Higher Education Payment Processing System Addendum 1

Agency:	The Citadel
State:	South Carolina
Type of Government:	State & Local
NAICS Category:	541611 - Administrative Management and General Management Consulting Services 611710 - Educational Support Services
Posted Date:	Oct 20, 2026
Due Date:	Nov 4, 2026
Solicitation No:	RFP 27007-CC
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Description

Solicitation Number	Description	Issue Date	Due Date
RFP 27007-CC RFP 27007-CC	Higher Education Payment Processing System Addendum 1	September 28, 2026	November 4, 2026

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Solicitation Type

Solicitation Number

Date Issued

Procurement Officer

Phone

E-Mail Address

Request for Proposal

RFP 27007-CC

September 28, 2026

Caroline Connolly

843-953-2737

Cconnol1@citadel.edu

DESCRIPTION: The Citadel is seeking proposals from qualified and experienced Offerors to provide a

comprehensive, secure, scalable, and integrated payment processing, One Card, and point-of-sale (POS) solution for

the College. The initial term of this contract is for one (3-year) term with the option of four (4) one (1) year

renewals. The maximum term is seven (7) years.

The Term "Offer" Means Your "Bid" or "Proposal". Your offer must be submitted in a sealed package. Solicitation Number

& Opening Date must appear on package exterior. See "Submitting Your Paper Offer or Modification" provision.

SUBMIT YOUR SEALED OFFER TO THE BELOW ADDRESS

MAILING ADDRESS:

PHYSICAL ADDRESS:

The Citadel

Procurement Services

3 Lee Avenue, Bond Hall

2nd Floor, Suite 244

Charleston, SC 29409

The Citadel

Procurement Services

3 Lee Avenue, Bond Hall

2nd Floor, Suite 244

Charleston SC 29409

SUBMIT OFFER BY: November 4, 2026 at 2:00 PM (See "Deadline for Submission of Offer" provision)

NUMBER OF COPIES TO BE

One (1) paper copy and One (1) electronic copy on a thumb drive.

_______ Initial here if NO redacted copy is necessary

QUESTIONS MUST BE RECEIVED BY: October 20, 2026 at 2:00 PM (See "Questions from Offerors" provision)

All questions shall be submitted in writing to the email address of the Procurement Officer listed above by the date and time

specified and the subject line of the email shall read, “RFP 27007-CC Questions”

CONFERENCE TYPE: Mandatory Pre-Proposal

Conference/Site Visit

DATE & TIME: October 19, 2026 at 10:00 am EST

LOCATION:

3 Lee Avenue, Bond Hall

2nd Floor, Suite 217

Charleston SC 29409

AWARD & Award is expected to be posted by November 9, 2026. The award, this solicitation, any amendments and any related

AMENDMENTS notices will be posted at the following web address: https://www.citadel.edu/procurement/vendors-and-

suppliers/solicitations/

You MUST submit a signed copy of this form with Your Offer. By signing, you agree to be bound by the terms of the Solicitation. You

agree to hold your Offer open for a minimum of sixty (60) calendar days after the Opening Date. (See “Signing Your Offer” provisions.)

NAME OF OFFEROR (Full legal name of business submitting the offer)

entity, i.e., a separate corporation, partnership, sole proprietorship, etc.

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AUTHORIZED SIGNATURE

DATE SIGNED

(Person must be authorized to submit a binding offer to a contract on behalf of the Offeror).

PRINTED NAME & TITLE (Name and Business title of person signing above)

TAXPAYER IDENTIFICATION NO.

OFFEROR’S TYPE OF ENTITY: (Check one)

___Sole Proprietorship

___Partnership

___Corporate entity (not tax-exempt) ___Corporation (tax-exempt)

STATE VENDOR NO.

(Register to Obtain S.C. Vendor No. at www.procurment.sc.gov)

STATE OF INCORPORATION

(If you are a corporation, identify the state of incorporation)

(See ‘Signing Your Offer” provision.)

___Other________________________________

___Government entity (federal, state, or local)

HOME OFFICE ADDRESS (Address for Offeror's home office / principal NOTICE ADDRESS (Address to which all procurement and contract related

place of business)

notices should be sent.) (See "Notice" clause)

_________________________________________________

Area Code - Number - Extension

Facsimile

_________________________________________________

E-mail Address

PAYMENT ADDRESS (Address to which payments will be sent.) (See

"Payment" clause)

ORDER ADDRESS (Address to which purchase orders will be sent) (See

"Purchase Orders and "Contract Documents" clauses)

____Payment Address same as Home Office Address

____Payment Address same as Notice Address (check only one)

____Order Address same as Home Office Address

____Order Address same as Notice Address (check only one)

ACKNOWLEDGMENT OF AMENDMENTS

Offerors acknowledges receipt of amendments by indicating amendment number and its date of issue. (See "Amendments to Solicitation" Provision)

Amendment No. Amendment Issue Amendment No. Amendment Issue Amendment No. Amendment Issue Amendment No. Amendment Issue

Date

DISCOUNT FOR PROMPT 10 Calendar Days (%)

PAYMENT (See "Discount

for Prompt Payment" clause)

20 Calendar Days (%)

30 Calendar Days (%)

_____Calendar Days (%)

PREFERENCES - Preferences do not apply to Request for Proposals per SC Consolidated Procurement Code Section 11-35-1524, part (5)

PREFERENCES - ADDRESS AND PHONE OF IN-STATE OFFICE: Preferences do not apply to Request for Proposals per SC Consolidated Procurement

Code Section 11-35-1524, part (5)

____ In-State Office Address same as Home Office Address

____ In-State Office Address same as Notice Address (check only one)

End of PAGE TWO

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Solicitation Outline

Table of Contents

II.

III.

IV.

VI.

VII.

VIII.

IX.

Scope of Solicitation

Instructions to Offerors

Scope of Work/Specifications

Information for Offerors to Submit

Qualifications

Award Criteria

Terms and Conditions

Bidding Schedule/Cost Proposal

Attachments to Solicitation

SAP

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I. SCOPE OF SOLICITATION

The Citadel is seeking proposals from qualified and experienced Offerors to provide a

comprehensive, secure, scalable, and integrated payment processing, One Card, and point-of-sale

(POS) solution for the College. The initial term of this contract is for one (3-year) term with the

option of four (4) one (1) year renewals. The maximum term is seven (7) years.

The proposed solution must support The Citadel's current and future payment processing needs

across multiple departments, locations, systems, and payment channels, including student account

payments, credit and debit card transactions, ACH/eCheck payments, retail and point-of-sale

transactions, One Card transactions, online and departmental payments, and other College payment

activities.

The solution must integrate with The Citadel's existing Ellucian Banner ERP environment and

support the secure processing, posting, settlement, reconciliation, and reporting of payment

transactions.

The Citadel currently utilizes Transact for certain payment processing, bill presentation, electronic

refunds, payment plans, One Card, and related services. The Citadel is seeking a solution that meets

or exceeds the functional, technical, operational, and integration requirements described in this

solicitation.

ACQUIRE SERVICES & SUPPLIES / EQUIPMENT (JAN 2006): The purpose of this

solicitation is to acquire services and supplies or equipment complying with the enclosed description

and/or specifications and conditions. [01-1005-1]

MAXIMUM CONTRACT PERIOD -– ESTIMATED (JAN 2006): Implementation to begin upon

award with Start date of: January 1, 2027, End date: December 31, 2034. Dates provided are only

estimates. Any resulting contract will begin on the date specified in the notice of award. See clause

entitled “Term of Contract - Effective Date/Initial Contract Period.” [01-1040-1]

IMPLEMENTATION AND CONTRACT TERM: Implementation activities shall begin

following contract award and shall include all necessary planning, configuration, integration,

conversion, testing, training, and other activities required to prepare the system for operation. The

initial contract term shall begin January 1, 2027, and continue through December 31, 2028.

II. INSTRUCTIONS TO OFFERORS

A. GENERAL INSTRUCTIONS

DEFINITIONS, CAPITALIZATION, AND HEADINGS (MAY 2024)

CLAUSE HEADINGS USED IN THIS SOLICITATION ARE FOR CONVENIENCE ONLY AND

SHALL NOT BE USED TO CONSTRUE MEANING OR INTENT. EVEN IF NOT

CAPITALIZED, THE FOLLOWING DEFINITIONS ARE APPLICABLE TO ALL PARTS OF

THE SOLICITATION, UNLESS EXPRESSLY PROVIDED OTHERWISE.

AMENDMENT means a document issued to supplement the original solicitation document.

AUTHORITY means the State Fiscal Accountability Authority or its successor in interest.

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BUSINESS means any corporation, partnership, individual, sole proprietorship, joint stock company,

joint venture, or any other legal entity. [11-35-310(3)]

CHANGE ORDER means any written alteration in specifications, delivery point, rate of delivery,

period of performance, price, quantity, or other provisions of any contract accomplished by mutual

agreement of the parties to the contract. [11-35-310(5)]

CONTRACT See clause entitled Contract Documents & Order of Precedence.

CONTRACT MODIFICATION means a written order signed by the procurement officer, directing

the contractor to make changes which the clause of the contract titled “Changes,” if included herein,

authorizes the Procurement Officer to order without the consent of the contractor. [11-35-310(9)]

CONTRACTOR means the Offeror receiving an award as a result of this solicitation.

COVER PAGE means the top page of the original solicitation on which the solicitation is identified

by number. Offerors are cautioned that Amendments may modify information provided on the Cover

Page.

OFFER means the bid or proposal submitted in response to this solicitation. The terms Bid and

Proposal are used interchangeably with the term Offer.

OFFEROR means the single legal entity submitting the offer. The term Bidder is used

interchangeably with the term Offeror. See bidding provisions entitled Signing Your Offer and

Bid/Proposal as Offer to Contract.

PAGE TWO means the second page of the original solicitation, which is labeled in Page Two.

PROCUREMENT OFFICER means the person, or his successor, identified as such on either the

Cover Page, an amendment, or an award notice.

YOU and YOUR means Offeror.

SOLICITATION means this document, including all its parts, attachments, and any Amendments.

STATE means the Using Governmental Unit(s) identified on the Cover Page.

SUBCONTRACTOR means any person you contract with to perform or provide any part of the

work.

US or WE mean using governmental units.

USING GOVERNMENTAL UNIT means the unit(s) of government identified as such on the

Cover Page. If the Cover Page identifies the Using Governmental Unit as “Statewide Contract,”

either optional or mandatory, the phrase “Using Governmental Unit” means any South Carolina

Public Procurement Unit [11-35-4610(5)] that has submitted a Purchase Order to you pursuant to the

contract resulting from this solicitation. Reference the clauses titled “Purchase Orders” and

“Statewide Term Contract.”

WORK means all labor, materials, equipment, services, or property of any type, provided or to be

provided by the Contractor to fulfill the Contractor’s obligations under the Contract. [02-2A003-4]

AMENDMENTS TO SOLICITATION (JAN 2004): (a) The Solicitation may be amended at any

time prior to opening. All actual and prospective Offerors should monitor the following web site for

the issuance of Amendments: https://www.citadel.edu/procurement/vendors-and-

suppliers/solicitations (b) Offerors shall acknowledge receipt of any amendment to this solicitation

(1) by signing and returning the amendment, (2) by identifying the amendment number and date in

the space provided for this purpose on Page Two, (3) by letter, or (4) by submitting a bid that

indicates in some way that the bidder received the amendment. (c) If this solicitation is amended,

then all terms and conditions which are not modified remain unchanged.

[02-2A005-1]

AUTHORIZED AGENT (FEB 2015): All authority regarding this procurement is vested solely

with the responsible Procurement Officer. Unless specifically delegated in writing, the Procurement

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Higher Education Payment Processing System Addendum 1

Description

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