Helpdesk Support for Joint Range Extension (JRE) Tactical Integrated Gateway Radio (TIGR) Systems

Agency: DEPT OF DEFENSE
State: Hawaii
Type of Government: Federal
FSC Category:
  • 58 - Communications, Detection and Coherent Radiation Equipment
NAICS Category:
  • 541512 - Computer Systems Design Services
Set Aside: No Set aside used
Posted Date: Aug 20, 2025
Due Date: Sep 3, 2025
Solicitation No: PAN41325P0000025295
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Description

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Helpdesk Support for Joint Range Extension (JRE) Tactical Integrated Gateway Radio (TIGR) Systems
Active
Contract Opportunity
Notice ID
PAN41325P0000025295
Related Notice
Department/Ind. Agency
DEPT OF DEFENSE
Sub-tier
DEPT OF THE ARMY
Major Command
AMC
Sub Command
ACC
Sub Command 2
ACC-OO
Sub Command 3
413TH CSB
Office
0413 AQ HQ RCO-HI
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General Information
  • Contract Opportunity Type: Presolicitation (Original)
  • Original Published Date: Aug 20, 2025 08:33 am HST
  • Original Response Date: Sep 03, 2025 08:00 am HST
  • Inactive Policy: 15 days after response date
  • Original Inactive Date: Sep 18, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside: No Set aside used
  • Product Service Code: 5825 - RADIO NAVIGATION EQUIPMENT, EXCEPT AIRBORNE
  • NAICS Code:
    • 541512 - Computer Systems Design Services
  • Place of Performance:
    JBPHH , HI 96860
    USA
Description

Regional Contracting Office-Hawaii is seeking a qualified vendor to provide remote help desk support for Joint Range Extension (JRE) Tactical Integrated Gateway Radio (TIGR) systems currently installed on two (2) Army Logistics Support Vessels (LSVs). This support will cover existing systems and is not for new procurements.



The JRE TIGR system unit is identified by hardware part number 50690-1 (3U), and Science Applications International Corporation (SAIC) part number 15206-22. The requirement encompasses troubleshooting, diagnostics, and resolution of technical issues related to the operation and maintenance of these systems via remote support.



Contract Type: Firm Fixed Price



Period of Performance: Base year plus four option years.



NOTE: This synopsis is for informational purposes only and does not constitute a commitment to award a contract. All interested vendors must monitor SAM.gov for the official Request for Quote (RFQ) and subsequent amendments.


Attachments/Links
Contact Information
Contracting Office Address
  • KO DIRECTORATE OF CONTRACTING 536 PALM CIRCLE DR BLDG T 122
  • FORT SHAFTER , HI 96858-5025
  • USA
Primary Point of Contact
Secondary Point of Contact
History
  • Aug 20, 2025 08:33 am HSTPresolicitation (Original)
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