be inspected including service, meter, wiring, and fixtures
even if no electrical work is being specified.
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4. Term of the Contract
The contract will commence once executed with the Department of Metropolitan Development and
will be in effect for 18 months and may be renewable up to an additional 18 months. The City
anticipates that the Contractors who receive contracts will complete individual Scopes of Work in
accordance with the timeline determined by the City. This is typically 60 days after the Notice to
Proceed is signed.
The Contractor shall disclose all projects for private development that may be in conflict with other
City projects before execution of the contract.
The City's acceptance of a proposal and approval of the award shall be contingent and conditioned
upon the parties' entry into and execution of a written contract acceptable to the City.
5. Subcontracting
The City will allow subcontracting for this agreement; however, the Contractor must provide a list of
subcontractors to City prior to the commencement of work. All persons working on this project shall
be employees or independent contractors of the Contractor as defined by law. The list shall include
the name of the Contractor, the company the Contractor is assigned to, and the hourly labor rate.
6. Submission Requirements
All submittals must include the following and will be checked against Section 12, Checklist of Items
for Submission.
a. Cover Letter explaining an overview of the company and the reason for applying.
b. Contractor Application Form (Attachment A), including organization name,
contact name, address, phone number, and email address.
c. Qualifications Narrative, separate from attachment A:
1. General Information
a. Description of the organization & team.
b. Organizational chart with names and titles.
c. Special certificates and /or licenses. e.g. Lead RRP or Abatement
d. Document capacity to address the scope of work.
2. Team Experience and Qualifications
a. Detail each team member's role on this project.
b. Detail each team member's certifications and or trainings.
c. Indicate which Anticipated Scopes will be completed using
subcontractors.
All Contractors responding to the RFQUAL must demonstrate the following:
Contractor shall be licensed and bonded with the City during the term of this Agreement.
For further information, go to the following City of Indianapolis Business and Neighborhood
Services web site: https://www.indv.gov/activitv/contractor-licenses.
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Be in good standing with the City of Indianapolis, or not have any complaints under the Better
Business Bureau regarding Contractor's work and performance.
Be able to complete the type of services that will be requested by local homeowners as outlined
in Section 3, Anticipated Scope of Work. A scope of services will be drafted specific to each
household; however, general services outlined above will be a part of the City contract.
Contractor shall obtain all necessary permits when required by federal, state, or municipal laws
to cover the scope of services to be performed by the Contractor.
It is hereby agreed that City will be damaged in the sum of two hundred ($200.00) liquidated
damages per day for each day Contractor is unable, or refuses, to provide the services in the
amount and manner herein provided. Contractor agrees to pay City said damages or, in the
alternative the City may withhold monies otherwise due the Contractor. It is expressly
understood by the parties hereto that these damages relate to the time of performance and do
not limit the City's other remedies under this agreement, or as provided by applicable law.
d. Relevant Organizational Experience
Document the organization's capacity and intent to proceed without delay if selected for this
work.
Provide a detailed description of the Organization's ability to implement the Anticipated Scope
of Work as detailed in Section 3.
An outline of qualifications and experience in performing similar services for each service your
organization wishes to provide. List any educational degrees, active licenses/certifications, and
relative work experience. NOTE: A statement of interest is not required for each service.
Three (3) business references from previous clients; preference will be given to references
where similarly requested services were performed. Do not include references that are currently
employed by City. Letters of reference should be included in this section as well as listed
in the Contractor Application Form - Attachment A.
e. Current Certificate of Insurance with all sections covered per Insurance section 5.08
on pages 24-25. These are minimum requirements. Read these carefully and share
with you Insurance company to ensure that all sections are covered.
f. Copy of MBE/WBE/XBE Certification - if applicable.
7. MBE/WBE/VBE/DOBE ("XBE") participation form or waiver
It is the policy of the City that Minority Business Enterprises (MBEs), Women Business Enterprises
(WBEs), Veteran Business Enterprises (VBEs), and Disability-Owned Business Enterprises
(DOBEs) shall have the maximum feasible opportunity to participate in the performance of
contracts. Consequently, the City, through Article IV, Section 202-401 of the revised municipal
code & The Consolidated City of Indianapolis and Marion County MBE/WBE/VBE/DOBE Business
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Utilization Plan in Indianapolis, has established MBE participation goals of 15%, WBE participation
goals of 8%, VBE participation goals of 3%, and DOBE participation goals of 1% for its dollars spent
on public works, goods, and services.
In order to help accomplish this goal, the City is requesting that you include with your submittal
information regarding your status as an MBE, WBE, VBE, or DOBE. Additionally, please include
contact information for any MBE, WBE, VBE, or DOBE owned Vendors directly participating in your
business operations. The City also requests contact information for any MBE, WBE, VBE, or DOBE
sub-contractors that you might use in the course of doing business with the City.
Some examples of this kind of service include, but are not limited to: office supplies, courier
services, shipping services, etc. These services can occur at the local, state, or national
level. Please include an estimated percentage or dollar amount that you anticipate using.
Be advised that the information provided on MBE/WBE/VBE/DOBE participation will be included as
part of the evaluation criteria for this RFQ. Accordingly, it is imperative that you do everything
possible to obtain the information above and supply it as part of the submittal.
In order to be recognized by the City of Indianapolis/Marion County as an MBE/WBE/VBE/DOBE
participant, your company must be certified with the Office of Minority &Women Business
Development (OMWBD). The City will recognize only City of Indianapolis certified firms regardless
of any other state or national affiliation.
If you should need assistance in obtaining information or certification for possible participation in a
contract, please contact the OMWBD on the Internet at www.indy.gov/omwbd or by phone at (317)
327-5262.
Respondents can view a list of City OMWBD approved MBE/WBE/VBE/DOBE vendors by going to
this web page: https://www.indy.gov/activity/find-omwbd-contractor and selecting the appropriate
monthly "Vendor Listing" spreadsheet.
8. Compensation
Since this is a Request for Qualifications only, any Vendor submission of compensation will
cause your submittal to be rejected. After the City selects a short list of candidates, negotiations
will begin with each Vendor and the City will encourage, only at that time, innovative responses
regarding compensation for representing the City in providing consulting services.
The Purchasing Division competes Public Bids for all goods and services over $150,000.00 for the
originating Agency following the procedures for competitive bidding as specified in IC 5-22-7.
9. Non-Discrimination
The respondent agrees to comply with the Federal Civil Rights Act of 1964 as amended; the
Federal Civil Rights Act of 1991 as amended; the Americans with Disabilities Act of 1990 as
amended; the Elliott-Larsen Civil Rights Act, Article 2, Act no. 453, Public Act of 1976 as amended;
the Michigan Handicapper's Civil Rights Act, Article 2, Act no. 220, Public Act of 1976, as amended
and all other applicable federal, state and local laws and regulations. Specifically, Contractors and
subcontractors are required not to discriminate against any employee or applicant for employment
with respect to such person's hire, tenure, terms, conditions, or privileges of employment, or any
matter directly or indirectly related to employment because of such person's height, weight, race,
color, religion, national origin, ancestry, age, marital status, sex, gender identity, veteran status, or
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disability, as defined by law. Breach of this covenant may be regarded as a material breach of the
contract.
10. Submission Instructions
Please provide one (1) electronic submission of the submittal to this Request for Qualification.
Please send your submittal via email to Des Conlon at desmond.conlon@indy.gov.
Subject must read Homeowner Repair - Contractor Pool: RFQUAL-13DMD-2026-3.
Submissions must be signed by a representative of the respondent organization authorized to submit
and establish fees on behalf of the respondent organization and bind the respondent organization
to the terms and conditions of this RFQUAL.
11. Evaluation
Contractors will be evaluated on the following items.
Knowledge of any previous experience with the supply or service being acquired. The City
asks that all respondents have at least five (5) years working experience/knowledge.
Experience via an apprentice program is preferred.
Possession of required licenses for Marion County. Information regarding licenses for
general contractors, electrical contractors, heating and cooling contractors, wrecking
contractors, and plumbing contractors can be found at
https://www.indy.gov/activity/contractor-licenses.
Registration in sam.gov system as required by federal contracted agencies.
Positive customer surveys and past performance ratings.
Possession of the lead-based paint renovator certification from the EPA. More than
two employees with this specific certification is preferred. If Lead based work is
undertaken Lead Worker and Lead Supervisor certificates must be supplied.
Business location within Marion County is preferred.
Ability to meet timely deadlines by scheduling work in less than a month time frame of
being selected.
Payment of workers with a living wage will be preferred. Living wage for Marion County is
currently set at $20.44 for a single adult with no children.
https://livingwage.mit.edu/states/18
Contractors with any valid employment/discrimination complaints or harassment complaints will not be
selected.
12. Checklist of Items for Submission
a. Cover Letter
b. Contractor Application Form - Attachment A
c. Qualifications Narrative (3-5 Pages)
i. Copies of License from BNS
ii. Copies of Lead-Based Paint Renovator Certification
iii. Copies of other appropriate certificates or licenses such as Lead worker and
Supervisor
d. Relevant Organization Experience (3-5 pages)
iv. Letters of Reference from previous clients
e. Current Certificate of Insurance - see 5.08 requirements - check the details
f. Copy of MBE/WBE/XBE Certification - if applicable
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NOTE: This Request for Qualifications will remain open for submissions for a period of six (6) months
from the date of issuance on April 1, 2026 and ending on October 1, 2026. The time period will
enable DMD to circulate a pool of potential contractors.
13. Exception Sheet
Please list and explain any exceptions to the specifications and terms of the request. Please note
that the taking of an exception may cause your submittal to be deemed "non-responsive" if it is
determined to be a material variance.
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14. Contractor Requirements
14.1. Scheduling
Non-Emergency/Scheduled work shall be defined as work determined in advance by the
City, with a written quote prepared in advance and agreed to by the Contractor and the
City. Contractor must agree to use DMD's required project management software
(Rehab Spec) for quote submission. Contractor shall start within a reasonable timeframe
of less than one month. Contractor shall submit an estimated schedule with quote. No
overtime, holiday or weekend work will be allowed unless approved in advance by the
City.
Time extensions on a job may be granted by the City based upon inclement weather,
acts of God, or other events beyond the control of the Contractor. Such extensions must
be in writing and agreed to by both parties.
Any emergency or High Priority work commencement shall be at the sole discretion of
the City. Quotes for priority work are expected within 24-48 hours. Work on priority
projects is expected to start within 48 hours of being awarded and Notice to Proceed is
signed.
14.2. Staffing
Contractor shall include a suitable back-up provision for employee vacations, illnesses,
or other situations that arise infrequently, but prevent the Contractor from responding
directly to a notification. Contractor shall be ultimately responsible for ensuring that City's
needs are met at all times.
Contractor shall have the capability to perform all enumerated services in- house, or by
the use of fully qualified subcontractors.
Contractor shall ensure that staffing levels, labor types and hours worked are reasonable
and necessary for any given project.
14.3. Warranty I Guarantees
Contractor shall guarantee replacement projects and repairs for a minimum period of
one (1) year from the date of installation or completion. Contractor shall provide the City
with documentation for any manufacturer warranty periods longer than one (1) year and
shall properly inspect and install the components in a manner that does not void any
manufacturer's warranty. Failure of any portion of the repairs or parts within one (1) year
due to improper workmanship, materials of construction, or design may result in a refund
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to the City of the purchase price of that portion which failed; or all other remedies
provided by law.
If a manufacturer's warranty extends beyond the one (1) year period mentioned herein,
the Contractor shall make sure that City can take full advantage.
City shall inspect the workmanship and quality of materials, and will approve the
completion of the repair, as a partner with the homeowner. Disputes shall be resolved by
the Administrator of the Division of Community Investments of the Department in conflict
and are not subject to arbitration.
14.4. Safety
Contractor shall be solely responsible for initiating, supervising, and maintaining all needed
safety precautions in connection with the work. Contractor shall take all necessary
precautions for the safety of, and provide for the necessary protection to prevent damage,
injury or loss to, employees, bystanders, materials, equipment and property. In so doing,
Contractor shall comply with the applicable rules and regulations of any regulatory body
(e.g. OSHA, lOSHA,) having jurisdiction over the safety of persons or property. Contractor
shall be liable for any resulting damage arising from its operations. Hard hats and fall
protection shall be worn and functional as required by OSHA, lOSHA, and local building
ordinances when employees are working on City property.
Likewise, the Contractor shall abide by all federal, state and local laws, rules and
regulations as relates to the handling, storage, transportation and disposal of all waste
including, but not limited to hazardous waste, on all projects, and shall in no instance
improperly store or dispose of a hazardous waste on City property. Contractor shall
comply with all other environmental laws or regulations in effect.
14.5. New and Replacement Parts
Quality Assurance and Control of Installation
Contractor shall monitor Quality Control over suppliers, manufacturers, products,
services, site conditions, and workmanship, to furnish work of specified quality.
Contractor shall comply with the manufacturer's instructions, including each
sequential step.
Contractor shall ask for clarification in the event of conflict between manufacturer's
instructions and contract documents.
Contractor shall comply with specified standards as minimum quality levels
except where more stringent parameters on any phase would demand higher
levels of quality.
All work will be done to the highest level of quality and workmanship per industry
standards. Contractor shall ensure that all work is performed only by persons
capable of producing the required level of quality.
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