HHS Five-Year Strategic Plan

1.Purpose/Background

The Boulder County Department of Housing and Human Services (BCDHHS) is seeking experienced individuals or organizations who have successfully led projects with a focus on racial equity. The successful respondent(s) will demonstrate the capacity to guide BCDHHS staff, leaders, community partners, and community members through a collaborative process to create a framework of continuous improvement for BCDHHS’ values, vision, mission, and goals. This framework will shape the organization’s work both internally and externally for the next five years.

It has been five years since BCDHHS established vision and mission statements along with a set of strategic goals and/or priorities to guide our work. The organization has evolved since the last process, which took place in 2018.

Previous approaches for BCDHHS priority-setting projects have focused primarily on gathering information, feedback, and guidance from department leadership and less from staff, partners, and community members, and have focused largely on the organization’s external work in the community. Nothing about us without us: BCDHHS seeks to change this dynamic by involving traditionally unheard voices at the beginning of and throughout the process to ensure they help create the foundation for the work itself. The services and supports BCDHHS provides as a government organization are meant for all community members and are delivered by a diverse group of staff and partners. Framed with this understanding, stakeholders must be entrusted with co-leading the development of the department’s values, vision, mission, and goals to guide the organization’s internal and external work through the end of this decade.

Recently, BCDHHS has engaged its staff in a range of feedback and input opportunities related to staff retention and morale, work/life balance, racial equity, and other areas critical to the healthy functioning of an organization entrusted with serving the community. The data and information already provided by staff through these engagement processes can and will help inform the department’s values, vision, mission, and goals.

Partner organizations have also developed priorities for themselves and their collaborations to help advance our collective work in service to Boulder County’s communities. This includes strategic planning recently completed through the Boulder County Family Resource Network, which is comprised of multiple BCDHHS partners and managed and coordinated by BCDHHS. These strategic priorities can and will help inform the department’s values, vision, mission, and goals, and the Contractor(s) will need to have a plan for accomplishing this.

In addition, BCDHHS’ values, vision, mission, and goals will benefit from greater specificity to help ensure staff, community members, and community partners fully understand who BCDHHS is, what we want to accomplish and why, and how we will do so. It is also important that these stakeholder groups see themselves and their roles and opportunities clearly within the values, vision, mission and goals framework.

2.Written Inquiries

All inquiries regarding this RFP will be submitted via email to the Boulder County Purchasing Office at purchasing@bouldercounty.gov on or before 2:00 p.m. on September 22, 2023. A response from the county to all inquiries will be posted and sent via email no later than September 27, 2023.

Do not contact any other county department or personnel with questions or for information regarding this solicitation.

3.Submittal Instructions

Submittals are due at the email box only, listed below, for time and date recording on or before 2:00 p.m. Mountain Time on October 12, 2023. Vendors must answer whether line-item pricing information submitted with a bid is confidential or closely held.

Please note that email responses to this solicitation are limited to a maximum of 50MB capacity.

NO ZIP FILES OR LINKS TO EXTERNAL SITES WILL BE ACCEPTED. THIS INCLUDES GOOGLE DOCS AND SIMILAR SITES. ALL SUBMITTALS MUST BE RECEIVED AS AN ATTACHMENT (E.G. PDF, WORD, EXCEL).

Electronic Submittals must be received in the email box listed below. Submittals sent to any other box will NOT be forwarded or accepted. This email box is only accessed on the due date of your questions or proposals. Please use the Delivery Receipt option to verify receipt of your email. It is the sole responsibility of the proposer to ensure their documents are received before the deadline specified above. Boulder County does not accept responsibility under any circumstance for delayed or failed email or mailed submittals.

Email purchasing@bouldercounty.gov ; identified as RFP # 7508-23 in the subject line.

All RFPs must be received, and the time and date recorded by authorized county staff by the above due date and time. Sole responsibility rests with the proposer to see that their RFP response is received on time at the stated location(s). Any responses received after the due date and time will be returned to the proposer.

The Board of County Commissioners reserves the right to reject any and all responses, to waive any informalities or irregularities therein, and to accept the proposal that, in the opinion of the Board, is in the best interest of the Board and of the County of Boulder, State of Colorado.

Contractors and their employees, subcontractors, and agents must comply with all federal, state, and local laws, regulations, ordinances, orders, and codes, as well as Boulder County policies, guidelines, and protocols.

Americans with Disabilities Act (ADA): Americans with Disabilities Act: If you need special services provided under the Americans with Disabilities Act (ADA), please contact the Boulder County ADA Coordinator or Human Resources office at (303) 441-3525 as soon as possible to allow sufficient time for service delivery ahead of applicable due dates.

RFP #7508-23

The attached addendum supersedes the original Information and Specifications regarding RFP # 7508-23 where it adds to, deletes from, clarifies or otherwise modifies. All other conditions and any previous addendums shall remain unchanged.

RFP #7508-23 Addendum 1